I needed to have a probate done for my grandmother in North dakota. I made quite an effort to…read morelocate someone and my first attempt failed - the attorney really didn't have time for me. Then I discovered Neff Eiken & neff. My first interaction with Neff Eiken & Neff was with Aly, the legal assistant who answered the phone. she helped me locate a document from last century (and I wasn't even a client, yet).through this contact I got connected with kaitlin decrescente. wow, what a talent. from the start, I felt like I had a partner, someone who was present during each of our interactions and available if i needed her. She was thoughtful, communicated very clearly, and set up a plan that we followed. AND, she provided updates. The billing was predicable and clear. She understood that my work involved others and helped me with my communication with them. And we made it through the process as planned and it was well executed. I couldn't be more pleased or satisfied with my experience working with Kaitlin.