I was all set for a good Mexican dinner in NZ, based on positive reviews from Google, (and one here), and we did have a very nice meal. Unfortunately the service was the worst I have received in years.
Called to make a reservation, got an answering machine asking me to leave a message about the reservation, and they would call back. The voice was Mexican, good start.
No one called back by the time we were headed there, so I called again. Another Mexican girl said we were good to go, come on over. 15 minutes later we were there, no record of either reservation. They could get us in however, and they had a pretty good table for four. After we sat and reviewed the menu, the waitress says we have to move to a small table against the wall, as our table was reserved by someone else. Strike one. We order two margaritas, I ask for Grand Mariner instead of Triple Sec and lime juice instead of lemon. Shot down on both counts. All Margaritas are pre-made. They were still pretty good. Food came and it was very tasty. Asked for more chips and a couple more Margaritas. 30 minutes later I finally cornered our waitress to remind her. She says "oops" I will get them. 30 minutes later I ask her again. They finally come, with something black in them. I complain, and she says it is probably from the sugar.
I sent them back, paid the check, and left bummed that a place with so much promise could be shot down by bad waitresses! read more