So, as a recent graduate of the Practical Nurse Program, here are my honest thoughts. The school itself is very unorganized, and the student advisors are terrible. I graduated a year later than expected due to the student advisors, so be very mindful of what they tell you and always ask for a second opinion. After failing one course, I was told I couldn't attend an upcoming clinical. I later found out that other people who failed that very same course were able to attend said clinical. I then requested to take two other courses while taking my second clinical of the program, to which the student advisor told me was not an option and that I had to pick between clinical and the two other courses, because I could not take all three at the same time. I ended up choosing to take the clinical course instead of the two theory courses, only to find out during said clinical that all the other students were not only enrolled in the same clinical as I was, but they were also enrolled in both of the theory courses that I originally requested to be enrolled in but was told I couldn't. Because of two student advisors in particular, my completion of the course was pushed back by a year, and I was unable to graduate with my original cohort. Once I finally completed the program, I experienced multiple issues trying to get NorQuest to send my official transcripts to the CLHA. I had multiple job opportunities that were delayed; some opportunities were even lost due to NorQuest not processing my transcript request. I was originally told to send the official transcript request form to enrollment, but then I was later told, after weeks of not hearing back, that I was supposed to send the transcript to a different NorQuest email for processing. I was also told to sign a form that did not require a signature and was led to believe that was why my transcripts hadn't been processed, but then later received confirmation that the form did not have to be signed. Once again, a huge delay. This especially frustrated me because, as a student who lost her job during the program due to back-to-back clinicals lasting a total of 3 months, preventing me from being able to pick up shifts, I was trying to get my temporary license as soon as possible so I could start working, since I was also unable to work during preceptorship, but experienced such a long delay that, as stated earlier, I missed out on employment opportunities. I ended up requesting my official transcripts to be sent to MyCreds so I could send them myself to the CLHA, as I no longer trusted NorQuest to do it for me. Once I took matters into my own hands, I ended up receiving my provisional permit a day later. The school and the staff are terrible. I wish that weren't the case, but unfortunately, that has been my experience. read more

Is a scam school...all they need is your deposit and will never refund. Don't make that mistake.

This school will harass you like a bunch of pushy salesmen after you inquire. Please keep in mind education timeline are in the schools favor to keep consistent revenue... because ultimately its about money and not education. read more

Bizarre and horrible service trough the phone. Called their office of the registrar (780.644.6000) at around 3pm on a Monday, December 16 2024, and a very unprofessional lady responded. (Unfortunately she didn't mention her name). I had some questions about the charges that I was unaware of or at least confused about due to being a new student. She spoke over my words and even raised her voice without actually helping me understand, it was dismissed right away and as I was left with no words other than "ok" she hung up right away. Left me so disappointed. I don't see myself having the potential to grow in this college when the simplest of help in understanding is already absent. read more

This is the worst school to do academic upgrading, especially in English 30-1, and l had a lot of trouble with it. The instructors for English, 30-1 are horrible and take the advantage of their power, and do not give feedback to their students. I paid 830 for English 30 and l did not get the right marks and l have to repeat it. They do not want to help and do not care about failing or passing. I wanted to do lpn but it seems l have to change and look for another program in Nait because of this horrible college. Please if anyone knows, how l can report the instructor to the higher department ab my issue Suggest to me any ideas of how to report especially the instructor of English 30-1.l need to report her but have no idea how. read more

Place is a joke, their English proficiency overall score is higher than any other school in alberta, nursing in Macewan only ask for 86 Toefl, ielst , 5.5, minimum and that is a university with RN course...I talk to the advisor and said oh you can take ELP course 1 and 2 and you don't have to take the other test but the course cost OMG.. and here is the catch before you take this course you need to take another course that will cost 2500 money money money, they intendedly make the over all score so then then can offer the other 4 course....BS read more

Joke of a college. Wouldn't recommend them. Super unorganized. Ridiculous entry requirements.

Very unorganized staff who take WAY too long to respond to any concerns. When they do it's like they only read the first 4 words of the email. (If they even got that far...) I FINALLY got ahold of someone after over 2 months of calling/emailing and she was extremely rude and unprofessional, constantly talking over me before I could finish my sentence. Save yourself some time/money/sanity and pick a more reputable college! read more

I love my school! Never had any issues with instructors or office staff at all. Did high school upgrading and now in 2nd year PN program. Best decision I ever made was coming to this school! Lots of free fun activities every week, from bingos to massages! I'll be sad when I graduate read more

If I could give 0 stars I would! No communication at all for online students! Weeks before a response and that's not taking away from the diligence on the students end to get answers! Due to late responses and conflicting emails, ultimately resulted in missing out on exam dates, classes and labs! This is specific to the nursing program! Phone calls and emails for online students are the only way to communicate however this is disregarded by staff! Unprofessional to say the least! This College requires a full investigation on how it is being run! read more

I'm in the Nursing program at norquest Wetaskiwin. I came to norquest college Edmonton campus to switch over. They told me to talk to a student navigator first. I came in 2 times to talk to them they didn't help at all but give me the enrolment email. I emailed got no reply. I came in a few days later they told me to talk to a PN advisor. I made 3 appointments, she didn't show up all 3 times. Now classes start on the 6th. I'm still not enrolled. And they gave me another appointment a week in school start date. I strongly advise no one to come and waste there time at this college. They are so unorganized and have show no competencies in helping you succeed. If I could redo this again I wouldn't have picked this college to begin my program. read more

I will never recommend this school to any international student. The main focus is not the wellbeing of students but the money they take from international students. If you are an international student looking a reputable institution where you can get value for your money, please stay away from Norquest college and never pay tuition deposit before study permit approval. They have actually taken my tuition deposit and that of my friends just because our study permits were rejected. When I appealed it, they told me to reapply and pay again​ another tuition deposit. read more

I'm happy to read that someone has had a positive experience here, but I believe it differs between programs, because the one I am in has been awful. The disorganization, the cut backs in hours of classes and within lab (with no sign of reimbursement), and miscommunication has made me frustrated beyond words. As any student, you do what you have to do to get through your program to get your dream career. read more

Sadly I had high hopes for this School. I was accepted into the Practical Nursing Program, but they were at capacity for the term, therefore I was put on the waiting list for the Winter term ( which is fine). I was told that if a seat did not open up, then I'd automatically be put into the following fall term without having to re-apply. But as it turns out, no spots opened up for the winter term, and once I called to ask about the fall term, they told me I'd have to apply...and pay again, and that they already were at capacity for that term too! So at this point I'm not too sure I can wait another year to enter school. I've heard decent things about this program, but the lack of consistency and organization within the admissions office screwed me over. read more

I studied at Norquest for two years before I got accepted to the university, and I have only good things to say about this college. Firstly, the instructors are fantastic. They know the subjects they teach in and out, take the time they spend in a classroom very seriously, and make sure that all students gain as much knowledge as possible. Good attendance is of utter importance at Norquest because instructors don't waste a single minute of their classes on chats and jokes, so skipping classes will have negative consequences and will result in lagging behind. In fact, I believe that Norquest has a policy regarding how many classes a student is allowed to miss during any given semester. The second unique thing about Norquest is that this college is being attended by students from all over the world. I know for sure that Norquest college is the number one choice of new immigrants who just begin to study English, or need to take Academic Upgrading in order to proceed with their studies at UofA or Grant MacEwan. Norquest is such a fun place to meet new people! Finally, what makes Norquest great is the fact that all classrooms are small. This way an instructor can devote a lot of attention to each student, and follow everyone's progress up close. In addition to Academic Upgrading, Norquest offers lots of certificate and diploma programs in the fields of business, human services and health care. read more

Norquest College - Colleges & Universities Near Me - Edmonton, Alberta

See all

Took a day course here back in September/October and the class was monopolized by a bunch of employees from one company that all attended one day. Suffice to say did not get a chance to ask many questions pertaining to my work and I did express this in my review once the class had ended. I was contacted and advised they would offer me another class free of charge per the unfortunate circumstances. This made me hopeful I would actually take a class where there would be variety of people and maybe a chance to get more insight into my situations. They said someone would contact me but to arrange which date and class I wanted to take. No one contacted me after this. read more

I was told that in order to enrol in my upgrading class, I absolutely HAD to meet with a student navigator. After waiting for over two hours (with six people ahead of me), she didn't do anything besides tell me that I meet the prerequisites for the class (I already knew this beforehand) and signed me up. Why couldn't I just have done that by myself? Next, I had to come back two days later to hand in paperwork. I had a card saying that I could meet with a specific student navigator as soon as I got to the office. Yet I still waited more than an hour and a half with five people ahead of me. I don't understand why it takes so long for people to go through. Maybe hire more people? By far the worst experience at a college so far. Everyone just seems lazy, unsympathetic and incompetent all around. read more

Student information staff is so bored and lazy. They make you wait long time and don't give a satisfying good answer to questions.

Paid $200 for a GED test, but then I became employed and asked if I could change the date or change it to a private writing - "Nope, nothing we could do." $200 flushed down the toilet. Waste of time, waste of money, worst educational institution experience I've ever had. I'll never use NorQuest for anything again. read more

Terrible terrible terrible experience in the LPN program at Norquest. Their upgrading instructors are great don't get me wrong! But in my experience the LPN program and the admin staff in particular leave much to be desired. It seems as if all of the staff are either extremely useless or very stern and pissed off. There are a lack of office policies and procedures So things get lost and screwed up constantly. The staff turnover rate is terrible and In fact there're are even certain (important) faculty positions within the program that remain unfilled. I'm excited to finish my program and enter my career of choice, I can't wait to be done with Norquest. My experience has been terrible and I'd even go as far as saying emotionally damaging. Unfortunately there's really no other viable options for LPN in The Edmonton area. I really hope they can improve their program and I hope they do it as quickly as possible. If you need to take your upgrading here it's awesome but be wary of the diploma programs, Upgrade and go to university if you can!! read more

Norquest College is the most unorganized school I have ever dealt with. I would NEVER recommend anyone go here. My boyfriend and I wrote a letter and emailed it to the office of the registrar stating that we have been trying to get into a program for 6 months and everywhere we got transferred we had nothing but unanswered questions. They also removed us from a class without us knowing, and still managed to charge us for it. A month after sending the letter via email we called to check the status. They informed us that they never received, although I have an email sent back to me saying they will reply with in 2 business days. After hearing this we decided it was best to hand deliver a letter to the office to be handed into someone higher up in management. They never gave this person the letter as we were informed today.. now 2 months after sending the original letter. They also canceled 6 appointments we had with them to try and figure things out. Every time they cancelled day of, and said the person was out of the office. 6 times! Nothing has been resolved even after meeting with someone today. I am beyond frustrated and I would never wish this upon anyone. read more

This school is a joke! Due dates being changed constantly with no formal documents to support these changes, the most ridiculously over-priced books, and unrealisitic expectations as far as practicum (in regards to the requirement of full-time unpaid practicum hours for 2 months-I have bills to pay!). I have heard multiple horror stories of the registrar office, over charging people and not enrolling them in proper courses, or refusing to give them credit for courses they have taken. This institution is a complete joke, and I am embarrassed to tell people that I graduated from here. For the record, I am an "A" student... still hate it. read more

I have been out of school for seven years and I was honestly excited to go back ! My experience at Norquest was very very disappointing. Norquest isn't a school as much as its a business. I found this school to be very disorganized, and unprofessional and lacking in consistency. In the middle of the term two of my teachers were replaced. One fired and one went on vacation. The new teachers had completely different rules and ways of teaching and marking. The overall class average in both of these classes dropped. I found that the main objective for all of the teachers was to talk about other courses offered by the school. One of the most disturbing things was the fact that they have high school upgrading programs they call "bio 30 prep" or whatever "prep". I was told that in these classes you get a refresher of grade 10 science and then the class is really actually a 20 level course. Once entering in these classes I was told by the teachers that these classes don't actually exist and that if we need a science 10 refresher or class we would need to enter into yet another program costing almost $800 each. I thought that perhaps it was a mistake and just continued on and did extra studying. After my course I see that they are still advertising these "30 prep" classes for next term. I dunno, it seems kind of dishonest. There are a lot of newly immigrated people at Norquest and I feel that the way they have things set up is kind of taking advantage of people who might not know how the Canadian school system works. If anyone is looking at taking a course at Norquest make sure that the class is not a distance learning class mix! They will have a classroom full of paying students and then have four other classes around edmonton and surrounding towns online listening in on the class at the same time. This REALLY inhibits the teachers from properly interacting with the students in class because they are tied to a computer the entire class and juggling the questions between the distance students and classroom students. On a more positive note, there was a nice community and diversity with the students at this school. read more

I have been trying to enroll in this college however no one here seems to want to assist me with anything I have asked. I have been misinformed about stuff needed and people ignoring my questions. Enrolling into school should not be this damn difficult!! read more

I entered the distance practical nursing program. To my dismay I found that although most people involved were trying to be of help, some didn't answer emails in a timely fashion or at all, questions about courses were not answered, incorrect answers in on-line exams were not changed nor was the fact I gave correct answers and which answers were agreed correct by the professors and then were not reflected in my final grade. I have no experience in the PT or FT program but the distance delivery in my opinion sucks. The final straw was when I failed my one lab and the professors wasted enough time responding/not responding to me so that the deadline passed despite me making several efforts to retake the lab. This meant I was told I failed the course and would have to retake it. The one course, because of missed work in order to take it, cost me about $1500. No accommodation made to someone like me who works nights, none. I gave up. If I continue it will not be with this college. I have attended the U of A and Macewan U in the past and loved going to both. Norquest? No. And I do have the emails to prove my claims. Unless after this review the college deletes them! read more

Horrible experience with HCA prog. The signing up process hideous beyond belief. One department doesn't know what the other is doing. Slow to return calls...or completely delinquent. Slow to return money that was overpaid. Treated as if I was an inconvenience. Will agree with Carmen N. in that it is a constant screw up. Was in touch with one lady whose voice mail said "I will be out of my office until October 18th" this was on November 17th...find out she is no longer with Norquest. Two work mates of mine are experiencing the same. I found out today that to get on MYQUEST I require a ID and password that should have been sent to me...it was not sent. Unsure how course structure works. Am doing distance learning and did receive a class schedule of classes in Edmonton that I should be attending...I am in Taber! I feel badly for the staff I have dealt with in the sense that it is a complete comedy of errors and each of those people are not completely responsible for the mess that we are all trying to sort through. If Norquest was lets say Sears I would be taking my business to The Bay...never in my 54 years have I ever experienced such poor customer service. read more

This school is more like a business than an education institution, certain instructors are rude and ignorant, overheard them talk about students behind their back couple times. and favorism and racism ( even though the students at norquest are mostly from foreign countries) . it was so bad to the point that white students could get away with almost anything and the certain instructors would always try her best to put black or asian students on the spot, and barely answer the questions we asked in class. and do i have to mention that the first thing about being a nurse is to not judge people by their skin colour and looks. The whole program is disorganized. for example there are non credit courses that need to be completed for clinical, the girl at registrar told me that the 'instructor' will contact me via email shortly and 2 months later still hadn't heard from him so i had to message a bunch of people to find out who the instructor really is cuz it did't even mention his name on moodle. there sure were some awesome instructors here but overall my experience is a disaster, however this is the only place that does lpn so you gotta do what you gotta do. read more

When I first heard about this institution it seemed to be professional, organized, and a good place to learn. I quickly learn this not to be the case; the staffs at Norquest College are very uninformative, they often provide false information which results in issues that would be your problem as "you should have known the right answer". What bothers me even more is that I was informed it was in their policy not to give their names unless explicitly asked to, I pondered if this has to do with their own accountability issues. BE AWARE Norquest has one of the worst policies of all post secondary institution when it comes for payment. They demand full payment be made before start of class (whereas MacEwan and U of A does not) their refund policy is also setup so you will lost a significant portion of your tuition even if you withdraw completely before add/drop deadline. (uPass, deposit, class associated fees) Aside from office staff, the classes in my opinion are terrible. The 45 hours stated on paper are not remotely close to being 45 hours. The quality of teaching from instructor varies; some are awesome, others cannot be understood or simply lacks knowledge to teach. In my opinion, unless you are a recent immigrant, I would strongly discourage you from taking with Norquest. If you do not have the marks for NAIT or MacEwan, goto center high for upgrade. If you been out of school for a long time, go NAIT or MacEwan if full time study can work. If you cannot attend full time study, go Athabasca University for learning on your terms. This institution over charges on tuition for what they provide you with. read more

I agree that this college must vary program to program if someone had a good experience! My experience at this college has been more than balderdash. The courses I have taken (especially the first semester) were beyond useless, and class time was such a waste. They just use power point slides of copied text book material and read it to us. I learned more by staying home and reading the books myself. The courses dates for exams and assignments are always a jumbled mess with little notice of changes, which completely stresses the students out. Granted, some of the teachers are enthusiastic and use what little resources they have to work with. However as a student, it is extremely difficult waking up every day to go to a class I know I will find useless or just fall asleep in because there is so little hands on work. Before you waste your money, make sure you realize what you are getting into before jumping into it as well! The course you may think you are taking may be very limited on it's content and be a disappointment. read more