I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.

Misleading and very expensive. Had to wait four hours for the technician(salesman) to show. He…read morearrived in an unmarked pickup truck. The estimate was high and not well presented(no details). I declined the high estimate and he charged me $265 for it. I called a professional plumber that I have used in the past that said he could do the job for half of what this county pump salesman quoted. This company is not accredited. They are deceitful and sneaky. Don't buy their hype and fake reviews on their own site. Very disappointed and will never recommend or hire them to anyone.

Well Water Connection is nice to work with. Tim who was the tech that came out to check our well…read morefiltrations system took his time to explained things to us. He made a lot of good suggestions that will help extend the life of our old system. John the owner is also nice to talk and his prices for service is fair. Tes Tewksbury, MA

I have a jet pump for my irrigation system which recently failed. I'm pretty handy so I bought the…read moreidentical pump from a different pump supplier and was told that everything was all set. I swapped all the parts I needed from the old to the new and set the pump up in my yard. After a few hours of troubleshooting a pressure issue I called WWC for help. Recommend by a friend who uses them regularly I gave them a shot. We chatted over text and exchanged some photos so they knew what I was dealing with. After about fifteen minutes they were able to determine that it was a voltage issue with the pump that had been done by the manufacturer. I was able to switch the voltage and the pump worked perfectly. WWC helped out where the company I bought it from didn't really know how to help. I highly recommend these guys and will reach out for future needs

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

Wonderful service so friendly and knowledgeable about my problem quick response to my call and next…read moreday service so impressed with this company give them a call for your plumbing needs A1 to

My water heater's T&P valve leaked the other night. Rescue answered my call, asked for photos to…read moremake sure the system was in a safe state for overnight, and made plans to come out in the morning. Keith arrived on time and quickly determined that my regulator valve could be bad, causing excessive water pressure. He was very professional in explaining his reasoning and options for cost effective repair. I received a repair quote by text within minutes and he made the repair. The cost for parts and labor seemed fair to me. I was also given recommendations on additional repairs and improvements to my system. They were very willing to answer all my questions and stick around to make sure the system was running properly. I'll definitely give them a call for any future repairs in my home.

Village came to us in a pinch at 1am on a Saturday for a check on our 15+ year old heater, which…read moredecided to die on us during a cold emergency week. Scott was kind, courteous, and professional, with all fees and costs explained to us up front and with a clear breakdown, with the cheapest to most expensive options, repair of a part vs a whole heating system replacement. He was not able to fix our issue that same night due to a replacement part issue, but obtained the part from a supplier and came to fix our heat on the following Monday. A painless experience all around.

Our AC stopped working (in the dead of summer) and Village Home Services came to the rescue. They…read moreresponded to our originally query super quickly and came to the house fast. In fact for every appointment, they were either on time or early. The issue turned out to be a much bigger fix, but the whole time every person we dealt with was nothing but professional and helpful. Not gonna lie it was expensive, but they laid out all our options for us and we never felt once like we were being taken for a ride. And over a month out from the end of that project, we just received cookies in the mail from them thanking us for using their services. COMPLETELY unexpected, but SO appreciated. Will definitely use them again in the future should we have any issues.

My 25 year old AC died recently. I called several companies and had 5 or 6 quotes. The Denommee…read moreguys (Rick, JR, etc) were really great. Super friendly, very knowledgeable, no pressure, answered all my questions. Their quote was amongst the lowest. The installation looks great and the new AC is working flawless

My water heater leaked so I called this company. When they arrived I was quoted $4000 to replace…read morethe unit. Also, they wanted an entry fee of $99.00 before leaving. I was so shaken by their quote. They were awful. I gave them the check to get them out. Bad experience.

Had an issue with my HVAC. They were very responsive and were able to squeeze me in that week. They…read morewere very professional and communicated very well. Would use again!

Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

The office mgr (June) sent Roberto out the same day to look at my first floor toilet! Roberto was…read morereally great, he utilized an auger which cleared a paper blockage. I received an approximate estimate by phone, which was precisely what I was charged! Another referral by Yelp! (ER Plumbing) was totally ridiculous and given to me without ANY facts or attempt to even "troubleshoot" a problem! I was presented with TWO Estimates; $2,021.00 OR $1,472.00 to "clear the main sewer line backing up into toilet" I would NEVER recommend ER Plumbing, this was a clear Rip-off.....beware!

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.