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    Nilima Shukla, MD

    3.3 (3 reviews)

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    Integrity Behavioral Health - Baxter village.
 951 Market St, Suite 205. Fort Mill, SC 29708.
 Ph: 803-372-8585
 Fax: 800-598-6601

    Integrity Behavioral Health

    3.7(9 reviews)
    16.8 mi

    The only reason I am giving him 1 star is because I cannot give Dr. Shah a 0 rating. He is money…read morehungry and overschedules patients when they are stable and no changes have been made. He is aggressive in communicating when questioned about his rationale. He has no idea of trauma informed care. He has questionable ethics. He is more interested in making money than caring for his pts in an appropriate manner.

    I have been a patient of Dr shah when he was in rock hill sc. The practice was on highway 5 in sc…read more I started seeing him as a patient when he was new to practice. Everything was going great. Then the Clinic he was working at closed. He opened his first Clinic in Fort Mill sc. I believe Baxter hood. He had a great office assistant, can't remember her name. This is during COVID 19. She was then on a computer promoter and very intelligent and efficient. Then he moved to a different location in Baxter Hood. And had excellent administration. At one point Dr Shah came in to help the staff. She is very intelligent and respectful of you as a client. That being said I had several phone visits and was not in actual office. Everything is fine. Then when he hired the front office staff in Tega Cay SC and i had someone at the office put in my prescription for Dr Shah it was the worst experience ever. I was not getting actual dose Dr Shah had prescribed for me, but what this assistant decided i should be prescribed. I then had severe panic attacks and tried to leave a message for Dr Shah and he acted like he never knew. Now I had to cancel my upcoming appointment due to hospitalized for pneumonia and the office staff refused to cancel and reschedule when i was in the clear from pneumonia. All i want is to let Dr Shah know. His front office staff is giving me medical advice and telling me to take a medicine the ER doctors told me not to take. They are saying take the medicine and not let me get a word in. I am giving Dr Shah 1 more chance to come to conclusion as what and who are advising his patient on medical care without a license. ​

    Melvin Allen MD

    Melvin Allen MD

    5.0(1 review)
    24.1 mi

    This probably sounds like over-reach, but I'll say it anyway…read more.. Dr. Melvin gave me my life back. 23 years ago, suffering from major depression, I decided I needed help and chose to find professional help. The first two psychiatrists I contacted tried "quick fixes", and when they didn't help much, they went no further. The a friend recommended Dr. Melvin. My first impression when meeting him was a demeanor of calm professionalism, and and obvious drive to help me with my problem. After a substantial discussion of my symptoms, he decided that medication was the best choice for me. We tried 3 different anti-depressants, all offered some, but not significant help for my depression...but Dr. Melvin did not give up. He suggested a rather obscure "old school" anti-depressant that he had found was sometimes effective when the more recent medications were not. I knew within 2 hours after taking this that my solution had been found. I was so profoundly moved that it was hard to control my emotions. I felt good for the first time in several years. And this has continued, with this medication, for the last 23 years, really the best years of my life. Maybe some other psychiatrist would have been persistent like Dr. Melvin, but maybe not...and I would be where I was 23 years ago. I hardly ever write this sort of thing. But it occurred to me that there might be someone out there like me who needs someone with his skills to solve there problem. Thank you, Dr. Melvin

    Vik Shukla

    Vik Shukla

    1.0(5 reviews)
    0.9 mi

    The customer service is horrible. The receptionist is very rude. I should have known this was a bad…read moreplace from the first time we spoke on the phone. She huffed and puffed and complained about patients to me. She complained that people lie to her when they say they are going to fill out paperwork and they never do. She was so disgruntled about it I spent time reassuring her that not everyone is like that. That's so unprofessional. Why am I spending time reassuring YOU? She sent me a link to Amazon Chime to join at my appointment time. She said she would give me a call the day before my appointment to discuss anything if needed before the appointment and she did not. She however did call me 4 minutes before my appointment time because she said she saw that I joined the meeting. She asked me to pay $160+, an amount I was not made aware of prior. She said she didn't include the payment amount in the appointment email and that I should have called her. It is not my responsibility to call a business to pay an amount I had no knowledge of. Had I known they wanted $160 first I would have cancelled my appointment days ago. She now told me that I owe a $65 no show fee. I told her the phone call was being recorded and that I was not made aware of the charges that needed to made prior. She said I should have called her. I'm sorry but if you are wanting to collect an undisclosed amount from someone isn't it YOUR job to call them and make them aware of the amount owed? She made it seem like I had a co-pay which we all know we have to pay. But a patient should be made aware of $160 BEFORE the appointment and by before I don't mean 4 minutes before my appointment only because you see that I joined the Amazon Chime meeting. When I told her I didn't have a full $160 up front she signed HEAVILY and very audibly and very rudely said "well how much do you have??" I told her that she didn't have to get frustrated with me. I could have made more than half of that payment upfront to avoid missing the appointment. I told her had she told me ahead of time that $160 would be expected I would asked about payment installments or would have cancelled my appointment days ago to save us all some time. She said she would tell the doctor I can't pay and see what he wants to do. I said but I won't be charged a $65 no show fee, correct? She said she can't tell me that. She said it's up to the doctor. I told her how am I responsible for paying a $65 fee when this was an error on her behalf? That doesn't make sense. I have our phone calls recorded and I have the emails saved. Thankfully I have a auto-recording service on my phone. If I get charged a $65 no show fee I will most certainly be challenging the charge and speaking with someone regarding the unprofessionalism and mistreatment I received. I will not pay for someone else's inability to do their job. After reading these reviews clearly I dodged a bullet with this place! And the receptionist is clearly in the wrong field acting the way she does toward patients. You all are supposed to be treating people with anxiety, not causing more of it. Overall TERRIBLE experience. I do not recommend.

    I went to this Office for about 3 years always had to wait 2 to 3 hrs. to see him. Very…read moreunprofessional. He would talk to his office staff and fix him a cup of coffee even though people we're sitting in the waiting room. He would tell me about his problems with his ex wife I wondered who the patient was him or me. Told me he didn't kiss White peoples ass. He made a remark to me that made me very uncomfortable. I don't recommend him at all Never went back.

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    Nilima Shukla, MD - psychiatrists - Updated May 2026

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