This is a review on ER experience today. My husband felt unwell. This hospital is so calm and does…read morenot add additional stress to their patients. It is quiet and serene. Nurses have bedside matter. Doctors are very informative. We are not left in the dark. I trust they will take good care of my husband. So far they are very attentive. I recommend coming in the morning or very early in morning. It is more stress free. If you have a smartphone, you can do registration on your smartphone or tablet. It helps keep patients from getting disturbed especially if they are unwell. I completed it for him so he can get focused on just getting care for. It is not fancy hospital but a great one for less stress.

I am currently admitted at Allenmore Hospital for a sickle cell vaso-occlusive crisis, and this has…read morebeen one of the most distressing and concerning care experiences I have had. Throughout my admission, my pain has not been adequately controlled, yet providers have repeatedly deferred to a rigid interpretation of my care plan rather than responding to my actual condition. I was explicitly told that a PCA (patient-controlled analgesia) could not be initiated because it was not written into my care plan--even though PCA has been a standard and effective part of my care in past hospitalizations when IV dosing alone was insufficient. When I expressed that my pain was worsening, I was told to "wait an hour" for the next dose despite increasing pain levels. In addition to unmanaged pain, I experienced severe opioid-induced itching. Despite clearly communicating that oral Benadryl does not work for me and that IV Benadryl has consistently been the only effective option in past admissions, I was denied IV Benadryl. Instead, I was given oral medication that did not relieve my symptoms, leaving me in significant discomfort. What is especially concerning is the language documented in my medical record. A provider note from Dr. John Vu stated that I "appear slightly high" in response to my request for IV Benadryl, and a urine drug screen was ordered. This type of subjective and stigmatizing language is not only inaccurate, but it directly impacts care decisions. Instead of my symptoms and history being taken seriously, assumptions were made that affected my treatment. There were also serious issues with procedural care. My apheresis port was accessed by vascular access staff despite me providing a detailed instruction card (including a reference link). The instructions were not followed, and the port was accessed as if it were a standard power port. This resulted in significant bleeding, pain, and ongoing soreness and irritation at the site. When I raised concerns, I was told the instructions were "hard to read," which is not an acceptable justification for deviating from proper protocol--especially for a specialized port. Additionally, I was initially told in the Emergency Department that no staff were available who could access my port, only to later be informed on the inpatient unit that trained staff were available. This inconsistency delayed care and raises concerns about communication and staff preparedness. Outside of the hospital, I also experienced issues with my medication management. My original oxycodone prescription was removed and replaced with a different dosage without clear communication, resulting in delays and an unexpected copay. This added unnecessary stress during an already difficult time. Overall, this experience reflects a pattern of: - Dismissal of patient-reported symptoms - Rigid adherence to care plans without reassessment - Use of stigmatizing and subjective language in documentation - Lack of adherence to proper procedural protocols - Poor communication regarding both inpatient and outpatient care As a patient with sickle cell disease, I should not have to fight to have my pain believed or my symptoms treated appropriately. This experience has significantly impacted my trust in the care I am receiving. I hope this review leads to meaningful changes in how sickle cell patients are treated, particularly around pain management, documentation practices, and adherence to established protocols.

Established care with Dr. Kelby Hempel, pulmonologist. Both my husband and I were extremely…read moreimpressed with him! The office lobby was decorated nicely for Christmas. I am fully confidant that my pulmonary needs will be managed fully by Dr. Kempel and we both highly recommend him.

What an emergency amazing hospital you have top of care quality. The office experience…read moreprofessionals are top notch. They care quality is amazing being an emergency medical center and the type of car you receive is the best to the best centrally located in Tacoma in the hilltop area, but this is a great trauma hospital. I would feel very confident having surgeries here breathing a child or even having a day surgery

I go to the Seamar Dental Clinic in the Hilltop neighborhood of Tacoma. I'm not sure I'm reviewing…read morethe correct location. Anyway, the one I go to is across the street from a Safeway and a block away from Le Donut. Make of that what you will. My wife and I moved to Tacoma from the Atlanta, GA suburbs. I had lived in Seattle for eleven years (1990-November 2001), so I know my way around low-income/no income medical and dental clinics. I used to have a fantastic doctor who worked at Pike Market Medical Clinic in Seattle. Anyway, the low-income clinics in the Atlanta, GA area are a colossal joke. And not a funny joke. We were told that it would be six YEARS before we could have teeth removed, cavities filled, teeth pulled, etc. There were other reasons we hated living in Atlanta, but our health concerns were the main thing that pushed us to pack up and get the hell out of the South! In July, when we arrived in Tacoma, I made an appointment for my wife to be seen at Seamar Dental Clinic. She filled out a ton of paperwork, submitted her Medicaid information and waited about fifteen minutes to be called back to see a dentist. Thirty minutes after that, she comes out to the waiting room with gauze sticking out of her mouth--they pulled TWO teeth without going through a lot of foolishness! I couldn't believe it! We had waited YEARS just to see a dentist in Georgia and here she is, having had two teeth pulled. I was pleasantly shocked. My jaw nearly hit the floor when she was told she owed nothing for the extractions! Zero. Zilch. No dinero. Nada. FREE. Gratis! Okay, okay, you get the picture. I wasn't going to have my teeth looked at here because I have Humana Medicare and thought my coverage would pay for extractions. WRONG! Humana Medicare sucks. So, I broke down and made an appointment. Last Friday I had a broken tooth extracted and it was fairly painless (a lot of pressure on my jaw but I was numbed up realllllllllllly well!). The dentist, Jeffrey Kim was so nice! He and the dental assistant had me cracking up (although I had to smother a lot of laughing because they were pulling my tooth, after all! Ha!) and put me at ease the minute I sat down in the chair. Yes, I will have to pay for my extraction but I paid $20 for that day and the dental staff assured me that if I could only pay $5 every month, that would be perfectly fine. Neither my wife nor I have jobs--we're both on disability. At no time have we ever felt "looked down on" or treated badly because of the state of our teeth (horrible, but what can you expect when we have no money for dentists!) or our finances. That wasn't the case in Atlanta, GA. My wife and I are both from the East Coast originally and have lots of family out there, still. WE miss them but the social services out here in the Pacific Northwest are too amazing and it's just so beautiful out here that we may never go back. I'm sorry to hear that some people had bad experiences at Seamar. Could it have to do with the location? Maybe not all clinics in Seattle and Tacoma are alike? Please, try again. The place where we go is amazing. I'm not looking forward to losing most of my teeth but if they have to go, I can't think of a better, more affordable, caring place than Seamar Dental Clinic on 11th Street.

I went here for many years and treatment was adequate. I finally got a doctor that stayed, but he…read morewas sometimes off on patteeenity leave. when I was in the hospital and then Nursing Home for a year and a half I didn't hear from these people at all and now I have a different provider.

I've been with K.P for many decades!! Yes they're people with different experiences but mine ,,, in…read more2009 Dr. Bach saved my life ! I flatline ×2 . I started with them when I was 34 and now I'm 72 and moved to a a different state and still with K.P. Thank you for all the wonderful work you guys do because I know y'all are not as appreciated as you should be. Facilities have clean restrooms* nice friendly knowledgeable caring staff* especially the M.Ds . Once you're a member most of your work is done in their facilities and you get to pick And choose your own doctor, and even specialist are on site.

Reopen neurology in Tacoma! You shut it down and many, many patients are left without care, unless…read morewe want to travel to Seattle, Bellevue or Everett! Even if we get a referral to a local Tacoma clinic, they are overwhelmed and cannot take new patients. You've left your patients in the lurch. There is only 1 star because I cannot leave a ZERO

A recent member of Kaiser, like they like to encourage, their services including their pharmacy, to…read morebe in house. Walking into this location, the pharmacy is to the right of the entrance & take a number when arriving. I went in before work in the morning so I only waited about 5 minutes to be called up then was told they hadn't opened the cartons with medicines to be processed and received yet. When I told them the order was placed Thursday & I came in on a Monday, I only needed to wait another 5-10 minutes for my name to be called up again and they gave me my Rx & I was on my way. Rhona was really sweet and since my need for the visit was random thing, they reviewed the instructions and also were in agreement with me that a consult with the providers team would make sense!

Today was one of the most positive doctor visits I've had in a while. From the beginning everything…read morewas easy and stress-free. Check in was simple at the kiosk, I easily found my way to pod A, I was called back quickly, and the nurse was very nice. She even walked me to the x-ray / lab area when I was finished. I saw Dr. Carper and she was great! She listened to everything I said, was very knowledgeable, kind, and thorough.

I found myself at urgent care for an L&I claim, and honestly, it was a much better experience than…read moreI expected. Everyone was kind, patient, and clearly familiar with all the extra paperwork that comes with L&I--which made the process feel a lot less overwhelming. A special thank you to Teresa and Dr. Singh, who took great care of me during my visit. They kept me informed every step of the way and made sure I felt comfortable and understood. The clinic itself was clean, organized, and calm--always a plus when you're not having the best day. Overall, I felt genuinely cared for and supported. I'd definitely return if needed (though hopefully not too soon!).

The creamy hot chocolate at the vending machine area is so good. It was $1.75, and they take…read moretap-to-pay, too!

Your pharmacy operation is EXTREMELY frustrating! I'm trying to fill a prescription using the "Get…read morein line" option. Only one option for a pharmacy is highlighted and no way to change to the pharmacy I want to select. The screen times out with an error message. I need pen needles for my insulin pen. Please help.

This Clinic is a rip off and for four injections and a visit for two of us cost over $1700!!! if…read moreyou have to watch your pennies, do not come here and try other avenues like the health department or your provider recommendation.

From the owner: Passport Health is the leading provider of international travel medicine in North America. For more…read morethan 25 years, Passport Health travel clinics have helped keep countless global travelers safe from infectious diseases. We keep yellow fever vaccine, the typhoid vaccine and other preventative medications and immunizations in stock at our Tacoma clinic so you won't have to wait. And our convenient location at 52nd Street and Tacoma Mall Boulevard along with others around the Area mean you can find an appointment that fits your tight schedule. Give us a call today at (253) 676-9494 or schedule on our website anytime through the link in this listing.

I was on hold for 30 minutes only to be told they never received my referral. My insurance company…read moresent them referral twice more only to be told same thing again and again. Minimum hold time 30 minutes each time. They actually told me to take time out of my busy day and drive 45 minutes 1way to hand deliver my referral. I finally got my insurance company to give me a referral to another provider. I don't even want to imagine the B,S. I would have gone through if I ever did walk in their office.

The receptionists and other staff are very polite and professional on the phone. They have a large…read morewaiting room with one TV, moderate volume. Multiple forms to fill out when you arrive, including eye history, family history, an a consent about driving with your eyes dilated. There was an older couple next to me who were complaining that they couldn't read the forms (which may explain why you are seeing an eye doctor....) It was not the doctor who did my glasses prescription, glaucoma and other exams. The doctor was very nice and checked my eyes for any major concerns or astigmatism once they were dilated, which required a 20 minute wait in the waiting room. Now, they did mess up my prescription by missing the fact that I wear progressive lenses. It took a little convincing to get them to see me again in person to recheck the new prescription before I got my glasses, but I was so happy I did. I felt much more comfortable with the second time around prescription. Parking was a little tricky only because it's a weird layout of spots in the structure. They validate parking so it's free.