My husband and I went there to trade on my cx-9 for a 2023 Kia sportage x line with Mo, who is well…read moretrained by the same man who sold us 2 cars on the same day the last time. The process was smooth and both went over and beyond to get us what we wanted! I will be back and recommend anyone looking for a vehicle to come here! Thank you Mo! Your patience with the insurance process was impeccable!

CarMax has great customer service--until you purchase the car. After that, getting help can feel…read morelike an entirely different experience. I purchased an extended warranty for $5,000+ based largely on the way the warranty was presented to me. I was told that if I had repairs done at CarMax, there would be a $0 deductible and a loaner vehicle. What I was not told is that the loaner is apparently only available after CarMax has had the vehicle for 24 hours and determines that the repair qualifies for a loaner. I also wasn't told that I would need to drop the vehicle off the night before. That creates a major problem for customers. You have to find a way to get your car to CarMax the night before, find a ride home, arrange transportation for potentially an unknown amount of time, and then simply wait to find out whether CarMax will provide a loaner. I have been trying to get this warranty situation resolved for months, and it has been extremely frustrating. At this point, I'm being told that taking the vehicle to a dealer may be the only practical way to get it repaired. But doing so means a $50 deductible plus $55 per day for a loaner. So my question is: Will CarMax reimburse me for those costs when the warranty was sold to me under the impression that repairs at CarMax would involve a $0 deductible and a loaner? I understand that warranties have terms and conditions, but there is a big difference between having terms and selling a warranty based on benefits that are extremely difficult to actually use. Customers should be given the full picture before spending $5,000+ on an extended warranty. Unfortunately, this experience has completely changed my opinion of CarMax. I will never buy another vehicle from CarMax, and I'll be going back to traditional dealerships in the future. My advice to anyone considering CarMax: Know exactly how the warranty works before you buy it. Don't rely solely on the selling points you're given at the time of purchase. Ask what happens when you actually need a repair, how long your vehicle has to be at CarMax, when a loaner becomes available, and what your options are if you need to use a dealership instead. I now feel like I'm stuck making payments on a vehicle that I can't drive while fighting to use a warranty that cost me thousands of dollars. A huge waste of time, money, and frustration. Don't make the same mistake I did.

Even during the construction process, Honda has streamlined and maintained great business. Signage…read morepointing on where to go and easy to follow. Got an estimate that the work done on my vehicle would take 2 hours and got called/texted that it was done sooner.

Wonderful team and nice make shift area for wait room. Can't wait to see when it's fully renovated.read more

Gabi was outstanding! She made the process smooth, professional & stress free…read more Th entire team exceeded my expectations. I would definitely purchase from Gabi in the future & recommend Acura of Naperville.

The Honda 2016 fit I just purchased had problems with shucks. I'm so glad I bought the extended…read morewarranty. They've been so wonderful especially Rick. I was just about to leave to get my car repaired and they let me know far enough in advance that they had not received approval from the insurance company this saved me a 40 minute drive.

Bought a 2024 Audi A5 in June, 2026: Here's my experience:…read more POSITIVE Saw the car I wanted on their site and because the make, model and color would be snapped up ASAP, they grabbed it right away and it was transferred from another city/state within a week later. At my request, they held it for me for 5 days until I could get there from my home 90 miles away. The salesman was nice, personable, accommodating and answered all my questions. He should get a better job elsewhere. The car was in pristine condition - inside and out. They attached one license plate for me and gassed the car before I drove it off the lot. As I'd been renting a car from Enterprise, I was able to drop it off there (different location from the rental origin) without an extra charge. NEGATIVE They will push the warranty, even if it includes flirting shamelessly! It could be that I was in a hurry, but they should have attached the second plate. Now I've gotta pay someone to do it - I'm not handy. I was paying cash for the car which at first, I going to do via wire transfer. However, telling me it would take a day for their "corporate office to receive the wire transfer", they wanted me to do the wire the day BEFORE I was scheduled to pick it up. While I was 95% sure I wanted the car, I'd only seen it online and I wasn't about to pay for it until I'd seen it in person and test drove it! It's 2026, folks and wire transfers are immediate! Don't test our BS meter. I paid by cashiers' check instead. Also, because I wanted to get miles on my credit card, I asked to put $10k of the $34k+ cost on it, but $5k is the most they'll let you put on a card (obviously, they want every opportunity to finance the cars they sell. One day soon, someone's going to challenge this in court and win). They wouldn't even let me put the warranty (which is a separate purchase) on my card. (the two points above are likely not under the salesman's control) Finally, and the most disappointing part of the experience: Once I bought the car, I immediately drove it to a mechanic I'd made an appointment with to have it checked out. They spent several hours inspecting it and told me that Internally, it was all good. BUT, while it was up on the lift, they saw it had been in an accident: the passenger door on the driver's side had been replaced and cheaply done with 'Bondo'. Sure enough, the paint doesn't exactly match. No accident was reported on the Carfax report. I called Enterprise Car Sales to discuss this with them and the dealership manager said: If it's not on the Carfax report, we don't have to tell you about it and we're not responsible for it. FYI: Don't trust a Carfax report.

These people are full of shit. They lied over the phone, just to hit my credit and ask for $5,000…read more They talk shit about other car dealerships, but they're doing the exact same thing... Pathetic experience. Very undeserving. Negative five stars.

I recently purchased a 2019 Chevy Silverado from PRESTIGE MOTOR WORKS. I am from Wisconsin and…read moredidn't have time to drive down to the dealership so George and his salesman Eddie were both a great help with doing everything from answering all my questions to even going as far as doing a thorough walk around video and also a video of it driving. They even helped with having the truck shipped up to my residence in Wisconsin. I definitely will go back if I'm ever in the need of a vehicle again, and strongly would recommend them to anyone else in the market for a clean quality used vehicle. Thanks again to PRESTIGE MOTOR WORKS for proving quality car lots do exist.

I had work done on my daughter's Ford focus recently. Kevin and his crew did a great job at a fair…read moreprice. I've been working on my own cars my whole life and when I brought PMW my car to do some work because since I needed it done quickly, they came through. The work was done correctly, I'm very particular, and at a very fair price. I also had them do some warranty work on my Audi which they handled great. They took my extended warranty info and worked with the warranty company to make sure it was done correctly and to my satisfaction. Don't hesitate to use PMW, I will definitely use them again in the future.

Just bought (after considerable research) a 2007 2nd Gen Prius there. Oswego Motors is a nice…read morechange of "walking the walk" vs. "talking the talk". "Oswego Motors writes "'providing high-quality used cars with low mileage and great CarFax reports" - true, the 2007 Prius had 75K miles on it. The Carfax was long on non-maint. BS and short on actual services, but that's not something under Chad's control. "and we include a powerhouse warranty that covers the motor for 3 years and an additional 100,000 miles." - also true. I was trying to turn it down because other dealers wanted $2-$3k for a warranty, and Chad very patiently explained that this one does not have an extra fee. "What sets us apart is our upfront one-price system, which ensures that you get a fair deal without any haggling or hidden fees." also true - and not what I was getting from other dealers with additional fees for everything (used car inspection fee, warranty fee, etc.) Car averaged 54.2 mpg on the way home, OBDII checks showed NO errors or faults of any kind. Exactly the kind of car any father wants his daughter driving. :)

Cruz went above and beyond with his service when I went to finance a Mitsubishi eclipse. I would…read morerecommend this dealership to family and friends :-)

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I recently purchased my 2016 Ford T250 couple months ago here. It has been running great, and I am…read morereally pleased with my new work van! The sales lady was very helpful. Low stress ,no pressure sales lady really helped me make my decision. She was not pushy. She let me take my time looking at the different vans they had available without following me around or being pushy. I really appreciated that. Some people might prefer to be sold but I prefer to come prepared knowing what I want and she could tell. The pricing was reasonable with current pricing and I think the combination of the 2 makes this a great place to shop.

I called the car store with a peculiar request, they awnsered all my questions over the phone and…read morewere very knowledgeable about everything I was looking for. When I went in to the store I was greeted with open arms. They're entire staff there was super kind. Danny was more than happy to help me out with my request and got me everything I needed. Overall I highly recommend this place. Very helpful for vets and that's a big plus as well.

My mom and I bought a car from them, the price was within our budget but little lower than other…read moredealers. The car was overall ok with few minor things, that was expected for a 2000 year. It's been a month since I've been driving the car and happy with no major issues.

Delta Auto Sales is a fantastic dealership to work with. The staff is extremely polite, unlike many…read morepushy car dealers. They definitely put in the time to make me a happy customer. I have already recommended them to a few of my friends. I'm sure they will be as pleased as I was!

Ricky provided me great service in selecting my brand new Audi S5!…read moreHighly recommend Ricky and greatly appreciated his low pressure approach and patience

My first and only experience resulted in paying for a 2025 premium vehicle protection plan only to…read morefind out it does not cover the maintenance as outlined in the contract. I strongly recommend you have a lawyer review all and any paperwork from Audi Naperville/Napleton.