had a great experience at Wells Fargo in Monroe today. Was seeking advice on credit cards that I no…read morelonger use and a new credit card which is through Wells Fargo. The manager was more than accommodating with great information that she made very easy to understand. I greatly appreciated the time and effort that she put forth.

I usually only visit this branch when I'm stuck at work for a full day. Any time I visit, it's…read moreempty, which is a huge plus! It's a little hard to see from the main road as it is in a complex with office buildings. Although my GPS guided me to this location, I thought maybe it was a BOA corporate building instead of a bank. That was a little misleading and I passed by it at first, but there is actually a bank, with a drive up teller/ATM at this location. As soon as you walk in you are greeted with a friendly welcome and you're pretty much in and out because there is NEVER a line.

One ATM outdoors. No drive up ATM, and that single ATM has been broken EVERY single time I have…read morecome here. I finally get inside after waiting with other folks who were waiting for a broken ATM. No ATM inside either. Four people working, and only one of them serving people to start, despite knowing these people are all only here because of your constantly broken ATM. 4 People waiting. 4 people working. Do the math; You're a bank.

Been here before…read more Friendly service Actual bank tellers are available Covid 19 protocols are being followed

Friendly staff, usually two tellers available, seemingly only one customer service representative…read moreon any given day. Nice branch, well maintained.