WARNING: HORROR STORY, PHYSICAL HARM
This was my first experience with childcare, with my one year old son, and a very unpleasant one to say the least. The Director Ms. Tonja is credible, and really pulled me in and made me feel my child was safe, but that later proved to be untrue.
His first week there, I was able to watch on the camera, and he literally sat in the same position (watching television with the teacher and other students) He was slouched over, while the teacher had a pillow behind her back and the other students were laying on the rug. I had to call and ask if someone could help reposition HIM, he was new, and although he could move himself he probably wasn't comfortable there.
A few weeks went by and he seemed to be comfortable, but I noticed he would come home and start pinching! He is not beaten or pinched at home for no reason whatsoever, so this behavior was very strange to me.
Then the Director, Ms. Tonja seemingly quit/or wasn't there, and I only knew because I overheard a woman who started coming in with orange hair badmouthing her to another employee, come to find out the woman with the orange hair was the "executive director," I would have never known, but it was clear she was unfit to be in that position. When she started there, and Ms. Tonja wasn't around it was obvious, things had changed for the worst. I would recieve my son with a dirty diaper, or with snot all over his face, I had to literally ask for a tissue. It just seemed unorganized, but then finally, the worst of the worst happened.
I went to pick up my child and the executive director came to the door and stated "Your son's teacher needs to speak with you." My son comes out and has an open wound on his face under his eye, and a scratch mark on the side of his face. The teacher told me another child did it, and she pulled that other child away. THIS HAPPENED AT 10AM in the morning, I was not notified until after 5 when picking up my son. His teacher then proceeds and says she had no idea that I was not notifed and she could get the manager if I want. To my surprise it is the women with the orange hair, and I say this because she is unprofessional, had never introduced herself, badmouths her employees, dresses in pajamas, and this is the only way I am able to identify her. She comes to the door and explains that it happened, and that my child is very calm, and the other child has been in multiple situations like this before. She then says she has asked the parents to trim his nails, and she can not assure me that this won't happen again because it happens.
I understand that its a child, but not notifying me right away was the number one concern for me. Her lack of empathy, and concern for the situation was what made it even worse. After that day I never sent my child back. If it had been something MORE serious would they have even called to let me know? There were too many red flags for me, and I felt it was unsafe for him to return.
I ended up finding a new daycare and my son immediately blossomed, he began talking more, knew more words within only ONE WEEK of being there. At his new center THERE IS NO TELEVISION. So the children recieve optimal interaction, and play and it has worked wonders for my child. The staff are exceptional, and I can feel the love at this center and it shows in my child. The teachers are attentive, and he comes home with something he learned, HE NO LONGER PINCHES, and has greatly improved so much so that even his physician has noticed the change. She asked me what has changed in a months time, and I told her his daycare. Her EXACT words were that because of the television, there was probably a lack of interaction, and watching TV 2-3 hours at a time (which is what I would WITNESS on the cameras, in the classroom) is what probably contributed to his behavior/speech delay.
When Ms. Tonja seemingly returned and noticed my son wasn't there she called to find out what happened and I explained the situation to her. Of course she was much more professional and had nothing but nice things to say about the lady with the orange hair "executive director," and apologized on everyone's behalf. I asked if she would be leaving, and she did confirm the rumor I had overheard the "executive director" bad mouthing her for.
Overall, the pros of this daycare is that my son did start eating on his own, because they literally place a plate of food infront of him, and they barely give enough time to eat, but he did learn to feed himself. Other than that I can not say I saw any other positive change in my son during his time there. This place does encourage independance, but I feel its a bit too hardcore for a one year old. If my son was crying his tears would be wiped away and he is just asked to continue with the program. And that is the overall vibe of this center.
Needless to say I can not reccomend, and would never send my child back. read more