So this is review is late and for that I do apologize. With that being said, my wife and I were…read morefirst time homebuyers March of 2021. We utilized the services of Team Sierra Fong and Shallon Santiago with Sequoia Reality shortly after the new year of 2021. We had been renters our entire lives and never considered purchasing a home until our landlord of two and a half years notified us of her intent to sell her home. With the market being as competitive as it is, both for home buying and renting, we decided to look for at our options for owning. Renting a home and constantly having feeling of uncertainty that our lives could uprooted by a owner wanting/needing to sell is one we hope to never experience again. To our rescue came Sierra and Shallon. With their experience, expertise, and knowledge, they held our hands throughout the entire experience of home buying. After expressing our desire to purchase and the shortened timeline with which we had to work with, they quickly got to work. First they connected us with a lending agent, American Pacific Mortgage. They were able to waive the loan contingency and waive appraisal contingencies, making our submitted offers more attractive to the sellers. Their team was able to allow us to close on our home in 24 days!!! Second, Shallon and Sierra was able to hit the ground running showing us, on average, three homes a week for two months. After being outbid on multiple listings, they found us a home which fit our needs. Three bedrooms, large backyard for our two children and dog, updated kitchen and bathroom. Most importantly in the same neighborhood in which we rented previously! We couldn't be happier with how everything turned out and we owe it to Sierra and Shallon for making our dreams come true.

When I first called Melanie Leung and spoke to her, I found her to be very pleasant and nice. She…read moretalked about herself and her accomplishments and how she is familiar with the housing market in San Francisco. She asked me for the rent roll and appraisal which I sent to her. She told me that she would do an assessment, but I never heard back from her. I left a message and texted and nothing. My experience is very different from others. I just found Melanie to be unresponsive and unreliable.

There are great real estate agents, and then there are those rare individuals who fundamentally…read morechange what is possible for their clients. Janice Lee is one of those people. I genuinely believe that without her, we would still be searching for a home in San Francisco. When we decided to move to San Francisco, we were entering one of the country's most complex and competitive housing markets with very little knowledge of the neighborhoods, pricing strategies, or unique buying practices. We also needed to move quickly. After contacting several realtors, Janice immediately distinguished herself. She called us almost instantly and spent 40 minutes patiently explaining the market, answering our questions, and helping us understand our options. Before we had even met her, she had already demonstrated a level of expertise, generosity, and genuine care that we hadn't experienced elsewhere. What followed was nothing short of exceptional. Janice possesses an extraordinary combination of deep San Francisco real estate expertise, strategic judgment, relentless dedication, and genuine personal investment in her clients. When we traveled to San Francisco, she personally picked us up and spent extensive time showing us homes, explaining neighborhoods, and helping us understand what our budget could realistically afford. She listened intently, quickly understood our priorities and lifestyle, and developed an almost instinctive sense of which homes would be right for us. She didn't waste our time showing us houses that merely checked boxes. She helped us identify places where we could truly envision building a life. What sets Janice apart most is that she approaches buying a home with the same care and discernment you would want from someone making the decision for themselves. She wasn't focused on simply finding us a house or closing a transaction. She was determined to help us find a home we would love, feel proud to own, and know represented a sound financial decision. Her honesty was invaluable. She told us when a property was worth pursuing, when it wasn't, and why. Her extensive experience with renovations and remodeling allowed her to see beyond appearances, identify potential concerns and opportunities, and help us evaluate a home's true value. She respected our budget, never pressured us to compromise, and consistently prioritized our long-term interests over the immediate sale. We never questioned whose side she was on. Her responsiveness and attention to detail were equally remarkable. Janice was consistently several steps ahead, often having disclosures and property information ready before we even requested them. When we couldn't tour a home in person, she arranged video walkthroughs. When we needed financing guidance, she connected us with an exceptional mortgage lender. Her support team was wonderful, but Janice herself remained extraordinarily accessible and personally involved throughout the entire process. No matter when we reached out, she was almost always immediately available. She anticipated what we needed before we knew to ask. In a market like San Francisco, where timing, preparation, and sound judgment can determine whether you secure the right home, Janice's expertise is an extraordinary advantage. She didn't simply guide us through the process; she educated us, empowered us, and positioned us to make a strong, competitive offer with confidence. We never felt like we were navigating the market alone. Equally remarkable is the way Janice treats people. Regardless of budget, she makes you feel as though you are her most important client. Her patience, integrity, warmth, and unwavering commitment are rare. And unlike agents whose involvement ends at closing, Janice continues to be an invaluable resource, connecting us with trusted professionals for home improvements, repairs, and everything that comes with settling into a new home. The true measure of an exceptional realtor isn't simply whether they can help you buy a house. It's whether they help you make one of the most important decisions of your life with absolute confidence that your interests came first. Janice does exactly that. Looking back, I cannot imagine having gone through this experience with anyone else. Without Janice, I sincerely believe we'd still be searching, uncertain about our options and potentially compromising on what mattered most. Instead, we found a home we genuinely love, are proud to own, and feel confident was the right purchase for us. That difference is immeasurable. If you're searching for a San Francisco realtor or buyer's agent, Janice Lee is the person you want representing you. Her knowledge, integrity, judgment, and dedication set a standard that few professionals could match. She doesn't simply help people find homes. She helps them make decisions they'll feel good about for years to come. We are profoundly grateful to Janice, and recommending her is the easiest recommendation we could ever make.

Janice is not just a realtor, she's a great strategist! She helped us buy our new home and sell our…read moreprevious one, and we couldn't be happier with the prices we got on both. Her knowledge, smart strategies, and dedication made the entire process so much easier. She truly looked out for our best interests. We highly recommend Janice to anyone looking to buy or sell a home!

Kevin Ho was amazing in helping us buy our first home! We were competing against multiple offers,…read moreand the tenant-occupied property added extra challenges. When unexpected issues came up, Kevin communicated with everyone involved, and found solutions that kept the deal moving forward. He was always responsive, patient, and made us feel that our best interests came first. His market knowledge and negotiation skills were invaluable in getting our offer accepted. We're incredibly grateful for Kevin's help and couldn't recommend him more!

This real estate agent talks a big game, but in my limited experience, he is just like the rest…read more Mostly oriented around money and not willing to take on harder situations!! Run of the mill real estate agent, in a very hot market, in my personal opinion.

From search to closing in under two months…read more.. My wife and I are so grateful to have had Austin and his team help us navigate the buying process from start to finish. At the outset, Austin took time and care to understand our priorities in choosing a home. He would routinely update us with fresh listings to help us better understand the market and refine our preferences. As our search narrowed, he connected us with high-quality references to help us get financed and ready to purchase. Throughout the offer process, Austin and his team were responsive and professional...absolutely crucial to navigating a competitive market! Even after closing and final walkthroughs, Austin went above and beyond to make sure we had everything we needed to get settled into our new house. We are so happy with our new home and have Austin and his awesome team to thank. If you're looking for home, Austin has our trust and highest recommendation!

My husband called him "the only realtor that hasn't pissed me off." No, it doesn't sound like much,…read morebut it's high praise coming from the grumpy man. This is how we would describe Austin: Straight shooter, really puts your needs first, great follow up and follow through. We met him when he hosted a house for us to see and we could tell immediately that he was a trustworthy person. Just like everyone else in the bay area, we know more than our fair share of realtors. Austin is the only one we saw honesty and integrity through immediately. It was a pleasure buying a house with him and building a friendship.

This review is long overdue for Partner Equity and Ken Hui's going-above-and-beyond work for…read morehelping me with multiple refinances. Ken initially helped back back in 2012 in purchasing my home and then again in 2013 for my first refinance, but since then he has helped me with two additional refinances and helped me save a lot of money on mortgage payments. Going-above-and-beyond and going-the-extra-mile is and understatement when it comes to the amount of work Ken has put in for my refi's. He was up early and stayed up late working on my refis and was always VERY responsive and open with communication. He would clearly explain anything I did not fully understand. Ken exemplifies professionalism at the highest level. Whenever I was working with Ken I knew I was in good hands and that everything would be worked out in a timely matter. Anyone looking for a mortgage loan or a refi they should definitely go with Ken and the fine folks at Partner Equity! You will be treated as if you're family, but at the same time with the upmost respect, care, and professionalism! Thank you, Ken & Partner Equity!

I highly recommend Partner Equity for your mortgage loan needs. I have used their service twice so…read morefar (original mortgage and refinance), and Ken goes above and beyond. He was very responsive to all my questions and was able to get the best rate for us.

Reena is fantastic with real estate and loans!! We used her to sell our condo in Emeryville and…read moreloved her work so much that she was the first and only person we contacted when we were going to purchase a home in the San Francisco area. She was amazing through the entire process of selling the condo; it literally flew off the market! Since we had such a joyful experience with the selling side we asked Reena if she would represent us on the buying side. When we found our perfect house she got us a loan with a great interest rate. We were so happy and surprised by that because my partner didn't have the best credit and we were worried that the banks would deny our loan request. She really delivered for us and we purchased our dream home.   Reena is way more than just an agent looking for a commission she will be honest with you, give you all the information, and most importantly look at tons of houses with you until you find the one you love, and has a smile the entire time. She goes above and beyond and delivers on her all commitments. I would highly recommend Reena to anyone buying, selling, or even just getting a loan in the bay area. She is now the only agent I will ever contact.

I couldn't be more please with the work that Reena has done for me and my family. Coming…read moreinternationally and looking to buy a house was made so much easier with the expertise and organization of Reena. Reena was very accommodating and walked us through all the paper work and financing options which were clear and simple, not filled with completed banking/real estate words that I wouldn't understand being international. I was hesitent to start the house search during the pandemic but I was surprised how fast and efficient the whole process was. I am beyond happy with Reena and am sure anyone will have the same level of care and expertise I had.

over the past 20 years, i've found pacifisia extremely responsive. there is one person there…read more(ellen) who is a star there. i have to think that people like ellen are often underappreciated--they have to balance the needs of property owners with tenants and do so, sometimes extremely quickly and amongst the myriad of san francisco laws. in matters such as these, experience, a strong network of handymen/maintenance people, tenure, all coupled with a caring heart--that's what can make a huge difference. over the last 20 years, i have dozens of stories of how pacifisia had improved things or kept up with the times. they've instituted online payment processing (even renters can pay by credit card now), found contractors to replace roofs, replaced garage openers (when someone broke in and stole a garage remote from a car), and just communicated proactively about when/where things were happening in the building.

Red flags. Red flags. Red flags…read more Worked with both Cody and Wu Mona directly. Bait and switched on the price. Talked to my partner and I separately and told us different things. Refused to address our concerns in writing in spite of reassuring us on the phone. Do yourself a favor and just don't bother.

I'm writing this review on behalf of my godfather who sold his home in Richmond district, San…read moreFrancisco. As we all know the San Francisco market is extremely competitive for buyers and there was no doubt Ashley was able to help my godfather navigate the home sale process as she communicated effectively and used her negotiation skills to get him the best offer. She came as the neighborhood specialist and knew her stuff. He received multiple offers, way, way above list price and he couldn't be happier. I believe there were hiccups in the escrow process however, Ashley was great in setting expectations for all parties involved and gave my godfather reassurance. We highly recommend Ashley as she definitely was pivotal in getting the results my godfather expected.

Ashley Song was recommended to me by a friend who had used her as a real estate agent. We had a…read morecouple of real estate agents in mind, but ultimately ended up choosing Ashley to help us purchase our first home. She was professional and knowledgeable about the real estate market. During our search she was reliable and quick to respond to our inquiries, which was crucial during the home buying process. We will definitely be contacting her in all of our future real estate needs.

I highly recommend Samantha to anyone looking to buy or sell a home in San Francisco! She helped my…read moredad with selling his house in the Portola neighborhood of San Francisco, and we honestly couldn't have asked for a better agent to guide us through the process. From the very beginning, Samantha made us feel comfortable and confident that we were in good hands. She is incredibly knowledgeable, experienced, and genuinely cares about the people she works with. She was always patient, communicative, and willing to take the time to answer any questions we had, no matter how big or small. She also speaks multiple languages, including Cantonese, which was especially helpful for my dad and made the entire experience that much more personal. One thing we really appreciated was how much effort Samantha put into making sure the house looked its absolute best. From professional photography and video shoots to staging and a dedicated property website, she went above and beyond to showcase the home and attract potential buyers. You can really tell she takes pride in her work and wants the best for her clients. On top of everything, Samantha is an amazing negotiator! Her experience, understanding of the market, and strong negotiation skills helped us sell the house for $200,000 above our asking price! We couldn't have been happier with the outcome, and it was reassuring knowing we had someone who was truly looking out for our family's best interests every step of the way. Samantha made this entire process extremely easy and stress free. We're incredibly grateful for her hard work, patience, and dedication. If you're looking for a trustworthy and experienced real estate agent in San Francisco, we can't recommend Samantha enough!

We had a wonderful experience working with Samantha Huang to sell our family's home in the…read moreCrocker-Amazon neighborhood of San Francisco! Selling a home that our parents had lived in for over 20 years was a major milestone for our family, and Samantha helped make the entire process as smooth and stress-free as possible. From preparing the house for sale to navigating offers and closing, she was professional, knowledgeable, responsive, and incredibly helpful every step of the way. What we appreciated most was her clear communication, attention to detail, and willingness to go above and beyond to guide our family through the selling process. She was always available to answer questions, explain our options, and make sure we felt informed and comfortable with each decision. One thing she did exceptionally well was communicating both in English for me and Cantonese for my parents! Also, she went above and beyond in negotiating the sale price in a timely manner! We're grateful for Samantha's hard work and dedication in helping our parents successfully sell their San Francisco home. We highly recommend Samantha to anyone looking for a trustworthy, experienced, and dedicated real estate agent in San Francisco!