Was she even sorry??? I went with my sister to get our eyebrows cleaned up, and the threader accidentally snipped the top of my sister's eyebrow at a downward angle with the scissors, leaving it noticeably crooked. She was watching short videos while working, which may have distracted her. We asked her to fix it. What upset us most wasn't the mistake, it was her attitude. She was rude, denied making an error, and didn't apologize until I asked, "Do you even feel bad?" She eventually fixed it, but acted like it was an inconvenience. Mistakes happen, and we would have understood if she had shown some care or apologized. Unfortunately, the customer service and the actual service was disappointing .-. We won't be returning and can't recommend this place. read more

Super fast and really nice both times I've gone in now and she did an awesome job too!

Why is this place even in business still. Every time I come here with super overgrown eyebrows all of a sudden they don't know how to thread or shape. And now I'm walking out with one thick eyebrow and one semi OK. Please make this make sense for me. You deserve no stars and please go out of business. read more

Love this threading place. They're always very warm and welcoming along with being very professional. I come in probably twice a month right now and always get great service. read more

Friendly clean and the lady does a great job on my eyebrows. The hours work well with my schedule and if you are in a hurry or limited on time just call before you show up. read more

Threading is not an enjoyable experience for me. However, because I love the results I succumb to the pain...and you should too lol. It's so worth it as the results are long lasting. Your brows shape your face. The cleaner they are. the fresher you look. (Trust me, I've tried this out for all of us lol.) Anyway, since eyebrows are so pertinent you must be careful with whom you entrust them to. I recommend Newlook. All the threaders do excellent work and at a good pace. (Lexmi is maa gurrrl.) Come & get refreshed! Good Luck! Peace bye-bye. read more

I have been going to this place since 2016 and absolutely love this place the warm welcoming smile of one their worker Neelum, she does a remarkable job with my eyebrows and i wouldnt go anywhere else , she knows her job soo well. I am just hoping to see her soon as i havent been able to see her past few days .....and im hoping she comes back soon otherwise i might have to find another place . We are not being told if she is coming back or not.... which is a bit disappointing. read more

i've been going here for years and I've never been disappointed definitely worth five stars

I went today and they did such a great job sanitized the chairs and even took my temperature felt very safe ! Very professional loved it and will be going back again great job that they did !!!! read more

Went on for the first time on a recommendation from a friend, was looking for a new place to go anyway. Went in just after they opened so didn't have to wait. I didn't get her name but she asked how I wanted my brows. Went in just to get them cleaned up. Told her how I filled them on when I did my make up. Told her I just penciled in the arch where I wanted it everyday. Took her time doing her thing. I was a bit surprised when she was done. They were quite a bit thinner than in used to, but she put a good arch in. After doing my makeup I was pleasantly surprised at the results. Will definitely be going back. read more

Newlook Eyebrow Threading - No makeup - Threading Services Near Me - Redlands, California

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Here at the shop. Says open at 9. It's 9:57am. No sign, no one inside. Closed. Unprofessional. Lexmi is the best artist. Wanted to leave 5 stars for her. But unfortunately, this is a huge disappointment. Also very hot inside the establishment. No American tv or music. read more

Jesus the girls here are terrible! They somehow always make one eyebrow shorter than the other and one eyebrow will be nicer than the other. It's like she decided halfway to stop. Save yourself the trouble and hassle. Find some place else. read more

Love this place!! I had been looking for a good brow place for a while. Came across this one by accident. The ladies are always professional and love the movie/music in background. My daughter and I usually always go to Simi,Hashmita and Neelam! They are the best! read more

Glad I found this place.. the girl that did my eyebrows was very friendly and took her time... she pinched my skin a few times but for some reason that always happens to me no matter where I go... overall I recommend and I will be going back... read more

Newlook Eyebrow Threading - Threading Services Near Me - Redlands, California

Update: I came to give this place one more chance my dad needed his eyebrows done and we walk in no greet barley even wanted to help us. Someone else comes in and got a welcoming but we didn't, i was like ok whatever I asked them just clean them up and do not thin them. They said okay what did she do? Thin them and made them uneven, once I told her she got even more rude with me and even signed. She's lucky my dad the man he is tipped her bc I wouldn't have gave her shit. I'm done with this place it was better when it first opened. read more

I love this place for my eyebrows threading. Neelam is the best . Just let her know what you want and she will give you the desired look. I wish they had other services too like waxing , manicure and pedicure. read more

When I moved to California, I was so sad I had to leave my long time threader, who I loved. I went to a few places and was never too happy with the results. Ria really is as good as people say. She takes her time to do them well. And no little cuts left after she's done! I'm so glad I found her! read more

Very friendly and was in and out within minutes. I was nervous at 1st but it wasn't as bad as I thought it was going to be. I love mg brows. read more

Absolutely 0 stars - not just due to the fact that my eyebrows are completely different shapes and thinner than ever. But also due to the fact that Ramen (the younger technician) proceeded to tell me "It's just hair" and kept wagging her fingers right by my face when I brought it to her attention that both the shape and appearance were horrible. Avoid going to this place at all costs unless you like terrible customer service and terrible eyebrows to match. read more

I really like this place. I always get what I want as long as I communicate. I've made the mistake of just sitting on the chair and asking for a clean up and having to walk out of there with brows I did not want, lol. read more

I love coming to this location they always do a great job. My eyebrows come out even and they have really good technique which doesn't hurt much. They do close at 7 pm so try to get there early especially if you plan on getting different areas threaded. read more

Didn't know what to think at first, as you walk in it looks like they're either just opening or about to move. But don't let the lack of decor fool you, they did a great job on both my daughter and I. Can't beat $6.00 for eyebrow threading! The ladies are very nice and do great work. Definitely will return. Great job ladies! read more

WHERE DID RIA GO?! someone tell me please lol I was told she now works in rancho, but where?! My eyebrows need her. Help!

We have been coming here for about a year now and the ladies always take such great care of us. She even pretends to do my youngest eyebrows and brushes them. Very friendly and quickly in and out. read more

Absolutely love this place, I've been coming here to see Neelam since it opened, maybe 2-3 years now. I'm very particular about my eyebrows and who does them. They can get a bit bushy sometimes I recommend you come see her, she's the BEST read more

No no no. I'm really upset. I came here 2 weeks ago to get my eyebrows done. They lack customer service big time. They aren't welcoming at all. When I walked in they were more into the TV then anything else. I sit in the chair and she keeps looking up at the tv. My eyebrows were fairly thick. I walked out with super thin brows!!! I'm growing them out as we speak. I gave this place SOOO many chances. Never again. I'm going back to getting them waxed. I'm done with this place. read more

The lady spoke broken English and I'm not sure if she understood what I said when I told her I did not want thinner eyebrows. I just wanted them cleaned up around the edges. She went ahead and made my eyebrows much thinner and I was upset that she did not even listen to what I requested. I had them threaded for a wedding this weekend and I'm very unhappy with how they turned out. read more

Came in today as a new customer and I loved it! Very friendly lady. She checked my temperature and sanitized the chairs before and after. Will definitely come back! I love my brows! read more

This place is better than most. And great price! I used to drive to the inland center mall to get threaded but now i will always come here. They have made my eyebrows only a tiny bit uneven once or twice, but it wasn't noticeable. Most of the time they do them perfectly. If it is really busy in there (like friday night or something) they seem like they rush. I went in the morning today and was the only customer there and Maneesa (idk how to spell her name) was extremely gentle while threading my lip and eyebrows. Try to come when they are not busy if possible bc they will probably take their time instead of rushing. read more

So disappointed today , one of my eyebrows is thick and the other barely has any hair. She always does a good job (the mexican) but she obviously didn't do a good job today . she said I didn't have to pay but Im not like that . She usually asks how I want my eyebrows before I sit down but NOPE not today . She asked another lady to charge me she she set my money on the counter and not in my hand she didn't even count it back to me I guess she was upset that I didn't like my eyebrows today .. I've been a customer since day 1 this place opened . They lost a loyal customer. When you make a mistake its best to own up to it and apologize not get mad, if any body should have been upset it should be me because I look so silly rite now . on to find a better eye brow threader.. There's one by the DMV I'm going to check that one out in 3 weeks hopefully my eyebrow grows back fast read more

My first visit was quality work with the lady who helped me (her initials are RI). My 2nd visit, not so great... It's too stuffy in there, they need a fan or to turn on the a.c.! The lady who helped me this time didn't clean the chair from the previous pt, didn't use hand sanitizer when starting on me. I could smell the food she ate on her hands/breathe. She kind of pulled or cut my lashes as well when she was threading..this visit def makes me question going back!! I guess it's what you expect for $4.99 :/ read more

Fast service and she did exactly what I asked for plus they have stamp cards so after so many visits you get one free. The shop is clean and after every part of your eyebrow they get new thread. Definitely coming back and never going back to waxing. read more

I absolutely love this place and this is the only place I will go to. I always ask for the nice lady in the third chair. Sometimes I feel bad when I forget to bring cash for tip but they are so nice about it and they don't care. I get my eyebrows and my lip done and I barley feel anything. Ever since I switched to threading from waxing I've noticed a huge improvement in my skin. The prices are too good to be true and I love how I can get my face done without spending a lot of money. read more

As mentioned below in another review, I've tried a few eyebrow places in the Inland Empire, this is the best place I've come across so far. It's cheap ($6), the ladies are very meticulous, patient, and kind. It's not as fancy as some of the bigger name places around, but don't let the looks steer you away! They have some incense burning to spice up their ambience. They also have a frequent customer card--purchase 8 services, get the 9th free! read more

My first visit was a great experience, but I recently went back for a return visit and was turned away because I walked in a minute to 7pm. The woman inside said they were closed. I was surprised they wouldn't take me for a quick eyebrow thread when there was no one in there. They lost a customer when they could have gained a sale :( read more

I've been to several eyebrow threading places around the inland empire and none of them compare to this place. Ria did an AMAZING job on my eyebrows. She shaped them exactly how I wanted them and they are perfectly symmetrical. Best part is that she only charges $6!! What!! Nothing can beat that! read more

Honestly the worst place ever. I created a yelp account just to share my horrid experiences! I came a few weeks ago about half hour before they closed and I asked them if they were still open and they said yes. I then went to get my wallet from my car and as soon as I waked in they rudely told me to get out and that they were closed. AFTER they told they were still opened. Against my better judgment I returned today to get my eyebrows done. The lady was so rude and then proceeded to hurt me like I've never been hurt before. I asked for a light cleaning and she left my eyebrows so thin and straight I look angry!!! Which is quite honestly very fitting with how I feel righty now. Then when I gave her my card to pay she threw my card back at me! Threw it! I wish I could give this place 0 stars for horrid service in every sense of the word but sadly I cannot. Do yourselves a favor and never come here! read more

If I could give this place negative stars I would... the lady messed up my eyebrows so BAD!!! I get it your eye brows aren't suppose to be twins..... but at least damn sisters!!!! I have to completely different eyebrows.... 4.5 STARS.... yeah UH NO!!! If you have nice brows don't come here read more

Today I went to get my eyebrows cleaned up and a lady started to thread them then went on to cuting them and I told her to only do a little then she finished and she left my eyebrows with no hair and a lot of bald spots, so don't go to think store. read more

Best Eyebrow Threader Is "Kim" aka Kim Possible I Give That Girl Props!! And She's Only There On TUESDAYS!!!