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    Nederland Smile Docs

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Nederland Smile Docs

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Nederland Smile Docs Photos

    Recommended Reviews - Nederland Smile Docs

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    11 months ago

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    People searched for Cosmetic Dentists 518 times last month within 15 miles of this business.

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    Premier Dental Care

    Premier Dental Care

    3.0(4 reviews)
    3.7 mi

    I've been a patient of Dr Lu's for many years and have always had a great experience with her. I…read morewas so sad when I heard she was leaving Boston and moving to Texas. :`( Dr Lu was always gentle. I didn't come from a medical or dental background, so some things definitely go over my head, I appreciate when Dr Lu takes her time to explain all my options in detail. Her and her staff demonstrates professionalism and is always friendly too. Sometimes there's a little bit of a wait at the office but it was well worth it. I highly recommend Dr Lu's service!

    We used to have excellent service at this dental clinic with Dr. Lu. We have been their customers…read moresince we moved here to Texas almost three years ago. However, lately we have some frustrations regarding our bills. My wife was given a quote regarding her implant last year. She did not have it done due to the amount needed. Early this year, she was given another quote since she was told that the tooth beside here vacant tooth might be the cause for her toothache as it started to lean towards it. However, because it was a necessity and due to the participation of the insurance as expressed in the quote, my wife paid the total amount of the procedure even though it has yet to be done January 20 in the amount of $1291.50 thinking that it is all that we have to pay. Then she was scheduled for the molding of the implant after a week or two. She went to the cashier to ask if there is any patient responsibility she has to pay and was said she's good. Then she got a call for about three weeks so that it will now be installed however she went there 1 week after the call due to the availability of her time. She again went back to the cashier to ask if she must pay anything but was told she is good. Then March came and we received a bill that the insurance has paid their share and we must pay $1185.20. We were so shocked on how big the balance is. We tried to call but no one responded so we left a voicemail. Perhaps, of the COVID lock downs. We understand. Then came Monday of this week; since we did not expect the call, we were not able to pick up. Yesterday we called back, no one answered but left a voicemail. Earlier today, they called, and I picked up. I asked them why? The person told me that the insurance did not cover a certain amount because the lost teeth that had the bridge on had been extracted long before. The insurance only covers if the tooth was extracted by the time we are in that insurance. With this situation, we told them that it was not our fault since they are the only one who knows about the policies of the insurances and they are even network with that insurance. If there must be somebody to pay for this, it would be the cashier of this dental clinic or the insurance agent whom the cashier happens to talk or quote with. Else they will forego this bill since this is clearly not the patient's fault and they always have buffer funds to fill in with. If this is the case, any clinic can make these quotes just to have the procedure done especially if it entails a lot of money neglecting their patients. We have been good patients to them, and we are paying our bills on time despite we need to spend our money on some other expenses. We even have just spent almost $3000 for the procedure of our 3-year-old baby who was referred by this clinic to look for a child dentist due to her cavities but was advised to have her teeth crowned through a hospital procedure by the child dentist. However, they really want us to pay for it and the least they can do is giving us a 30% discount in which we will still pay $800.00 and that still is a lot. If we could have known that this is going to happen to us, then we would not have the procedure done. We verified this matter with the insurance, and they said that the clinic should have discussed or noted with them about when the tooth was extracted so that they were able to give the right estimate or whether they cover them or not. So, with this, we are left still hanging in the air and we are looking forward to move up from this if this will not be settled.

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    Nederland Smile Docs - cosmeticdentists - Updated May 2026

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