Upgrading to 4-stars since I still haven't had actual service. My initial 1-star was based on a…read morelack of response to a service request. Here's the update: Service manager Jase reached out to apologize for the failed communication. He said there's been a few changes and they have addressed and are continuing to address the service communications. I understand these things happen with employees and sometimes management might not be aware, so kudos to NIRVC Las Vegas to being open about the disconnect and their desire to improve. I feel much better. I'd love to upgrade to 5-stars on my next update when I have an opportunity to use the actual services for maintenance and repair.

I would like to acknowledge two exemplary NIRVC employees: Sarah West and Austerberto Torres…read more Sarah was very proactive in addressing a recall issue and another service requirement for my vehicle. Prior to her involvement, I was not receiving any communications from the assigned service advisor. Sarah was able to get things back in track, communicating with me to get the work scheduled and completed. She also followed up to my inquiries in a timely fashion and reached out to ensure I was satisfied with the end product. Truly grateful for her involvement, outstanding customer service and professionalism. Cannot wait to work with her again! Austerberto is the "gold standard" as it relates to customer service. Austerberto helped me with an issue with my vehicle as my battery was unexpectedly discharging for reasons unknown. He immediately identified the issue and recommended a solution. Please keep in mind, he works in Valet Services (the Manager), and is not a Service Advisor. However, in speaking with others, these type of actions are common as he always goes above and beyond to help customers. Austerberto naturally exudes positivity and professionalism, creating an atmosphere of comfort and trust for NIRVC clientele. He is a "shining star and leader" at NIRVC who appears to manages his area of responsibility very well and truly has the "pulse of the customer."

Cindee and Jasmina are amazing they helped me every step of the way. The camper van is awesome. I…read morehighly would recommend purchasing or renting at Blacksford.

My first RV experience and certainly won't be my last! Both pickup and drop off was excellent, we…read morehad such a comprehensive demonstration and my apprehension about driving such a large vehicle were immediately put at ease. The RV had everything we needed for a comfortable stay without us needing to worry about packing extras into our cases with us coming from the UK. Highly recommend Zion, Page, Horseshoe bend and Grand Canyon in a loop from Vegas, it was the highlight of our Golden Triangle trip. Thank you so much Blacksford!

As always, the team at JWRV went above and beyond. I had it on the lot and the batteries decided to…read moredie for no reason. It was just before noon on the weekend so service was getting ready to close. Victor came out with a jump box and got my house batteries and chassis battery powered up. Then it wouldn't crank. Tried everything and nothing. So I scheduled a mobile mechanic and he couldnt be there until Monday. So after several hours of tracing, testing and looking up a solution on every forum I could find, I asked a salesman (Brandon) if he might know anything. Without hesitation he came out, looked at the problem, found a website with a fuse diagram and found the problem- a $6.99 fuse!!! Once again the staff stepped up and saved me hundreds of dollars from not having a mobile mechanic come out. Brandon took his time and within 30 minutes the problem was solved and it fired right up! He even said afterwards "hey that was fun!" Again, this is my 2nd RV I've purchased from JWRV and if I ever outgrow this one theres only one place I'll buy my next one! The staff is unbeatable! Thanks Brandon! Patrick OConnor

EXTREMELY happy with my PURCHASE!!!!!!!! They were helpful and polite . They didn't push me…read morenor try to rush me. I'd recommend Johnnie WALKER!!!!

Excellent please to shop for your trailer and more…read more Personal have high standard of customer service and very helpful. Highly recommended.

I would like to say that even though Trailer Depot didn't perform any work for me they were very…read morehelpful and understood why I had the work done elsewhere. They did a lot of research for me and made recommendations for the work I needed, thank you TD.

Since my wife and I started looking for a company to build out our van we have been more than happy…read morewith Bemyvan. Their website has a build function that is easy to use and straightforward. We had a phone meeting with Don and he explained the process from there. Our van is a 2018 Mercedes sprinter passenger van. They asked for some pictures of the van and some other questions so they could decide if the build was doable. I appreciate the fact that they would discussing our van and our wishes to make sure that they could deliver what we want. After we learned that they could/would build our van out they did some 3D renderings of the what our vans finished build would look like. We were very pleased that they could do all the little changes that we want. Bemyvan uses cnc machinery for precision cuts. Taking out the human element in this case is a good thing. They also do hand cuts for one off productions. I like the fact that they bench test their plumbing fixtures before the install as well. You can tour the facility and look at current van builds as well. This made my wife and I feel better. It was a little nerve racking to drop off our van out of state along with a big check. Bemyvan has not cut any corners on our van build and I appreciate that. I would definitely recommend them for your van build and I can't wait for ours to be done.

From the owner: We design & build off-grid vehicles with the comfort and the aesthetic of a real home, for you to…read morelive and experience the outdoors with. Travel wherever the road takes you, enjoy your favorite outdoor activities, live and even work remotely from your van. Explore our models and find the one that fits your lifestyle.

Lady at parts counter was fantastic at helping locate an obsolete part for my furnace. I was…read morepassing through town and couldn't wait for shipping on a Friday night. She located the part at a competitor in Vegas and set me up with the address and phone number. Truly a caring person. They just won a new customer.

What could you possibly improve well get rid of all lying ass holes big mouth talking shit heads…read morethat don't know what the heck they are talking about smoke blowing blow hards next time hell there will be no next time and all who ask I'll show them why not to go to BCRv

I had a great experience at Johnny Walker because of Luke he got me the best possible deal that he…read morecould!

We had known for years that we wanted to buy our next camper from Johnnie Walker after hearing so…read moremany amazing experiences from others--and they absolutely lived up to the hype! Ashley in sales went above and beyond, keeping us in mind and sending countless options until we found the perfect trailer that checked every single box. On the day of purchase, Joe made the entire process seamless! The whole Johnnie Walker team was incredibly helpful, friendly, and accommodating from start to finish. Levy gave us a thorough, hands-on walkthrough of everything, which made us feel completely confident and ready to go. We even had the opportunity to stay overnight on-site in our camper, which was such a great experience! We've since taken our first camping trip and loved every single minute in our new travel trailer. We couldn't be happier!

We've now rented from Road Bear twice for trips around 2-3 weeks long. Their rigs are in excellent…read morecondition and on the occasions where we did have an issue (there's always going to be some issue with an RV when you drive it for a few weeks), their customer service line and related support was great. We definitely plan to rent from them again!

Rented a RV 21 months ago B-WAC-2253177. The trip an RV was a disaster, but I never wrote a review…read moreabout it because Road Bear was going to do the right thing and give us a redo trip. Just called today to set up our trip and how lucky for me they "updated" there system and any old reservation from 2023 and back are no longer in the system. The trip started fine until we reached the RV park at 12am. No water hoses, sewage lines or TV cable for full hook ups, NOTHING. Next the slide pop out had trouble opening. Next the fridge stopped working and a strong smell of ammonia was coming from it, next the CO2 alarm started going off and never shut off. The alarm was so loud (and rightfully) so the RV park made us leave. We then had to rent a hotel for the duration of our trip. The 1800 roadside service number I called had me on hold for over a hour with finally no one to service us. This all sounds like the worst experience right? Yes, but I was told my account would be noted and a redo trip was appropriate. I didn't want my money back. I wanted exactly what they said they would do. Family trips are not easy and not something we can do every year, but 21 months later and a baby later we decided to have another go at RV'ing. I've rented before from Road Bear and every time we had a issue they solved it, but now with "The new system" I'm screwed? So when you rent from them babysit and double check their work, make sure everything is working and all equipment is ready and if you have any issues just know they will fight you now tooth and nail on their screw up thanks to the "new system". I was told by someone I was clearly bothering that an upper management person would reach out to tell me in a higher paid voice I'm SOL.

Top notch service, great products…read more I bought a Taxa Mantis from these guys a year ago, super easy transaction (even from out of state) and INCREDIBLE continuing support. I've spoken w/ Loren more than once since then and he's always been nothing but knowledgeable and helpful. Taxa didn't make a manual or wiring diagram (they ended up getting bought and disappeared) and XGrid has definitely filled the role of continuing support - Glen hopped on the phone with me today to answer some questions about rewiring some solar inside. If you're buying a trailer, this is the place to do it.

Really neat staff and owner! So helpful! We drove 2 hours to visit this store and check out off…read moregrid options. They spent 2 hours with us walking through different options. Lauren was helpful! So glad we took the drive. Very informative!