Rental customers please be aware of the condition of equipment you need to rent from this business. I had rented from them previously and everything went fine because nothing broke down on me . The second time I rented a skid steer to move some dirt around on my property. When I rented this equipment the guy made a comment about how worn out the tracks were and they probably should had been changed by now due to the rips and holes (see photo) . I thought nothing of the comment because I felt I was dealing with a stand up Buisness at that time and frankly I was being dumb and trusting. We'll of coarse the track came off of this machine on my watch . While helping put the track back on I noticed many old tears in the tracks. After the mechanic and I put the track back on it needed to be tightened to hold it in place , as the mechanic did this using a power grease gun it forced a large rip due to being properly pressurized.this was loaded and promptly returned to the yard . This is where I was informed the charged would be on me since I broke the track, the truth is the track was weak to start and I believe the pressure was lowered to keep the old track turning without ripping in half at full pressure . This probably was overdue for new tracks years ago . What happens with this Buisness owner is this .... If you aren't very very knowledgeable about the equipment you rent and refuse to rent it based on lack of maintenance you as the customer will be charged for new set of tracks which I believe are upwards of 6k .plus labor to install them in their full service shop . Bottom line is there is no possible way this business can place blame on anyone for lack of maintenance on their equipment. We as customers have to be able to put some trust in these businesses in our own community . This looks really bad on newtec and I'm disappointed to say the least . Clearly the owner who was very very nasty to deal with isn't wanting to keep his assets in solid order using his checkbook rather he prefers customers to use theirs to pay for maintenance needs . I think I may have uncovered the little game being played on folks which explains the hostility received from the owner while trying to discuss the situation. I can only hope this helps someone out and not make my mistakes. read more

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