Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

Mr. Tanner and his assistant (Bo) came out. Did a great job and we could not be happier. Good folks…read moredoing a great job.

From the owner: Customers service is our number one priority.read more

David is the real deal. I orginally was considering going with other company when I came across…read morePride N Mine on google. I called him and he came out and provided me with an estimate. David discussed what I would get with his company vs other companies and other companies usually use send private contractors. With him it's his company so he take pride in any the work that he's doing. I plan on using him again in the future.

What an amazing experience. We need a complete overhaul of all our carpeting thanks to some pretty…read morecrappy tenants that stopped paying. We were prepping the house for sale and we were under a tight deadline. David was a savior. He came in at half the cost of the first estimate we got (whihc we knew was very high) and he was able to knock it out faster than he had said. He even uncovered a pretty nasty pet urine spot in one room that he had to deal with and didnt charge us extra. What a guy! We called a bunch of places and we just loved David's casual and confident vibe. Being out of state, we had to trust that he would do the job and not only did he complete the job, in time and on budget, but he did it restored our faith that there are good people in the world. Thank you David!

Thank you so very much Hector's Magic Carpet for installing the right carpet. After being burned by…read moreanother company when they installed vinyl flooring instead of carpet in the main bathroom. He brought out carpet samples and went over my options. He answered all my questions, concerns, and provided a written estimate. Will used again in the fall to refinish my wooden floors.

I can not locate this person after he installed the carpet in our office building. We need more…read morecarpet and after several calls and emails I have not received so much as a text message. We have been trying to reach them now for months and no response. Are they out of business!!?? Very unprofessional!

Jose and his helper did an excellent job stretching family room carpet that was in desperate need…read moreof getting the bumps out. They moved the furniture and vacuumed when finished completing the stretching. Arrived on time and was very pleasant to work with. Highly recommend!

They came out the same day which we appreciated a lot because our kiddos were having allergies to…read morepossibly something in the carpet. However, they requested a lot of money to move furniture. So my husband stayed upstairs and told the guys who came that we would move things around as needed. They never once asked him to move anything so he guessed that they may have gone out of there way to be helpful. Instead, they didn't move anything. So the key areas we needed them to clean aka under cribs, they did not clean. So we may have to have someone else come out or try and do it ourselves.

They initially did a plank floor in my home office a few years ago. But the service and price were…read moresuperb, and when I decided to replace my second-floor carpet with hardwood, I did some quotes with Costco and went back to them. Better price, service, and support. If you are local in the Cumming or Forsyth County area. They are the best.

Leslie was amazing - patient and very knowledgeable. They sanded, smoothed, re-stained and…read morerefinished the floors, even replacing some planks - and it is done RIGHT. And as a bonus, they came in UNDER the estimate.

Don't know why it's other reviews are so low but so far my experience has been picture perfect or…read moreeven better. Worked with Christian who was very personable and didn't try to oversell us or overcharge us. Got us great carpeting for a fair price. More than that, the workers moved a bunch of our heavy furniture and didn't charge us and they also worked around a custom made reinforcement that my mother had made for the clothes rods in the closests. I thought I was going to have to tear them down myself. And unlike Lowes and Home Depot, Empire didn't want to charge me 2K just to move my furniture. Would definitely recommend them again.

Avoid this company by all costs. They lied about anything warranty and now not wanting to pay for…read morecarpet cleaning. They are scammers and the "sales"people lie! Spent over $7000 and regret every dollar. Will never use them again. Beware! Their customer service is the worst I have ever dealt with! Do Not use Empire Today

Great work. I can highly recommend Chris and his company…read more I received a call back same day after leaving a message. He was clear and up front about pricing. I was put on his schedule for the next day. He arrived on time and made sure to answer all our questions. He mounted two TVs for us and hid all the wires in the walls. He worked quickly and efficiently and even cleaned up after himself. As a bonus, he also helped me remove some old cabinets from an office wall. We'll use him for our future handyman tasks.

Christopher was amazing to work with. His service and knowledge is top notch. Would highly…read morerecommend him for anyone looking for a great handyman!