If I could give no stars I would. Peter Mark got intouch with me to see if I wanted a colour and…read morehighlights at their training evening. Not Free btw but I thought why not. It took me an hour to drive there with the road works. Had just said this to the trainee as I sat down. Her trainer then showed up and looked at my hair. And in a kinda haughty manner said she can't do your hair she is not experienced enough. I said sorry how am I supposed to know this. Well she could do a treatment and blow-dry.?! I had driven for an hour to be offered a bow dry and no doubt would have been charged for it. I declined and said I wasn't happy I might as well go. As I returned to my car and thought why should I be out of pocket here? So I returned and said I have not only wasted all my time but there's my petrol and parking? Why should I be out of pocket. I was left another 15 as she said she had to call her manager and I did hear her telling someone what had happened. So after waiting she returned and said she could not contact the manager? I had heard her on the phone and she could not authorize this she would have to contact me tomorrow. And yes you quessed it no follow up call. Disgraceful way to treat people who they contact to have the training done on. They should ask for photos to see if suitable and maybe if the trainee is do inexperienced they should not be charging at all . I will be contacting them but just expect more of the same. I recommend customer service training.

Nicely decorated salon and lots of space. The beautician was friendly and did a really good job on…read morea makeup. You have to book well in advance for an appointment on a Saturday but is well worth if you can plan ahead