Promised me a quote and setup a teleconference but never called. Guess I'll look elsewhere.read more

Highly recommend. Great prices and friendly professional people to answer all your questions and…read moreconcerns.

David is extremely knowledgeable and helpful in helping his clients and potential clients get the…read morebest insurance coverage at the very best rate. He is very patient and clearly explains your policy coverage so you have a clear understanding of what you are insured for, should anything happen. I learned so much from him and would give him 10 stars if I could. David is definitely your guy!!

David and his team are simply amazing! My family and I have been insured by them since we moved to…read moremadison in 2015 and we have been pleased with the timeliness and professionalism that they have shown when we have any questions or concerns with our bill and/or coverage. In fact, because of David's trustworthy and ethical behavior we have come to trust him fully for any recommendations he gives to us on our coverage knowing that he truly has our best interest in mind. A+ all the way. I have and will continue to refer him and his team to anyone.

THESE PEOPLE ARE SCAM ARTISTS!…read more I used this insurance agency to purchase home owners insurance on an investment property. Their rates were higher than what I was quoted elsewhere but they had no requirement that the property had to be occupied at that time, so I paid the extra cost to buy a policy. After finding a renter and getting the property occupied, I decided to move the policy to the insurance agency that handles all my other insurance business. I informed this agency that I did not want to renew my policy and to cancel it. They refused to cancel my policy and kept billing me for it anyway. THIS IS AN ATTEMPTED THEFT. They said they will not cancel my policy unless I provide proof that I bought insurance elsewhere. EXCUSE ME? I am not required to provide you with anything. I told you I don't want your overpriced policy and I went elsewhere. They sent me bills for several months for a policy I told them I did not want, so I refused to pay. FURTHERMORE - This agency is run by a known leftist radical in the community. If you love freedom, God, Liberty, or are just a conservative that believes that "woke should go broke" - pull your business from this place. Spend your money with somebody who is ideologically compatible with your views.

Love these guys! They take the misery out of a very adult responsibility issue; car insurance, life…read moreinsurance, home insurance. LIVE person local help, AND the beat my geico price!! If you have to, and you do, Carroll agency is the way to do it!!

Claims experience is AWFUL!! No one actually puts anything in motion unless you are calling EVERY…read moreDAY! The app is clunky, and confusing to navigate- their dashboard is terrible and doesn't update- they say they will text you and no text ever comes, it might have sent an email instead of a text- no ones knows why. Nobody assigned an adjustor to look at vehicle until I asked, they said they would have a personal injury adjustor assigned and reach out- it's been a month and there hasn't been ONE call from that assigned person. If you call GEICO you will be transferred to different departments where someone doesn't have access to help you because you need to talk to xyz department instead. They offer "money in minutes" or ETF fund transfer for payout but it has not worked for over 2 days- even after verification with bank and their customer service department- there is not a human on site who can fix it or offer a tech checkup. I have been waiting for a resolution for over a month now and I get to wait more for "snail mail". Oh, they also don't recommend to take your Loss vehicle off your policy if you plan to replace within 30 days- well you keep paying for coverage for a vehicle you no longer have because of all the paperwork and hassle it takes to get a resolution! They should refund the charge for their incompetent claims service! It should NEVER take this long...

I am very disappointed, been a customer over 30 years, in the past it was easy to contact, get live…read moreperson & get prompt response. Recently tried to call with a question - waited on hold forever, never getting a person & my question did not fall within FAQ's & Chat person could only give scripted response, so kept going in a loop, never getting a response. Strongly considering leaving Geico. Customer service is extremely important to me, & if I can't text or call for prompt response when have a question, what happens in an emergency.

I've referred many people to Alongi Santas Insurance Agency. I first obtained insurance through an…read moreAlongi agent in 2006. They were very helpful and very friendly. Most insurance places I've been to, everyone appears to hate their life. So it was a relief to walk in to Alongi Santas Insurance Agency and see smiling faces. They ran my info in their system and found that the most affordable insurance for me was going to be through Allied Nationwide. I've had Allied for 4 years now and my premium has increased by $30 or so. That's not bad at all!!!! I highly recommend Alongi Santas!!!

From the owner: The advantage of working with an independent insurance agency is that we have access to a wide…read morerange of carriers to provide more flexible and more competitively priced solutions to fit your individual needs. Our carefully selected group of insurance partners includes Cincinnati Insurance, General Casualty, Frankenmuth, Hastings, and more. When a loss occurs, we work diligently with these partners, and with you, every step of the way to a fair and prompt resolution. Our offices always have someone available to answer your call, and we will respond to your inquiries with the sense of urgency you expect. So contact us today and let us provide you with service you can depend on.