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    Nipa's Beauty

    5.0 (1 review)

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    11 years ago

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    HoneyHand - Menu of services.

    HoneyHand

    1.8(11 reviews)
    1.0 miForest Gate
    £££

    Nine months and four hair appointments later, I need to write an update! I'll just hit the…read morehighlights: July 2013: I came to the salon to get waist-long senegalese twist for the summer. I was writing my dissertation and I couldn't be bothered with doing my hair everyday. Rita (I believe that's her name), came in especially do my twists. They looked AHHH-mazing! Not to sound conceited, but I received compliments everywhere I went. My total came to £90, which is more expensive that other London braiding salons. However, the quality definitely made it worth it. September 2013: My hair is natural, and I've come to the point where I'm no longer interested in wearing straight or wavy weaves. As someone told me, "you can't be Indian in the front and African in the back!" But I still like weave/extensions. So, I started wearing afro kinky weave. I asked Hannah, the owner of Honey Hand, if she had ever installed a weave like that. She hadn't, but she was confident that she would be able to install it as a versatile weave so that I could wear ponytails. Versatile weaves cost £70. I went in for my appointment, but the salon was overbooked and understaffed. After waiting for TWO hours, I walked out pissed (hence the star rating decrease). I rebooked my appointment for later in the week, and luckily Hannah was able to complete my sew-in. However, she (nor anyone else at the salon) is not familiar with natural hair care. I'm not entirely sure how one can manages a black/afro hair salon and not know how to treat our hair in its natural state! This lack of knowledge also contributed to the 4-star rating. Anyways, I simply asked her to comb the weave out into an afro and I did a twist-out when I got home. It looks amazing! Two months later, and I'm still getting showered with compliments from people I know and complete strangers (I promise I'm not vain!). You can find a picture in my profile.

    Absolutely pathetic customer service!…read more Never have I witnessed such an unprofessional, incompetent and outright shocking service. I'd been getting my hair done here for a good number of years until a time when I went in and experienced an extremely bad service from Hannah. This deterred my from going there until last year when I decided to give it a try again. I went in today to have a weave and closure fixed and had emailed Hannah prior (an email she unprofessionally failed to acknowledge) Got in there and she quite rudely said she's busy with other customers hair and her simply fixing my closure (which shouldn't take more than 10 minutes) would delay her. I informed her I'd rather she did as that's why I came in. She went ahead rushed and VERY BADLY attached the closure. I informed her the closure wasn't straight and if she could adjust it. What happens afterwards was MARVELLING! She stopped, raised her voice, demanded no one got involved and purported to talk at me in a very demeaning way. This followed with her REFUSING to fix the closure (a closure she had already taken out) asking me to leave! A truly uncomfortable experience and not one I'd ever again want to be in! Hannah, you need to acquire and learn BASIC customer service! You lack the professionalism, competency and tact when dealing with customers! You are arrogant, pompous and condescending! With this attitude, your business won't hold up much longer!! Makes sense why all your staff left and why the salon is frequently empty! You are a poor excuse for a business owner!

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    HoneyHand

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    Stratford Salon - Stratford salon

    Stratford Salon

    1.0(2 reviews)
    0.2 miWest Ham

    AVOID! This is the worst waxing experience I have ever had to endure. I don't usually leave reviews…read morebut I wanted to warn people about this salon, I cannot understand the positive reviews. To start with the waxing was very poor quality, the therapists hands/gloves were covered in sticky wax throughout the appointment which was very uncomfortable when touching my skin. She repeatedly went over areas with hot wax which was very painful and I now have some skin peeling off. I still have hair left everywhere and I left covered in sticky wax. She also pointed out my stretch marks and asked if I had children, I do not think it is appropriate to comment on other peoples bodies when you are carrying out a treatment. The salon was untidy and unclean. The room was incredibly hot with a radiator blasting on a warm day, I was then made to feel incredibly embarassed and shamed for sweating. She blamed it on my clothing. At this point I felt so uncomfortable I just wanted to walk out. The therapist did apologise for making fun of my body but I was already done. When I told her there was hair left she did denied it and then offer to remove it but I told her I felt too uncomfortable and sore and I just wanted to get out of that place. I asked for a refund and was told no. Seriously consider if you want the same experience before booking.

    Best word to describe it: a DUMP. My advise: Do not waste your time! Had an appointment booked…read morethrough Treatwell and arrived with my two children first impression very bad the place is shabby. First question I was asked rather rudely was "Is someone coming to take the kids?" I said no. Zara first told me that they were not allowed children because of the noise so she called her boss while we wait in the reception area, she then came back to say it was fine, that she understood sometimes you have to leave with children. Then gave me a questionnaire to fill in and while I was filling it constantly invading my personal space and asking details about my baby?? Zara then went away and came back the form was filled and then she asked where was I sitting the baby I said on the buggy. No no health and Safety there's no space in the room, goes back inside to call her boss and comes back to me saying that she cannot take the booking and did the refund. Then blaming me saying things like if you'd have told us before hand we would book a bigger room and that in Treatwell says no children and I Should have know. At this point I wanted to get out of this place and I said stop blaming me there's nothing on Treatwell and I have my receipts. The wacko Zara kept insisting that this was my fault and I left. What a lucky escape! It's 2022 and I will not have myself treated in places were there's no respect for the customer and ran ruthlessly squeezing people for their buck

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    Stratford Salon - Stratford salon

    Stratford salon

    Stratford Salon
    Stratford Salon

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    Nipa's Beauty - waxing - Updated May 2026

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