1. Nelson Home Repair

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Nelson Home Repair

5.0 (1 review)
Closed • 7:00 am - 4:00 pm

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Response time

3 hours

Response rate

100%

Services - Nelson Home Repair

Cabinet repair

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3 years ago

The response time was awesome. The job we had in mind was affordable and Russ is very professional.

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Rock & Tait - Beautiful stamped concrete patio with pergola

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Never in my life have I dealt with an owner/manager of a company who bashed other businesses and…read morecontractors as bad as this one did. He was ABSOLUTELY appalling. He told me the contractor I hired (not them) would not do my job correctly, was just a storm chaser, would not be around after the work was done, etc. etc. I actually offered four times to pay for his employees time and work, if that was what he was after. He was nothing short of an arrogant bully. I was working with his employee who came to my house numerous times to get me quotes. He did a FANTASTIC job, he put in a lot of time and effort, and I repeatedly changed "what I wanted done" to try to come within our budget to work with him, but the prices were still too high. I was going to send a thank you card to Josh with a gift card for his hard work. After being on the phone with his boss, never a good word will come out of my mouth about this company and I will spread the word near and far. I could go on and on, I won't. Need any more info feel free to call me at 715-925-1165 5/17 I would like to add that the next day I did receive a written apology. He was having a bad day. I did except the apology.

As part of the Altoona Hail storm in 2025, my home took some damage to the roof, one side of my…read morehouse, the face of the wall with the garage door, and the garage door itself. I got an initial estimate for work from them for $32K. That seemed steep, but since State Farm was footing all but $4K (my deductible), I moved forward with Rock & Tait. My wife had them fix something on her farm 15 years earlier and he was happy with their service. How times change. Over the course of the repairs the price kept climbing. (I have no real idea why.) But I worked with Rock and Tait and State Farm to get the gap covered. I turned over all the insurance checks to them and thought we had negotiated everything in good faith. The final tally, I believed was $38K. Yesterday they surprised me with an email with a bill attached stating I owed them another $11K. The siding portion of the bill went from $7K on the estimate to suddenly being $15.5K. That was for one side of my home, and the face of my garage (not a big area). The work took 4 hours and yet for some reason the bill went up 125% overnight without an explanation. The amount to the gutter replacement went up 35% without additional explanation. The cost of the garage door went up 25% without explanation. The roof, which was estimated at $15K went up to $22K. That is almost a 50% increase. I don't know why. Now they want $11K more when it sounds to me like I should be getting some money back for work that took 9 months to get complete. I would love to hear from other people in Altoona, WI who went with them for repairs in 2025-2026. It seems like most that I know of have a story like this. Gouging people at a time when they need help is simply disgusting and I hope someone looks into their business practices. BTW - we need a rating system that doesn't force you to give even 1 star to someone who treat people in need this way. Eric Berg 2/18/2026

Champion Builders & Gutters

Champion Builders & Gutters

(1 review)

Craig and his team just put a metal roof on our house, did a great job…read more Craig is responsive, always calling back quickly to answer questions, quotes came fast and he was knowledgeable about the various kinds of roofing materials available. He was very flexible as we changed our minds once and was able to provide a new quote quickly. Once we committed to getting the work done, he was again very responsive, with the work being completed within a couple weeks of the time we decided what to do. While they were here, they also fixed a problem with one of our gutters, and last fall they were on-site the same day we had a problem with our old shingles blowing loose in a wind storm. One of the ways I evaluate any person I do business with is what they do when there is a problem; we had a an unanticipated issue with a snow storm with very high winds getting some snow into our attic while the project was underway and Craig and his team were again, responsive, helpful and dealt with the issue with no conflict or hassle for us. Craig was recommended to us by a friend, who made the comment that "This guy just gets stuff done!" and I agree with that. I have no problem making very positive recommendation for Craig and his team at Champion.

From the owner: Give your home an amazing new look by turning to the experts at Champion Builders & Gutters. We…read moreprovide a range of services for home improvement in Chippewa Falls, WI, including installing new windows, updating siding, and replacing your home’s roofing and gutters. With 30 years of experience, our team is ready to handle any home renovation or remodeling project and will work diligently to ensure that any update we make looks fantastic and adds value to your property. To learn more about the services we have to offer or to discuss your project with our team, reach out to our office. We are always happy to answer any of your questions and provide a no-cost project estimate for your remodel.

Nelson Home Repair - handyman - Updated November 2026

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