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Nomad Mobile Radiology

5.0 (1 review)
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4 years ago

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Imaging Healthcare Specialists - Encinitas

Imaging Healthcare Specialists - Encinitas

3.4(233 reviews)
23.6 km

Definitely go to a lab like this as the cost is cheaper than scripps hospital or offices as they…read morecharge 5x more then a lab.

HORRIBLY non-communicative, unreachable, unapologetically rude…read more This is a warning to ALL Physician offices that might want to send a patient here. They ask you to send orders but FAIL to tell you they only want electronic or typed imaging orders. They wait until your patient arrives then tell them they can't scan them because the orders were hand-written (which is typical). You write "STAT" on the order but that will be ignored. They apparently do things on their own time. When you call to urgently get the results (we are concerned our patient has a broken wrist) they are COMPLETELY UNREACHABLE ... hiding behind a poorly configured AI phone answering system that has no way to understand you need STAT results. The managerial incompetence of this imaging center is staggering. This is just from a medical provider's perspective. Our patient already had to experience a 1-hour wait in getting a simple wrist x-ray because of their stupidity. It is 24 hours later and they have failed to send results and I have been on hold for 1 hour and 45 minutes trying to get this. AVOID, AVOID, AVOID!!! Epic Failure! FINALLY ... after almost 2 hours on hold and people at this facility not picking up calls (yes, I am speaking to the people in your records dept) ... someone named Penny took charge and got in touch with someone named Amanda ... who has assured us that we will see the report within an hour. It turns out that, though they had us resend the orders, typed ... they totally IGNORED that it said "STAT" in big, bold letters, and had not bothered reading the images.

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Imaging Healthcare Specialists - Encinitas - PET Scan with Kelly & Tim.  Very nice staffers!  Made me very comfortable.

PET Scan with Kelly & Tim. Very nice staffers! Made me very comfortable.

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Nomad Mobile Radiology - radiologists - Updated October 2026

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