Nelson animal hospital is a wonderful clinic to bring any animal into. I don`t work at the clinic…read morebut i have seen how the doctors care for each and every animal that comes through the door. They`re the only animal hospital in the city that allows payment plans if you`re low on funds. This `Alex H` person who left a bad review isnt even a client at the clinic they live 7 hours away and have never taken a pet to Nelson Animal Hospital. . I know this person. They`re voicing a personal vendetta against Dr. Quinn for calling them out on their abusive nature. I don`t care how embarrassed or angry someone is, trying to negatively affect someones business by posting bad and obviously fake reviews is just plain dastardly. The doctors at this clinic treat each animal as if they were their own. Dr. Quinn is one of the most compassionate and empathetic Doctors out there. FIVE STARS!!!!

Hands down the best Animal Hospital I have ever been to…read more Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us. I'm unfortunate in the sense my dachshund has had some health problems, but extremely fortunate that it's Nelson Animal Hospital I get to take her to. Each and every single time I've walked in the door, the service is absolutely unlike any other. The staff are so patient and professional with us worried owners and make you feel as everything will be handled to the best of their abilities, which seem endless. Each and every staff member are so knowledgeable and have a calm and cool attitude. With myself being a crazy and over protective dog owner, they make me feel so at ease. They do not push you in anyway to spend money on unnecessary tests or products. They speak from the heart as if they were talking to their own family member. I remember I told them once, I would like to do what I can for my baby, but I hate to say that I don't have all the money in the world. They completely agreed and didn't make me feel horrible as that's just the case for anyone! They gave me a few different options of what I could do, cost efficient and a more direct route and explained the pros and cons for each. I did not feel any pressure at all. Dr.Sharon Grant has got to be one of the loveliest ladies I have ever met in my life, and I mean that whole heartedly. She is so compassionate and well informed that when she explains to you what she thinks needs to happen, you truly believe your beloved pet is in the best of hands. Nelson Animal Hospital without a doubt goes the distance when it comes to our pets. I will NEVER go anywhere else in the world. It's a 5 star service, and it will not break your bank. I am so fortunate to have heard about this lovely Hospital. Thank you for all you do! -Dahlias Mommy

Thank you Southside! Today you saved the day for me. I have…read morethe job of giving Hamish, a lively Border Collie/ Australian Cattle dog, 3 pills a day for a condition that he is likely to have all his life. He didn't like it at all when we started out a month ago, so I tried crushing and giving the pill in yogurt. That worked well, but it was a lot of work for me, emptying the little capsules, and mixing the medicine with yogurt. Apparently that was okay for him. Then my husband got the idea of feeding his pill wrapped in Kobassa. That worked absolutely great but I worried about the fat contents of the Kobassa. I talked over the problem with the Southside experts and they suggest Ben Bullys broken up and mixed with the medicine. It worked like a charm. I mixed it too when his dinner came along and he licked the bowl clean. What a relief it is when you don't have to worry about your beloved dog anymore. Thank you Southside. Yet another reason for absolutely knowing you're the most caring vet clinic in Burlington.

No I would not. The vet is OK. The staff will detain and confine you if you do not pay the total…read moreamount NOW with no opportunity to dispute it with the Vet in charge. You will not be allowed to leave even if you have paid thousands all in full and owe nothing and the disputed amount is for $50. A dispute does not allow confinement. An opportunity for discussion is not unreasonable! Asking for one day is not unreasonable! Being detained is.

Beattie Pet Hospital (I have gone to the one in Burlington but there are locations in Stoney Creek…read moreand Ancaster as well) is always full of welcoming faces that make you feel calm and confident that your pet will receive the best care. This past occasion was for a spay surgery but with other pets, they have gone on to save their lives! Another hospital was insistent to keep running labs for a miniature dachshund while the steroids they had put her on were causing her liver to fail. The doctors at Beattie recognized the true issue and put the dachshund on medication to flush the steroids and stop the damage. A much happier outcome than what could have happened at the other hospital. Pricing is about normal for pet hospitals but the staff are willing to work with clients to help alleviate financial concerns where they can. If your pet has an emergency or a standard treatment and you're in the Hamilton area, you might want to consider Beattie.

Two days ago a coyote killed my amazing cat. Kovu was just sleeping in my chair on the front…read moreporch. I was in complete shock and didn't know what to do and called his long term vet. The Beattie staff were incredibly supportive. They said to come in whenever we could, they cleaned and wrapped him up so we could see his ears, eyes and nose, they gave us a room and all the time we needed to say our good byes. The vet talked to us, answered our questions and arranged cremation services. It wasn't until today that I realized it was free of charge. Thank you so much Beattie, I can't begin to tell you how much comfort this brought my daughter and I, as we try to cope with our loss.

I have never encountered a veterinary team as genuinely caring and compassionate as MacKay's Animal…read moreHospital. From the moment we walk through the door, my dog is showered with so much love and attention that she immediately rolls onto her back, ready for tummy rubs. I also truly appreciate how respectful the veterinarians are of my cost concerns. They take the time to listen, explain options clearly, and never pressure me into unnecessary treatments. It means a great deal to me that this has been a family-run clinic in Burlington for so many years. Supporting a local, veterinarian-owned practice feels far more meaningful than going to a corporate or franchise clinic owned by non-veterinary investors. I couldn't recommend MacKay's more highly.

Dr McLean went above and beyond on Thanksgiving weekend to help our poor dog Rosie that was in…read morepain. He came down on Sunday evening to the clinic and dispensed pain medicine for her. I can't express how much this meant to our family, how appreciative we are that he did this for Rosie. Thank you from the bottom of my heart Dr McLean! We will be forever grateful for this! Toni Donaldson

Friendly, competent, knowledgable, trustable, cares for my pet ferret, and is aware of this…read morespecialty--exotic species! Thank-you for caring for my ferret.

I have 2 kitties and they have always been extremely well cared for at Brant Animal Clinic. They…read moreare always on time and Dr Tom Yew has very logically and systematically addressed one of my cat's skin/allergy issues. Natasha, the receptionist, is also a true pleasure to deal with. Both Natasha and Dr Tom Yew call us regularly to follow up to see how my cat is doing on her medication and are extremely proactive with advice relating to my cat's care.

I was very disappointed with the service. I waited almost 2 hours! There are too many options for…read moreme to waste my time with this service.

Worst Practice Ever... terrible reception/client interaction. We can never get a straight answer as…read moreto a definitive appointment. It's always so vague.. they are always so terrible busy. They are so high and mighty, feeling that they are the superior in service., right? I then pre-booked for our young dog to get spayed. I booked three months in advance. Six weeks prior to our appointment, they called and said they need to cancel our appt because they have emergency surgery on that date. My question to them is.. 6 weeks prior, if it's emergency surgery why are you doing it now? I will never, ever recommend them in the future to anyone with a pet.

I took my dog in for emergency care as she had been vomitting for days and was not eating. The…read morewait time was reasonable and the initial care from the vet was good BUT it went downhill thereafter. I was called back to feed my dog since staff were afraid of her. Despite having an IV, they were unable to give her calming meds. While she was supposed to stay overnight, I ended up bringing her home as the vet-techs were too afraid to treat her, I had to disconnect the IV myself. The most worrisome is that although they took an x-ray, they missed colonic torsion. Had I not taken her to another ER, she'd be dead. The other ER had no issues treating my dog which required an emergency surgery to save her life. She remained in their care for 2.5 days without issue. BVE prolonged my dog's suffering. Thank you to VEC for saving her!

I want to thank Dr Roman Diaz for her compassion and sincere caring yesterday. She spoke kindly but…read morehonestly. I appreciate all the care the whole clinic took last night when we had to take one our family members in. Our dog did cross the rainbow bridge today. It definitely is not an easy job diagnosing animals that cannot tell us what's wrong. Thank goodness we have good people in after hours clinics to help us during such difficult times.

Jazz our dog has been going to Tansley Woods for 4-5 years now. Dr. Anne is wonderful... we…read moreweren't sure what was wrong with our dog but soon after Dr. Anne checked her out she suggested dental surgery and after the surgery Jazz has become a different dog so much happier and enjoys her food and treats now.

Dr. Petrowski felt that my dog was "aggressive" because he has anxiety when going to the vet…read more Instead of putting his medical skills into practice and calming my dogs anxiety or putting steps into place to work on this with us, he simply dismissed us a patients and left my dog with a severe knee injury that requires attention. My dog is in pain but that does not seem to matter to petrowski as he may require a bit of extra time and effort. I wouldn't recommend this vet to anyone, ESPECIALLY those with an animal that is larger than 10 lbs as he seems to be afraid of them.

Your animal will get great attention while visiting Mountainside. The vet and staff are very…read morepersonable, easy to talk to, and take time to explain your animals needs. When you walk in, it will be quite evident by the aroma that many cats are treated here... So if you're a cat allergy sufferer, or you like a more sterile environment, this isn't the clinic for you. Prices reflect the attention and quality of service (read "higher"), so you'll want to call around if your animal is undergoing a significant procedure. My only major complaint stems from a situation where our cat was in desparate need of medial attention (violent vomiting bile). We called at 2 mintues to 6 in hopes of quick words of advice, or an emergency visit... The phone was promptly picked up, and hung up. Our phone call immediately following (after thinking this may have been an accident) was met with an answering machine. Obviously somebody wasn't interested in helping out that afternoon. A bad experience, but the individual at the other end had no idea of what was happening here and it was the end of the day... So I'm partially understanding. But, closing at 6 is still open until 6.

we had the worst experience of possible at this clinic. We recently moved to Burlington and…read morerequired veterinary services to have our healthy female Cane Corso spayed, this is a fairly simple/risk free procedure with less than 0.1% mortality from this procedure . My wife picked up our pooch after the surgery to be told that the procedure didn't go well and there was some bleeding and they had difficulty finding her ovaries during the procedure. We dog Mia home in distress panting and bleeding from the poorly sutured entry wound she died shortly after in our arms. Sharon Kennedy Bleming in the vet there she is not fit to do surgeries for sure meet her and you can decide for yourself. But if you love and cherish your pet please find an alternative place for your pet care!!! We lost the love of our lives because of this woman. We plan to file a complaint with the Veterinary College to investigate negligence/malpractice.

Bay Cities was so amazing when our cat got sick recently. He had level 3 kidney failure and would…read morenever have quality of life again. He was only 11 years old so it was a very hard decision to have to put him down. The vet and staff were honest and compassionate. They sent a beautiful card afterward as well, with forget me not seeds to plant in his memory. I was not expecting this at all. They really care about the animals and their owners. We chose to keep his ashes and get a paw print done. Both the urn and the ornament were beautiful.

Love the staff at Bay Cities Animal Hospital from the friendly staff at the front to the fantastic…read moreDr. Danika Newmann. Dr. Newmann truly cares about my dog. Ginger is super comfortable with her. Dr. Newmann is knowledgeable, caring and pro-active. She's very consultative. I never feel like there's a sales pitch, it's truly what's in the best interest of Ginger. Options and suggestions were given based on the lifestyle of my dog. I really appreciate having a trusted professional to bring my dog to. Ginger needed her annual shots and she looks forward to the liver treats and a new stuffy when she leaves :) Thank you Dr. Newmann and staff for caring!