WORST CUSTOMER SERVICE if you want to rebook tickets then…read moretry booking from some other site. I waited 40-1.5 hours in customer care queue FOR 6 TIMES in a row and when it reaches the representative , the call gets disconnected. WORST CUSTOMER SERVICE

Do not use RCG.se absolutely terrible service…read more Their website charged me twice for the same flight due to a technical error. It falsely showed that my first payment hadn't gone through, so I booked again. As a result, I paid for two identical tickets and they refused to fix it. Reaching customer service was painful. After waiting forever, I calmly explained everything, but the agent completely denied any technical fault on their side. No help, no solutions, not even a refund or compensation. When I asked about changing the name on the second ticket, the agent didn't know how much it costs and simply told me to call another number which was unreachable. This company takes your money and leaves you to deal with their mistakes. Horrible service, zero responsibility, and totally unreliable. Save yourself the stress and book elsewhere.