My husband and I recently purchased a new home and we were referred to Jodi and her team by our…read morerealtors. I can't say enough great things about Jodi and Ashley! Our transaction was particularly complex with a lot of moving parts, and they made the whole process so much easier. They were always available to answer my (sometimes ridiculous) questions, and had the best attitude about the whole thing. They guided us through with ease and we closed with no issues! You will not be disappointed working with them.

Ryder Mortgage Group has done a superb job. My girlfriend (Jennifer) and I worked with Jodi and…read moreAshley the first week of May 2024. I contacted Jodi Ryder, I told her my girlfriend situation, within one day she gave us options regarding a second loan on my girlfriend house. Jodi was honest and she explain the process. Than, Ashely Gollick took over the process, and she walked me thru the process of what we needed to submit. At that time, my girlfriend credit was jumping from 690 to 715. After getting the second loan, paying all debts her credit scored jumped to 755 within one month (June 2024). Ashley set up everything to make the process smooth, painless, and always ready to answer questions. Loan closed May 28, 2024 and my girls had her loan money in the bank within 3 days. (See credit score screenshot) Jodi and Ashley have always told me that they do their best to close loans in one month, and they have been correct. Jodi and Ashley helped me back in 2012 to reduced my VA loan from a 5 or 6 % to 3.5% and everything was completed in one month. 2014, Jodi and Ashley helped me refinance cash out on my house and lower my interest rate to 3.25% and processed completed in one month. Additionally, back in 2022 my girlfriend lower her interest and did a cash out refinance on her house and she has a 2.5%, all in one month. Jodi and Ashley, and the entire team go beyond their work, honest personnel, and ready to answer any questions. My girlfriend has been very pleased with their work, and helping her relieve stress from making financial decisions. If I could, I would give more than 5 stars to Ryder Mortgage Group. They have done excellent job and as always, alway helping people. I recommend Ryder Mortgage Group in murrieta. (858) 735-8503. Thank you for helping my girlfriend all three times, and myself as well. Sincerely, Raul

We have used Modern Lending for two home purchases in the past two years. We could not be more…read morepleased with how well both of the processes went. They definitely made it an easy no stress experience. Whenever they needed more documentation from us, the communication was very clear and easy to follow. DANIEL GARCIA has executed exceptional service during our second purchase. We highly recommend both Brian and Daniel from Modern Lending, if you are looking to purchase a home.

Chris Decker was my primary point of contact, and I couldn't have asked for a better experience. He…read moreis exceptionally professional, patient, and thorough. Chris took the time to answer all of my questions -- even the repetitive ones -- with clarity and care. He consistently maintained proactive communication, keeping me informed with regular updates throughout the entire loan process. I will absolutely reach out to him again when I am in need of his services in the future.

My lender sent me an email about a down payment assistance program. I quickly Googled it and…read morestumbled upon the Home Loan Artist website. I filled out what appeared to be a waitlist for the program itself, but I received an email from this Brad individual saying he was going to contact me to go over prequalifying for a mortgage. I responded back saying no thank you and that I was apparently mistaken as to what I filled out, so no need to contact me. Attached is the (completely unnecessary) response I received. I just wanted to put this out there for other like-minded people who want to know the kind of person they are dealing with when making what is, for most, the biggest purchase of their lives. As to his response on this review - I was neither upset nor seeking his assistance. This email and his responses to other negative feedback speak for themselves. Judging by some of the other negative reviews, it sounds like he is quicker to respond to someone who ISN'T interested in his services than others who are. Good luck to you and that chip on your shoulder.

I would like to be able to write a good review but alas I cannot. I read a few of Brad's articles…read morebefore deciding to contact him for a complimentary telephone conference. I set up an appointment online for Friday April 27th at 3:30 PM and received several email confirmations of this appointment. Friday came and went, I tried calling and received no response until 9 PM when he emailed me to say he was sorry he was unable to speak with me and offered to reschedule the appointment. Don't ask me how it took 5.5 hours for him to communicate that he could not make the appointment despite the multiple email confirmations I received from his business. I was going to give him the benefit of the doubt but today AGAIN he did not follow through or answer my call during the scheduled appointment time. Again, I received multiple emails confirming the date and time. All I can think of is he does not need the business and is running a very unprofessional organization. Very disappointing considering all the good views I had seen.

Mr. Lords is unbelievable! He's not only a whip smart business man, he's also very knowledgeable,…read moreinsightful and understands human behavior. The combination of his situational awareness, exceptional people skills, and intuition is a trifecta. He has helped me several times over the past six years. Looking back now, I can share with you that all the advice he gave me in each instance was spot on. Matt is THE BEST! Thanks Matt F. Quintanar Jr Orange, California

Matthew is super professional and easy to work with. His system setup to upload is the easiest way…read moreI have ever seen purchase a home. Tip top company if I could give 10 stars I would. Thanks again for all your help

This was our first time refinancing our home and we didn't know what to expect but Jonathan and his…read moreteam made the process very easy for us. The team kept us on the loop and updated us. Any question I had they always responded quickly. Thank you so much for all your help. Definitely give them a try you won't be disappointed.

In addition to being a great former student of mine when I was a high school teacher, Jonathan…read moreFerrell has proven to be one of the best of the best when it comes to handling all aspects of mortgage banking. He and his partner Tyler just helped us with a refinance of our 30-year to a 15-year mortgage. Jonathan was with us every step of the way and made the process smooth and practically effortless. These guys really know their stuff. I give them a 5 star rating for their excellence and knowledge in their field, as well as superb communication skills.

Hands down, John was on it from the get go. Helping us out with our mortgage loan and getting us…read morethe lowest possible rate seemed way too easy. Buying a house is a stressful thing to do...unless you work with this guy. All transactions were smooth, flawless and stress free. If you ever need help with a loan or mortgage, I definitely recommend Mr. John Klein, The Home Loan Coach. Thank you for all you done for us! D&L in Murrietta 2022

It was an absolute pleasure working with John from start to finish…read more He is so thorough and knowledgeable in his field that it allows you to feel more comfortable with all the decisions and details involed with getting a loan for a house. My husband and I worked with John for about 6 months during our home buying process and we were completely pleased with his service the whole time. John is straight forward, conservative, and so informative that it really helped us with our first home buying experience; and I feel prevented us from making any type of sudden impulse mistakes. I truly appreciated his honesty the entire time instead of trying to feed us ridiculous, unrealistic ideas just to speed up the process that I know we could of got from someone else. John always encouraged us to ask qyestions and never seemed annoyed by the many emails he would receive from us as well as our realtor. He is very good at maintaining communication and someone that you will feel comfortable talking to. I really enjoyed working with him and look forward to doing so again with my next home.

Alonso from Modern Lending is top notch! My wife and I haven't purchased a home before but Alonso…read moreand his team made it super EASY. They even created personalized YouTube videos for us explaining everything in the home buying process. In our experience, Alonso was very professional and knowledgeable. He will do whatever he can to make sure you get into your dream home! My wife and I are both active duty, so balancing that out wasn't hard at all with his team. They would return my phone calls within minutes and they were available 24/7 via text. Which allowed us to plan accordingly. Alonso, Thank You so much for your help and your patience with our home buying process. We'll be definitely thinking you and your team the next time we buy a home. Happy Holidays and have a Happy New Year! Hackonn & Lyra

Modern Lending was amazing to work with. Taylor Loop and Connie made the process so simple and…read morestress free. Thank you again for all you did

The Wildomar location is fantastic, and I like that there are real people with desks and not a…read moretraditional bank counter. The app is fantastic. I docked a star for the stupid Elite Checking fee, which is $6 per month. I don't really use Frontwave as a bank, more as a placeholder in case I need a loan, so I don't leave much money in my checking. Having at least $2,500 in one's checking waives the fee. I called to have the Elite Checking Account downgraded to "Everyday Checking" but after a half-hour wait the person was unable to access the computer, allegedly. I wonder why there's so much call volume? Maybe it's that sneaky upgrade and $6 a month charge? Either way, it's a good credit union overall with GREAT people at the Wildomar location, but upgrading everyone to the "Elite" checking account without asking was not a good move. They should have left me with the fee-free checking since I obviously don't use the account at all, hardly. **UPDATE** I drove to the local branch and the nice employee not only switched me to free checking, she refunded the $12 I paid unwittingly for the upgraded checking account I didn't upgrade. She said that anyone can get their money back if they show up at a branch as they can make the initial Elite Checking "promotional", post hoc. Still not glad that they upgraded my checking account but all's well that ends well, right? Thanks!

I had trouble with my new debit card that I have never used, I got redirected to the fraud…read moredepartment who couldn't even find my account in their system, then got disconnected from another person, and finally got help by Kai, everyone else who "tried helping" me with my card trouble truly sucks at their job. Thank you Kai for your help.

Nathan and his team are great and very straightforward about the entire process. I highly recommend…read morehim and his team!

Nathan and his team have been nothing but the best. I've literally hammered them with questions and…read moreinsecurities. They've been nothing but top notch professionals. I would work with them again in a heartbeat!

I really love this bank. I've had multiple car loans and lines of credit. The staff is really sweet…read moreand patient. They did their absolute best to explain questions I had about refinancing until it made sense to me. Very professional and kind.

I frequently visit this Navy Federal Credit Union because of the short lines and pleasant…read moreemployees. Every branch I've been to is always clean and tidy. I guess it depends on what day and time you go, but I learned long ago to avoid coming on paydays, lol. The lines can be horrendous, but if you can do your banking online or through the app, you'll save time and gas. Each time I have come here, I have always been greeted by the person sitting behind the desk at the front entrance. I've never encountered a rude employee. My transactions with the tellers have all been great. They are knowledgeable and speedy, getting people through the line quickly (if there is one). They offer services like any other bank, but their credit card interest rates are significantly lower than most others, which is always nice. I came the last two days in a row to handle some things with my accounts. I have been a member for years. I would like to give a huge shout out to Michelle, who helped me both days. She was very patient, kind, informative, and did not try to upsell anything on me. I always appreciate that. On my second visit, she even stayed a bit late past their 5:30 closing time to make sure I was satisfied and did not rush me out the door. Now THAT is stellar service!! If you happen to come to this branch and need to speak with someone (not just do a quick transaction with a teller), I HIGHLY recommend you ask for Michelle. She is wonderful, and I applaud her efforts going above and beyond for me! Thank you, Michelle!! =)