I had a haircut with Paolo which was fabulous. From beginning to end all was professional and am…read moreextremely pleased with the service and the cut.

I needed my hair cut and colored and was extremely pleased to walk in and meet the owner who…read moreassured me in good English that I would be taken care of. And I was! Highly recommend Sagar and Adriano of you are lucky enough to be in the lovely town of Lucca and want a totally professional and wonderful experience. And my hair looks great!

Barbara is wonderful. She knows how to cut hair! She was recommended by a friend at a Calle Verde…read morewinery/olive grove. Please load google translate as she does not speak English.

If you're staying in Montecatini and need a hair salon for a quick wash & blow like I did, this is…read morethe place. My hair is thick, wavy and hard for me to handle. So, I let the pros do it and it saves me so much time and looks much better. After 4 days in Italy, I needed it badly. Our tour bus pulled up to our hotel (which was across the street from Sandro & Stefano) and they were still open (close at 7:30pm). I quick ran over and Stefano was able to fit me in. In the middle of the blow dry, the entire area lost power due to a powerful storm. Oh no! Stefano said I could come back the next day to finish so I went back to the hotel with half my hair wet. As I sat in the lobby, the power came back on so I bolted over to the salon to finish the styling. When I returned to dinner at the hotel, everyone commented on how nice my hair looked and one person went to the salon the next day. Stefano was very nice and gracious.

Amazing boutique hotel with mineral baths and very good food…read more Hotel is 5 star. Rooms big and generous, clean and well appointed. The restaurant for breakfast is very good with a variety. Staff in restaurant are not very cordial but food good. Dinner was good but very salty. The lunches are expensive and good. This is far from the center of town but nice to unwind.

Sadly, we found this terme to be pretty run down, under staffed, and way too expensive. Entry on a…read moreMonday morning cost us €50 per person for access to a few pools, a sauna, Turkish steam room, and borrowed robe/towel/swim cap. It wasn't worth more than €20. Most of the pools were dirty... The outdoor pool had large pieces of plastic floating in it along with dirt and debris. One of the indoor pools had pieces of toilet paper/tissue floating in it (shudder), and there was a lingering bad smell, like a dirty diaper. The layout of the facility is bizarre. There were elements on two different sides of the sprawling hotel and to get to each, you had to traipse across the hotel property, up and down steps, in your robe and slippers, dripping wet. In case you couldn't tell, I'd give this spot a hard pass. I hope I save someone else the disappointment -- spend that €50 elsewhere!

I was sort of surprised based on the good reviews. I expected more from the restaurant and bar,…read moreexpect to pay astronomical prices for mediocre taste and experience. 18-22 euro a drink? Give me a break. Want anything in the room? 20+ euro for 1/3 bottle of wine. ALWAYS go off the resort for dinner and drinks, it's worth the walk. Over priced and under whelming. Staff was not nearly as helpful as all the other hotels we have had. They booked us a taxi to a train station that the taxi driver said has been inoperable for FIVE YEARS. I totally understand missing construction when it is new, but 5 years? Thankfully the taxi driver redirected us to a train station 20 minutes away. I probably wouldn't recommend this place. Worth visiting the Grotta, not worth the price of the hotel or the unhelpful staff

LOVED OUR STAY. The property is beautiful. The staff is very helpful. The beds were beyond…read morecomfortable. We literally couldn't get out of them. The restaurant is also very, very good! The food was delicious and service impeccable. Its only an hour drive to Florence and about an hour to Chianti. Honestly, you need to make this a priority on your next trip to Italy because you will NOT be disappointed. Also omg the Olive Oil they grow and produce is WOWZA!