JCW was amazing to work with, my brother and I had an account for many years that retired. JCW and…read moreother former accountant were able to exchange information with no issues. My brother lives in another state as well. 5 stars

I had a big mess to take care of and Jayson did a great job of cleaning it all up. He was very…read moredetailed, efficient, personable, and professional. Did a great job of explaining the complicated stuff to someone who is just about tax illiterate! Works out of his home and it's very convenient to get to. He'll be doing all of my tax stuff in the future!!

Calling to set an appointment and clarifying what to bring was smooth. Parking was accessible. Nice…read morereceptionist and fine waiting area. The person that did my taxes seemed like she knew her stuff and I appreciated she asked for a second opinion from a colleague or manager a couple times. I think i was in and out with being compliant with taxes to IRS within an hour They gave me coupons to offer out. I've recommended Acc-U-Rite to 3 sets of folks now

First time here, I would do my taxes here every year for the rest of my life if I could…read more Don't have a printer at home? They'll print PDFs for you as part of their service. Much appreciated! Tons of regulars who have clearly been coming for years and are on a first name basis with staff. No appointments, walk in only, though you can wait for a specific tax preparer. I was in and out in 90 minutes, the actual filing was a breeze and my tax guy was so nice. I got a discount as a first time customer, and you get the same discount if you refer someone. They also offer drop-off and pick-up later tax services. They run a tight ship, made filing taxes a breeze.

Mistakes were made on my 2025 tax return. When I brought it to their attention, Jason was supposed…read moreto get back to me. I have left numerous messages for him and drove down there today. He is simply unreachable and now I have to start over and go somewhere else!

This has been by far the most disappointing experience I have ever had with a CPA firm. The firm…read moretook over my account after my previous CPA retired-someone i respected and trusted and I accepted his recommendation to continue with the new team. This has proven to be a major mistake. for more than six months I have made repeated attempts to schedulea meeting or zoom call, with little to no response. When an appointment was finally scheduled, I unfortunately had a conflict that I communicated in advance-but since then there has been no further communication from Jason or Wendy. I initially spoke ith Wendy, who was responsive early on, but now my calls go to voicemail and my messages are left unanswered and no response to my emails of which Wendy initially responded to. I have have emailed multiple IRS notices to the firm, yet received no reply or acknowledgement. As a result of their lack of professionalism and complete failure to act, I ow have an IRS notice for over 10,000 due. As a licensed professional, a CPA takes an oath to uphold ethical and professional standards. This firm has failed to meet event the most basic level of client care or accountability. I now find myself having to file an appeal with the IRS, report this firm to the Wisconsin Department of Safety and Professional Services, an share my experience so that others can avoid going throught a similar ordeal. I hope this serves as a warning for others to seek out true professionals who tak their responsibilities seriously. I would have never expected this from a CPA.

We have been clients since starting our business a couple of years ago. They are always very…read moreresponsive and supportive. We have them handle our payroll, business, and personal taxes and have been very happy with their service. Highly recommend!

I've been a client of Heidi Gugliotti's for the last 4 years. Her and the Wasserman, Shuff & Co…read more team do a fantastic job in preparing our taxes personally and for our business. Fantastic communication, easy to get in touch with when you have questions. I always know where we're at in the tax planning and prep process. Highly recommend.

Brian has done my taxes for the past three years, I have no complaints. He is responsive and…read moreanswers emails promptly. He is very patient with me. As I ask a lot of questions, I have a small business. Would recommend him. Just do him a favor and don't show up mid April like I do :)

we met with Brian in February. we didn't hear back from him again until I went to his office in…read moreApril a week prior to taxes being due. he made all these excuses and our paperwork was completely ruined from coffee or pop stains. we didn't feel good about our preparation and information was missing and my husband Social Security number was incorrect. I went back to his office to ask questions and was told to schedule a meeting and come back later. I got frustrated and said I would not be coming back. He did not care as he already had her money. He told me he was busy and had another meeting. I waited outside his office for 20 minutes and no one came for a meeting. I found him to be arrogant and unwilling to work with me as a woman because he was very willing to work with my husband. I cannot recommend anyone less.

I had a tax issue that I needed to speak to a professional about. From a random search for tax…read moreaccountants in my area I blindly picked Victory Creek Accounting to see if they could help me. From my first cold call requesting help, I was impressed with the ease and friendliness I encountered at Victory Creek Accounting. I was able to get an appointment to see Timothy Wachter the next day. I met with him and described my issue. I found Timothy to be very professional, knowledgeable, and helpful. In short time Timothy was able to understand my issue and come up with a solution. I highly recommend this company and plan to make another appointment to discuss moving my financial planning and accounts over to Victory Creek Accounting.

So, after my tax person moved out of state late last year I needed to find another option. Staying…read morelocal, believing in local business, I originally opted for another tax location, in Muskego. After 1 month of nothing done on my taxes and the owner telling me he needed "certain documents", all that I supplied weeks prior, I picked up and left with about 6 days left to file. I found Victory Creek in Franklin. Knowing I was way late, I told them my situation and previous horror story. I only asked for an extension and an appointment perhaps months out, as they were very busy, BUT they insisted I come in immediately to see what they could do! I was assigned to Aleshia. We met, I told her my story, probably included a few choice words about the other location, and she saw no issues with any of my paperwork AND I had them completed and filed before the deadline! Aleshia is great. She understood, she was not a "stuffy" tax person (sorry all other tax people), very relaxed and guaranteed the timeliness of her work. For me it was never about "money back or owed" it all is about the process. Go to Victory Creek, Ask for ALESHIA.

I received honest advice! It helped me a lot, they could have charged for it but didn't, thanks!read more

Sam was knowledgeable and informative. I would recommend highly! Thank you compass tax for your…read morewisdom and guidance.

After trying to do my own taxes the past few years I realized I really needed to hire somebody to…read moredo them for me. A friend highly recommended Victoria to me, and so I contacted her to see if she could do my taxes this year. From the start Victoria was super friendly and very professional. I had a bunch of questions for her regarding my taxes and she was always ready for a thorough and thoughtful response. Once I gave her all the documentation she needed she had a very quick turnaround. The thing I also really liked is that she told me upfront how much her fee was and I think she was very fair in her quote. I've had my taxes done in the past and it was around the same price, if not more, but that was before I was a homeowner and had other situations that make doing taxes more complicated. I told Victoria already that I'd continue using her to do my taxes- so yes, highly recommended!

I was referred to Victoria from a family friend and she has done my taxes for the last two years…read more I have worked with the big tax professional companies before and in my experience, I always had to constantly reach out to them to answer a single question and also go over my return with a fine-toothed comb to make sure they didn't screw anything up. With Victoria, she was always very prompt at responding to my questions, pro-active about reminding me to file my taxes (oops), and has yet to need a revision to the forms after she sent for my review. She also works very well electronically for those of us who are constantly on the move. I highly recommend Victoria and her tax services.