This is a great bank and the staff really are the ones who make it so. They are always nice and…read morefriendly and the best thing is when you ring the branch and you actually speak to someone in THAT branch which is a rarity these days. The branch is well laid out on one level and there is a cashpoint outside too. The branch offers a wide range of financial services from mortgages to loans and queries are dealt with efficiently. The Customer Service is excellent ten out of ten.

A great local building society which loads of people from cumbria trust to use for their banking…read more Their are many branches throughout Cumbria which are all very convenient. I have always found the staff to be very friendly and helpful and they also do mortgages and have an estate agents

From the owner: A mutual building society run for the benefit of our members. Providing current accounts,…read moremortgages, savings and other finance services.

The staff in this Nationwide branch are extremely helpful and friendly. The lady who served us…read moremanaged to sort out all the mistakes another branch and the people in the call centre had made within 10 minutes and she did not make us feel like we were taking up too much time. They are also very good at keeping appointment times and have never kept me waiting. The branch looks stylish and modern and is very well laid out. I think the main reason this branch has less queues is that is slightly out of town, the only problem is that it is hard to park nearby.

Having been a customer with this bank for over 20 years, I have lately found myself thinking about…read morechanging banks. The service in the branch itself is moderate. The staff are more bothered about trying to be overly personal with you rather than listening to your queries, and this comes across as quite false behaviour from them at times. Compared to other banks around, the bank as a whole seems to be a bit out-dated, and there always seems to be someone new on the counter every time you go in.

A great little branch on the outskirts of town making it really handy to access. A lot of people…read morefrom the agricultural industry use this branch as it is right next door to the auction mart on the Rosehill Industrial Estate. It is also handy if I want cash out over the counter or a balance instead of queueing at the cash machines at the nearby Tesco. It is really easy to park here as there is a bit of a car park at the front of the branch and loads of parking on the street aswell. I prefer to come here as it is also easier than going into the branch in town, and much quicker aswell. It offers all the services that the main branch does in respect to every day banking, loans and mortgages are dealt with at the other branch. The staff are really friendly and efficient and there has never been a queue when I have been.