The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

After my Japan elopement that involved taking beautiful outdoor photos in slightly muddy,…read moresprinkling weather conditions, I was eager to find a wedding dress cleaning service that would truly take care of my dress during the cleaning process, especially since the skirt is made of a delicate chiffon material. Elegance Preserved did exactly that. They were very communicative throughout the entire process, which gave me a lot of peace of mind. One of the most convenient parts was their pick-up and drop-off service. If you live in an area they service, a driver can come directly to your home to pick up the dress and return it once it's cleaned. I wasn't in a rush to get my dress back, and the full process took about 1.5 months, which felt very reasonable for such an extensive cleaning. They also sent before-and-after photos, and I could clearly see that the muddy stains were essentially gone. I would highly recommend Elegance Preserved for wedding dress cleaning and preservation!

I'm so happy I chose Elegance Preserved for my dress! I was so nervous about where to go and how my…read moredress would turn out. From the moment I inquired, to finally picking up my dress once it was finished, I felt supported and confident in the process. Liya answered all of my questions beforehand and helped coordinate dress pick up with Gustavo. The pick up was professional and efficient and my dress was ready sooner than expected! All of the stains that were on the dress before were basically gone. There was one tiny stain somewhere in the skirt of the dress, and the inside of the top had a faint tint of stain still, however, the dress looked AMAZING compared to before. I would recommend Elegance Preserved to anyone feeling nervous about where to get their dress cleaned. I was expecting the price to be sky high since anything wedding related seems to be that way, however, I found their services to be pretty affordable for the outcome. They also offering preservation services which I might do after the wedding. Thank you!

Sara is the absolute very best when it comes to alternations. She can alter most all clothing items…read morethat others can't. She's my go to for all my alterations. My mom and I both go to her and highly recommend her services.

Sarah is great! I have gotten several items hemmed this past year -- several pairs of work pants, a…read moreformal gown, a casual maxi dress -- and I even had a pair of pants with a large flair taken in so the flair looked more proportional. (What can I say, I'm a 90s kid, I can't resist flared jeans!) I appreciate Sarah's keen eye and judgement when it comes to alterations. I recently had a custom project of converting a kimono into a two-piece set, and Sarah's work was just as I had imagined! I will be coming back for other tailoring projects. I find her pricing to be reasonable. Just make sure to bring cash or check when you pick up. She provides the price and turnaround time upfront, and I have been satisfied with every service. Magic Alterations is conveniently located right on El Camino. There is a small parking lot for Kumon and other neighboring businesses immediately before the shop. Otherwise you can park on any of the streets nearby.

Today was my last day stepping foot into this business. Never again! I will happily spend my money…read moreelsewhere. I always default to the nearest neighborhood business, and this is the closest dry cleaner to my house. However, I have been routinely disappointed by the negative, patronizing attitude that David has with customers. Today I walked in and as usual, there was nobody up front and no way to summon someone from the back. I've asked before whether there is a bell, and there is a bell - but they've decided to keep the bell behind the counter where customers can't use it. I waited 5 minutes before David happened to notice that I was standing there. This happens every time I've visited before (3-4 times). He said "how can I help you?" and I replied "I have 4 shirts to pick up." He looked at me like I was a moron and had just said something rude to him. "Do you want to help me out with your name or phone number?" was his taunting reply. Why didn't he just ask for my name? Customer service seems to be the absolute last priority here. Every time I come in I am poorly treated with a demeaning, negative, impatient attitude. Everything I say is seen as an insult or an inconvenience. I feel "in the way." And, have fun getting someone to pay attention to you while you wait after entering the business.

Can give great quality advice with speciality items - helped me clean a high end white coat my…read morefriend needed to borrow for her wedding

Excellent service. Easy to drop off and fast turn around! They can also do next business day if…read moreneeded, which saved me recently.

I came in to get a bridesmaid's dress altered and the staff were very prompt and accommodating! No…read moreappointment was necessary for the service. The dress fits perfect and ready for the big day!

I've been using Mulberrys wash & fold delivery service for several years now. When my cheap…read morelandlords refused to replace the worn out washer & dryer in the building and the machines kept eating hard to find quarters back in the pandemic, I did the math, and Mulberrys monthly subscription wash & fold delivery was only 12% more than I was paying in quarters for laundry on a monthly basis. Let alone cost of detergent, lugging it up and down the stairs to the garage laundry room, or the most dreaded... folding of laundry. The marginal cost increase comes with perfectly washed & folded clothes and linens. They even match the socks! The pickup is easy to schedule via text or the app.Select the day of week to pick up and two businesses days later it's returned. Their customer service is excellent, and I'm pretty sure I am on their best driver, Erik's, route. He texts on pick up/drop off days first thing in the morning with an approximate window, is always on time, and brings my bags of laundry up a couple of floors to my front door. My back isn't the greatest, so I'm not always physically well suited to carry a few big bags up to my floor. I have seen other wash & fold services leave it in the lobby and we've had packages stolen before, so I appreciate that I don't have to worry someone is snagging my laundry if I'm in a meeting, I definitely recommend saving yourself some time, and use this great service.

Great service. I use the pick up and drop Off service and…read moreErik is an always reliable delivery driver !

Incredible service and so kind! I came here to get a bridesmaid dress hemmed and tightened and my…read moredress turned out so nice.

Superior tailoring! Linda is a miracle tailor. Excellent cleaning services. Competitive prices. No…read morereason to go anywhere else.

Exceptional. I brought a military uniform in for alteration and they knocked it out of the park…read more Despite how complex the tailoring was, they made recommendations and I couldn't be happier with the outcome. Will absolutely use them as my preferred alteration shop from now on. they couldn't be nicer or more professional.

A+ service tailoring two pair of slacks. Very reasonable prices too. Easy parking in their lot, or…read moreon El Camino. Fast turnaround times!

The owner is so sweet and nice! Great experience going in and she was quick to measure…read more Accommodated a 1 week turnaround and great price :)

Yelp led me to Pro Cleaners when I was searching for a local dry cleaner and tailor. Now that I've…read moretaken multiple rounds of clothes here for dry cleaning and hemming, I can confidently rate 5 stars! Friendly service, easy parking, clean facility, and quality results. Prices seem on par with my previous dry cleaner. Happy to have a new spot!

Very happy with this little shop that delivers a great deal of quality and service…read more Highly.recommend Atherton DC&QA

Service really stands out here! The owner is very kind and straightforward, and communicates…read moreclearly in advance if there are any issues. The clothes are ready on time, and the packaging is neat and careful--you can tell they put a lot of effort into it. This will definitely be my go-to dry cleaner from now on.