Unprofessional treatment of guests -
Unprofessioneller Umgang mit Gästen
After several visits, I have decided not to return.
My main issue was not the food but the way customers are treated. I found the communication unfriendly, evasive and lacking professionalism. When I asked straightforward questions, I never received clear answers, which left me feeling that customer concerns were not taken seriously.
The interior also feels dated and has changed very little over the years. The artwork on display may appeal to some visitors, but in my opinion it does not improve the overall atmosphere.
Unfortunately, good customer service is just as important as the food. Based on my experience, I will choose other places in the future.
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