My family has seen Dr Paulsen for the last 12 years and we love her. Myself and two of my children…read moresee her. She not only listens but really cares for us. When I feel like something's not working for my oldest we work together to get things right. We dont always agree on things but she will listen to my thoughts and we talk about why she feels the medication she wants to give and if I still dont agree she doesn't push the issue and we move on too the next. I like that she takes into consideration that I'm with my children daily and works with me to get things right. My oldest it took sometime to find the right medication cause she has complex diagnoses. I couldn't ask for a better doctor and I would drive hours to see her. When she decided to retire I don't know what I'm going to do. I recommend everyone that asks about needed a doctor in the profession to give her a call.

I was her patient for years. Then I found out that she had been talking to my sister. Our family…read moredynamics are strange and it left all three siblings at odds. Dr Paulsen was the only safe place for me and now that is gone. It is also against regulations for a therapist or psychiatrist to speak with anyone about a patient. This has caused so much anxiety and distress.

I am the caregiver of a developmentally disabled relative. Dr. Santavicca, was referred to us by…read moreone of her clinicians. We found him and his staff to be very cordial and professional. Each time we spoke with anyone affiliated with Dr. Santavicca's office, they were kind, caring and informative. We had a complete psychological evaluation conducted through this office. Having administered psychometric evaluations previously, I found that the exam results were exhaustive and thorough. I would highly recommend this office (Conyers) for any of your psychological needs... Five stars!

There are not enough words to fully describe the value of Dr. Paulsen, Debbie Pottinger, and the…read morewhole staff (office staff, other mental health professionals) and the extraordinary impact they have had on my life. When I say, that my life was saved by the staff of Rockdale Psychiatrics, is not hyperbole. Dr. Paulsen has and continues to be ray of sunshine in the darkest of days. She is a skilled professional whose intellect and integrity astounds me. Having "book smarts" is great but what makes Dr. Paulsen stand out is that she is genuinely intuitive and compassionate. I am thankful that she is in my world, no....in our world. If you need help and prepared to do the work (and trust me...it's not always easy), Dr. Paulsen is 100% the practitioner you need to see. I have had my moments that I had to wait. However, it's worth the wait. Would you rather have someone take the time to build a relationship with you or someone that writes you prescriptions and you are out the door? Thank you Dr. Paulsen and continue fighting the good fight. You are an angel.

Incompetent is the best way to describe this office location! Called to make an appt and confirm…read morethey accepted my insurance. Was scheduled to come in and after more than 3 weeks of waiting for my appointment, a 40 minute drive, I attest my appointment only to be told that they no longer accept my insurance. Their excuse, "we emailed you on 08/13 to advice that we were no longer in network." No accountability whatsoever. Email never got to me because they can't even spell basic words. Def disappointed at this "professional" establishment, their lack of professionalism, carelessness, and failure to communicate with patients!

Don't waste your TIME with this AWFUL place. We missed our 1st appt due to a death in our family…read moreand they let us reschedule it and then they CANCELLED it because we missed the first one. Awful people and providers with NO EMPATHY. I will tell eceryone I KNOW not to them.

I would give no stars if I could. This practice is very unprofessional and raised tons of eyebrows…read more the nurse practitioner, Selma makes it clear that she can not prescribe certain medications because she is not a doctor but when you ask to speak to a doctor she denies you Access to the doctor. this practice is for medication management NOT diagnosis but they still play the part as if they are the ones who diagnosed you. They do not consider your prior medical history. if you present her with paperwork advocating for yourself and your prior Heath conditions she refuses to review them and goes based off of her own medical opinions... she's a nurse practitioner, not A doctor so I found this very odd. And again, when you ask to speak to a REAL doctor she will deny access. This practice will not listen to you or your needs as a patient. This practice will gamble with your health. this facility is biased and does not fully educate themselves on certain health conditions. They should not be in practice they are irresponsible and should be shut down. I do not recommend this practice to anyone. This practice will not take you or your health seriously. This practice prescribes based off opinion and not prior diagnosis. when it comes to mental health, you should go to a doctor that listens to your needs. Cares about you. and takes mental health seriously. They made it clear to me that they prescribe based off medication "demand" rather than an actual diagnosis. That's absolutely disgusting to me. I am going through every possible avenue to report this practice so no one else has to suffer from medical malpractice and I hope this review helps stir others away. mental health is so important and your quality of life matters. Please go to another practice.