I have been a client at Reflections for many years. The reasons I chose this location over the…read moremany others around is because 1. they are very professional yet they know everyone by name, 2. the services all in one location are so worthwhile and a huge convenience, 3. their facial experts and massage experts are thorough and knowledgeable, 4. I think the VIP is a great program so that you get discounts on ANY and ALL services you wish for, plus for the small monthly VIP fee, you get a service that is valued more than the fee! Overall 5 stars for sure! Check them out.

I am so impressed with Reflections Medical. The staff are all so sweet and polite. Everyone made me…read morefeel so comfortable since I was extremely nervous getting Botox for the first time. They are all very educated in every area they offer and take the time to explain everything in detail. I couldn't be happier with the results of my Botox in my forehead, I look like a new person! The Dr even gave me a FREE facial a couple weeks after as a gift for my upcoming wedding. I highly recommend coming here!

1 Star - Interweb application said all was good and my precheck in was complete. This was many days…read moreprior to actual appt. Got an email reminder a couple of days before appt which also said my pre check in was complete. Apparently none of the info I put into the interweb application stuck. Had to redo on a tablet when I got to the office. It would be interesting to know what the failure rate is for this application. 4 Stars - Persons that examined me seemed squared away.

I have been a patient at Advanced Dermatology for the last five years. I had a spot on my head that…read morewas reported to the dermatologist's PA for the past two years. She finally did a biopsy and it turned out to be basal cell carcinoma. I'm very disturbed by the fact that it was ignored for two years before action was taken. Now I have another basal cell carcinoma on my chest that needs to be taken care of. Their solution was to do an excision surgery. While looking for alternatives, I found image guided SRT which is less invasive and equally as successful. I called the office to find out if they offered image guided SRT. The receptionist was very rude and condescending. I'm looking for a new dermatologist office.

This office has moved to a new building, right next door. The waiting room is a lot smaller, and…read morethroughout the building, I didn't see any air cleaners/fans or sense any air flow (a concern to me since I'm allergic to scents). Per usual, Amber was quite thorough and kind. I'd go here just for her - she catches EVERYTHING and I completely trust her with my skin health. She asked if I wanted her to mask (thank you!); the nurse did not. They were running about 20 minutes late, which was odd since I had first appointment. I have not used their website, so cannot remark on that. Appointment confirmation was via text.

You are warned! Problems trying to use the website, get locked out and more problems trying to find…read moresomeone to help so I can't see my test results. How do you get a live person on the phone? You never see a doctor. In case you have a problem for which you are instructed to call immediately, you leave a message and it won't be returned timely. I ended up going to the ER to address the severe pain problem; I later was told Dermatology Center doesn't prescribe pain pills. Then told me to take Ibuprofen but I can't take NSAIDs so they didn't check my chart. I have a big crater left by the procedure so can't go anywhere else to finish the process. The procedure was done in Battle Creek office. Two biopsy's had to be done in Kazoo because the first was too shallow and gave an incorrect result.

Quick and efficient in the office experience. Care I received was very nice…read more The nurses were very helpful

I transferred due to my last doctor's office not holding up on the Quality Care I believe I…read moredeserve. I was recommended Megan McKenzie and Wow!! She's so kind and to have someone fully listen to my concerns is a breath of fresh air. I truly feel she has my back and is willing to run the distance for me to make sure I'm as healthy as possible. The location couldn't be any better as well! I'm actually excited to start my health journey for a change. :) Front Desk clerks were very kind and informative. The nurse was gracious and caring. This is definitely the place to go!