This is the worst agency I've ever dealt with! 1. They can't…read morewrite new policies anymore because they got dropped by insurance carriers for writing crappy policies. 2. They waited until less than two weeks before my policy expiration date to send me an email saying that they can't write anymore policies. Leaving me scrambling to find a new one ASAP. 3. Customer service is none excitant. They are completely clueless and useless.

The lady Cristina in the office is so sweet! But the agent, I think his name is Fred?? Can't…read moreremember, he is so rude. I called up with some questions about my policy he wasn't explaining things in a way where I understood him so I asked him to rephrase it because I'm not understanding, and he told me that he doesn't know what I'm talking about that he explained things perfectly fine and how he can't rephrase it. Then continued to ask if I knew that my insurance was through his agency in a smart A** way and I was very confused because why else would I call asking about my policy if I didn't have one there in the first place?? Every time I have called the office he has always been so rude. I let him know how I felt about him being rude and said that he doesn't know what I'm talking about because he's never rude. I was getting frustrated because he had 0 interest in hearing me out or changing his attitude, just kept saying he doesn't know. I asked him if there was someone else I can talk to other than him since he was being VERY rude and he wasn't helping me by answering the questions I had, he then said that I can't be helped by anyone else just him and how I can feel free to find another agency to work with because I wasn't needed there and he in no way helped me find another agent or recommended me to another one and said oh well that's your fault if you can't find an agency I'm not helping you with that, and continued to YELL at me through the phone saying how he's done with me and the business I do there and how he doesn't need me saying how rude I think he is. Me being a manager myself, know that this is not the way you talk to people when they are asking for help! The way he was acting is VERY unprofessional and would not recommend this place at all!!

I have been working with Joe Montague for nine years, during which he assisted me with enrolling in…read moreMedicare, Blue Cross, and prescription coverage. His expertise made these complex processes much more manageable. Over the years, I have lost count of how many friends and family members I have referred to Joe. His reliable assistance has consistently impressed those close to me. Joe is incredibly knowledgeable, even when navigating what can be a complicated process. This year, we reviewed all my plans to ensure I could receive my prescriptions by mail and have access to Telemed appointments, which is especially important since I live in a very rural area. He is always patient and makes the process easy. Joe even initiates three-way calls with insurance and Medicare so he can be on the phone with me, answering any questions and ensuring everything is explained clearly. His approach makes the entire process simple and fast. This year, after reviewing my policies with Joe, I was able to save nearly $200 a month while maintaining the exact same coverage and deductibles. His guidance has made a substantial financial difference for me. Throughout every interaction, Joe has consistently demonstrated exceptional professionalism and expertise. His unwavering commitment to providing the highest level of service truly sets him apart. Each time I have relied on his assistance, he has proven himself to be the best in the business, delivering outstanding results and ensuring my needs are fully met.

Oh health insurance !!! We all need it but they sure as heck don't make it easy to understand…read more I had the same insurance for years just cause I had no idea how to navigate health insurance. I mentioned it to a friend that I wanted some insurance of a different nature and she said to reach out to Joe and he would be able to help me sort out all of it. And to his credit, he did all the hard work and just sent to me decisions to make. He made it so easy, I would recommend him again and again.

If it would be a,0 star that what I would have give to The Healthcare solution…read more Terrible Terrible I don't know how they are still in business. I have called on Tuesday requested to speak with Frank the owner I was put on hold for maybe 20 minutes the person didn't even told me that he is on vacation. I left a massage for Rachel which she never called me back after she had asked me to contact her today. I called at 09:30AM she wasn't in yet. I called at quarter after 10:00AM she wasn't in yet. I called again around 11:30AM I was put on hold for 15 minutes and then I was notified that she is not yet in. I called again at 12:30PM requested to be on hold after 30 min the reception told me I can't stay on hold she will call me back. I haven't received any call back. I contacted a different agency received a quick response quick email and I had,registered with them in 3 mi I Healthcare SOLUTION LOST A CUSTOMER I HOPE FRED READS REVIEW ON YELP!!! DO YOUR SELF A FAVOR DO NOT DEAL WITH HEALTHCARE SOLUTION!!!!

I was blown away by Sara G's expertise. The insurance/coverage arena is a minefield and I was so…read morestressed out by everything until I talked to Sara. In one call, she clarified everything, explained the confusing plans, and helped me figure out what would work best for my specific needs. I was 100% confident in my decision. Great service!!!

I cannot say enough about the level of professionalism and knowledge that Diana displayed when…read moredoing life insurance for my family. Being a business owner, with 2 kids and very limited time, my husband and I were blown away by Diana's timeliness. She accommodated our very busy schedules, answered all our questions, and made the discussions and process of not the most comfortable of things (life insurance) incredibly smooth and easy. If you need insurance and want a hassle free and experienced individual to guide you, then do not bother looking for anyone other then her.

Diana and her staff are so professional and friendly. They look out for their clients best…read moreinterest. It was a pleasure working with them!

There are a lot of insurance companies on the market. What…read moremakes RNK Insurance Services stand out - is the fact that they clearly know what they are doing, and have the vast knowledge and expertise in the insurance field. You will be impressed by friendly, professional personnel and fast turnaround times. I highly recommend RNK Insurance Services for all your insurance needs. Give them a try, you will not regret it!

I've known this agent for over 10 years, and unfortunately, this recent experience has been…read moreextremely disappointing. You truly get to know someone's professionalism when you need their support--and in this case, it was severely lacking. I've been requesting a Replacement Cost Estimate (RCE) for several days. The agent repeatedly promised to send it "in 10 minutes," but four days have passed and I've received nothing. When I contacted the insurance company directly, they confirmed that it is the agent's responsibility to provide the RCE. This level of service is unacceptable. I wish I could give negative stars. Very poor customer service and a complete lack of follow-through.

Thank you Shay for taking the time to understand my business needs and providing me with the best…read moreand most cost efficient insurance solutions. Your quick and thorough service is much appreciated.

The best there is, the best there was and the best that ever will be!…read moreShai is my agent for 3 years now. He is always on top of his business and saves you a lot of money every renewal! Thank you Shai!

Michelle Barillas is an amazing and most professional insurance agent my husband and I came across…read moreand she is and always has been so helpful and most importantly saved a lot of money and time for us while trying to get the best deals for our auto insurance. We're so grateful and definitely recommend her services.

i'm writing this review because i was looking to get life insurance for my family & kids. It's my…read morefirst time ever getting any type of insurance from state from & with the help of Alex Cianca, he made the process very easy. He explained to me everything & answered all my questions! was very patient with me & again made the whole process easy. I highly recommend contacting their firm for any type of insurance as they are very nice & transparent!

Jeff Drozen was my agent and he helped me save about $400 on my annual premium after bundling my…read morecar and home. I was skeptical at first, and I thought I had really great/cheaper coverage with GEICO when doing my own research. However, Jeff patiently walked me through each line item and helped me shore up my auto coverage. He was persistent, responsive, and ultimately he helped us get great coverage with Mercury. I would recommend at least a phone call to Jeff when trying to find a cost-effective insurance bundle.

Insurance is super frustrating. I've been with my insurance company for nearly 28 years. My…read morerates have been going up, to the point where I'm paying double what I was paying 2 years ago. I decided it was time to look for something else. I did some research and decided to give Gaspar Insurance a try. I was so lucky to be helped by Jeff. Jeff talked to me about what I needed and about what I was hoping to pay. He ended up getting me multiple options at around what I used to pay, with some additional coverage that I hadn't had before! There was no upsell. There was no "discounted bundles." Jeff took the time to really get me what I was looking for. This is the place you need to contact, believe me.