Ordered online through just eat and told it would be up to 45mins, which is standard so fine. It got to 55mins so we rang up only to find out they had just started cooking our order, we queried how long it would be, they said another half hour, yet we were offered nothing as a way of apology. When we asked what they could do for us they said they could cancel the order! We were already hungry and new if we ordered elsewhere we'd still be waiting just as long so wanted to continue waiting for them, after a lengthy discussion of how they could amend their delay they offered free delivery and a bottle of coke, but before we could even agree on that they refused our order and refused to give any reason why, they hung up on us twice and wouldn't allow us to speak to the manager (we weren't being rude so didn't deserve such awful customer service) Absolutely appalling, advise anyone who is hungry and actually wants to eat to avoid this place. read more