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Nordstrom Rack

3.2 (222 reviews)
Open 10:00 am - 8:00 pm
Updated 1 month ago

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Inside the store
Peter X.

My wife and I stopped by here yesterday because she wanted to look at their perfume options. They have some decent selections of perfume and they keep it in the checkout line. My wife also was looking at their shoes options as well which they have many of. Finding parking here is easy because it's in a big plaza with a lot of parking spots. The prices will vary depending on what you want.

Anna P.

There's a lot of shoes options for many sizes. Affordable prices for really great quality shoes

Gohar K.

What happened to Nordstrom Rack ? I walked in today to buy a present for my mom and honestly for a minute I thought I was at Ross... everything was piled up on top of each other. And looked exactly like Ross. ....mismatched items all around, every department. . Let's start from the Women's department. Every rack has lots of tops but one of each in one or two sizes. A mixture of ugly tops. Can't even find a single nice item. Brands I never heard of... the area for the jeans was pretty much the same. The shoes selection was the worse I ever seen. Could not even pick one pair, the only nice things they had were a few crocs and adidas slippers. That's about it. I used to buy shoes from here every month since the day they opened. ....handbags area was a big mess. As if someone took them all out and just hanged them back randomly all around ( mixed brands colors styles ) Had a horrible experience, waste of my 15 minutes to walk around the store hoping to find something. That's all I could handle. 15 minutes .... I haven't been at this location for over a year and I can tell you it's really a big mess. Let's not forget about the long lines to check out. I wanted to get a hairspray but would not waste my time in that line. There were two cashiers and around 20 customers in line.

Front of store inside
Te-see B.

I have been to many Nordstrom Racks and this one is definitely one of the better ones. It is located at the Empire Center in Burbank. The inside of the store is clean and well stocked. The employees are constantly putting items back on the racks and tidying up. They have clothes and shoes for all sizes including Plus sizes. They have a large selection of styles from casual to upscale. If you are looking for a cocktail or a black tie event outfit then this location is worth checking out. I can spend hours looking through the racks. The employees are very helpful at this location and friendly. Easy returns and online pick ups are located at the front of the store to your right of the entrance. The main registers are at the front to your left. The shoe department is located at the back of the store and is rather large which is a good thing for us shoe lovers. Plenty of parking is available and you can visit other stores at the Empire Center as well as get something to eat.

Outside
William G.

Dang the luck, I forgot to pack socks in my suitcase. The beauty of being in a big city is there are many options out there to tackle most of your needs. We went with a trusted name, Nordstrom, you can't go wrong when you buy quality, you do get a better deal on things when you come to the rack. There is ample parking and we even bought in our dog " Hazel" this store is well marked and I headed for the men's section while my wife browsed the rest of the store. There was a pretty good selection of short shocks and I chose the Nike brand, super simple. I did also pick up a new pair of slip on walking shoes. When I found my wife she had found our dog " Hazel" a new brightly colored bed for the car, we made our way to the front to pay and with only 2 checkers working it took about 10 minutes to get check out. Our experience as a whole was really good. Recommend

Roy K.

I like to buy inexperience thing for gym or daily outfit trying to safe some money . The company has put there rules up to enter the store , the mask Is Must and social distancing, hand sanitizer station available too The staff were very helpful , I ask about size they go beyond of searching , the prices acceptable and I like the way every here and there some there ( speaker announcements as quick reminder about mask and social distancing)) . Of course the store in burbank impair center they have huge parking lot and free yay

Sheryl T.

Very junkie, cluttered, confusing and not fun shopping at this location. Clothes were all over the floor and out of sorts.it was a Hot Mess and really hot outside. I returned merchandise and it was pretty quick but not enough cashiers for how busy the store was. I like the location near the Topanga mall much better. Don't think I'll be returning here. #SYOY

Repulsive woman with no mask on loudly coughing directly onto the jewelry and not even covering her mouth!!!!

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4 years ago

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7 years ago

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Thanks for sharing this, Michael. Appreciate your visit. -Ny

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5 years ago

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7 years ago

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4 years ago

Truly the worst Nordstrom rack I've ever been to. Not enough employees working and terrible inventory.

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7 years ago

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5 years ago

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10 years ago

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6 years ago

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3 years ago

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13 years ago

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9 years ago

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4 years ago

Return line takes forever. Employees have to establish everything g before moving to the next customer

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10 years ago

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Page 2 of 6

Ask the Community - Nordstrom Rack

Review Highlights - Nordstrom Rack

Her name was Erica, she needs a raise for the outstanding customer service.

Mentioned in 4 reviews

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WSS

WSS

3.4(88 reviews)
2.5 miNorth Hollywood
$$

This place has a large selection of shoes as well as some socks, shirts, hoodies, and hats…read more It's nice inside.. always clean, organized, and well kept. The staff are great and are more than willing to assist you in your search for the perfect pair of shoes. The prices are good and very competitive. They usually have some sort of deal going on if you buy two pairs... mix and match, or get yourself a couple of pairs of your favorite shoes in multiple colors. They have a wide variety of shoes, including sneakers, running shoes, and even Dr Martens. Tip: Be careful when ordering online. I have large feet. Most of the time, they don't carry my size in the store, requiring me to order them online to be shipped. My last order was a little frustrating. I was considering deducting a star due to this experience, but... I am reviewing this location, not their shipping department or their customer service in another state. I had entered a promo code online for 20% ($40) off the total price if you spend "X" amount of dollars. Which, I added additional items to my cart to reach this amount. For some reason, the discount did not apply. I noticed and contacted customer service immediately. I asked if they could honor the discount and gave them the code but was told, with no hesitation or understanding whatsoever that they would not do that. I then proceeded to ask politely if they might be able to issue a gift card for the difference that I would use on my next order. Sounds fair... right? The answer was No! Needless to say, I was disappointed. Overall, it is a good find. I will be returning!!! Enjoy! #jsho

I've always thought of this place as purely a work shoe location so never come for any other type…read moreof shoe. However, I was in the need of some work shoes, so I stopped by when was quickly reminded upon entering the place that they have all types of shoes, just might be the nicest overall 'brick & mortar' shoe store in the area. The prices are fair, the selection vast, no high-pressure sales people, but they're helpful when needed. The stores paid out well and clean and organized which makes shopping g quick and painless. Also, plenty of parking.

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Nordstrom Rack - deptstores - Updated May 2026

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