i have been a member for 32 years all my bussiness was with them the girls were very helpfull and…read morewas very fast service they aime to please us always smiling and joking GREAT SERVICE people in AUGUSTA ME YOUR AWESOME ALL OF YOU :)

Hello, My name is Serena James and this morning I called customer care about a fraudulent…read moretransaction from Apple on my account. I spoke to Linda in member service And she gave me the number to call Apple, both to help me figure out what was going on and to cancel my card. She said that she would note my account so I could stop by and get a new card. Thank you Linda! But when I got to the Riverside branch bank there was an issue with me getting a new card. I felt like I was being interrogated about getting a new card after it was noted on my account. The teller at the time told me I need to be careful with this card because they may not give me another card upfront again. I cannot control my card getting hacked. I've had my account with cPort for a long time and I'm upset about what went down just to get a new card.

Everyone at Town & Country is so friendly. I joined this credit union about two years ago, and have…read morebeen completely satisfied and pleased! Their rewards checking program is phenomenal- you earn money on your checking account for doing things you do every day. I know that sounds like an advertisement, but it's not. ATM fees are refunded too! All you have to do is have direct deposit, use your debit card 12 times each month, and go paperless. These are all things I would do anyway, so double win! I don't know what more I could ask for from my bank. I have only ever had friendly experiences with the employees, they have resolved issues very quickly and they keep my money safe! I once have a false charge on my card they took care of it, refunded it without issue and issued me a new debit card immediately. We also have an auto loan through Town & Country. The process setting it up was fine, and we have had no issues. The interest rate is pretty low, and the payments are taken directly from our account, so no worries about scheduling payments. I've also used their notary a few times, and it was easy as pie (or waking in and asking). Mobile and online banking are easy too! I love me some TCFCU, and this location is super convenient for me!

The best ever I love Town and Country always great service I will never go anywhere elseread more

Researched a lot of banks and credit unions prior to moving to Maine and decided to go with TCFCU…read more Their customer service is excellent. Fees are non-existent or very low. The only issue I could see there being for some folks is the short lobby/drive-up hours; however, I do basically all of my banking online & on my phone/iPad so it's not a problem for me. Recommended to all.

I am impressed by the friendly, professional staff. They were very welcoming to us as new customers…read moreand continue to make us feel welcome every time we stop by.

I have been a member of this institution for a few years and would highly recommend to people for…read moretheir customer service, up until now. I had a very bad experience with the bank and feel is should be shared to save others from having the same experience. I had a check that I deposited into my checking account that was larger then normal as well as drawn from out of state. My name was printed incorrectly on this check as well. (Three red flags) I asked the teller how long it would take to clear and was told 2-5 business days. I was happy to wait. The teller needed authorization to deposit and upon returning informed me that the manager had approved to go in as cash! Highly unusual for this but when a manager signs a check they are taking responsibility for what happens to the check (standard banking procedure). Hm they must be familiar with this company. I go about my business and two days later the check is returned as a fake. I am in shock and go to the branch to talk with the head manager for help! She takes me into her office and offers to help me call the number on one of the cards I had with me. I too call and when I am done am told that I am out the money and that I should report to the scam to the police. They tell me that my issue is with the bank, they should not have released those funds until it cleared. I return to the bank and am told to call the collection department which I do and am told that I should not have presented a fake check to them. How was I supposed to know this, that is why we bring to the professionals to tell us if it's good or not. They put in my account as cash with out making sure I had the funds to cover (common bank practice) which I do not and am now told my accounts are frozen until I pay off this debt I owe them!! I am offered a loan after 60 days?! I have a payment coming out automatically tomorrow and do not have the money to cover this! I am told I never should have presented the check and that he's seem my letter! Wait what? My letter? Apparently while "helping" me the manager decided to take a letter I had gotten with the check I deposited, and copied it to send out to others in the bank!!! She did not ask me to copy or if she may share it with any one! I have attempted to work with the bank for the last month and am told that because I did not bring any suspicions I had to the manager I am at fault! I am out the money because they did me a "favor". I DID NOT ASK FOR THIS! I didn't ask for the money to be put in right away, I didn't ask for all of my money to be taken, nor did I ask to be traumatized by the events and actions of the staff of this bank. The bank also did not address the head managers actions of stealing my personal letter and sharing it bank wide. Apparently, V over at corporate thinks this is OK. So, before you go to the Northgate Town and Country CU be aware of the manager who gambles with your accounts by signing a check that might be good or not, but puts your accounts on the line for her bet. Then watch out for the head manager who steals and does as she pleases with your personal belongings.

Years ago, this bank had some really friendly employees, but now the tellers and the manager are…read morequite rude. Received lots of eye rolls this morning when simply inquiring about a money order. Not the same friendly customer service I was used to. It's a shame.

Taylor LaPierre and her team are are a joy to work with! Taylor advised me on purchasing a few…read moreproperties simultaneously through a 1031 Exchange. She was incredibly responsive throughout the process, providing great guidance and helping me track all the moving parts! This allowed me to act quickly on interesting properties as they came up. She is a fantastic communicator and collaborated with everyone to keep things on track throughout the process. She also helped with troubleshooting challenges, including making excellent referrals to help with affordable insurance in a remote area or exploring a homestyle loan for a home that needed work. I felt like I was in great hands throughout the process!

We were guided to Acadia lending by a good friend, and we were thrilled with the care, insight,…read morehelp, and finally the outcome! I would highly recommend Acadia lending they were great to work with and so helpful. Give them a call and they will get back to you quickly and they are professional in all they do!

We are a small coop in southern New Hampshire. Immanuel is always there when we need them. Very…read morefast to respond to our requests and they provide great service!

I call and got a quote about a month ago. It took them three days to get back to me and when they…read moredid, it was a guy rattling off numbers. Yesterday I called back to buy the quoted policy and no one had any idea what I was talking about. Today I had call again to see what the problem may be and I was told they can not find me a policy and don't know who quoted me. I was then informed they can't insure me if I provide 5th floor window cleaning. "I said I don't do 5th floor window cleaning." The lady on the phone assured me that I DO..... She said my website does not match what I want insurance for(General Liability). Then the personal attack started. She did not want to hear any of what I was saying in regards to the wording on the website. And I copy and past. "We can do windows under two floors" Some how that means we do windows 5 floors and above. Long story short BAD CUSTOMER SERVICE, PUSHY AGGRESSIVE ATTITUDES, AND A LACK OF UNDERSTAND CUSTOMER NEEDS.

"Kristeen was phenomenal!! Very knowledgeable, extremely helpful, and the most patient person I…read morehave met. She was always friendly, available, and willing to answer our incessant questions with a smile. I know we had 1000 questions, 2 houses, our needs changed completely from start to finish, and she handled it all professionally, and with (again) patience! "

"Kristeen was immensely helpful from start to finish. Being new to the home loan process my husband…read moreand I had a lot of questions and Kristeen patiently walked us through the whole process. Working with Kristeen was a true partnership and her professionalism was unparalleled . I would highly recommend First Portland mortgage, and Kristeen especially, to anyone looking for a satisfying experience navigating the complicated process of securing a home loan, and at a great rate I might add! Thank you Kristeen for helping us get into our dream home. Sincerely, The Padmores"