4 for food - 5+ for service. Not a lot is open late night and when we got out of my son's graduation we headed here. Food was good - typical Native fare. ;) but what was absolutely phenomenal was the service we received. Lindsey was AMAZING and attentive and strived to make sure everything was right and we were well taken care of. We will be returning simply because of her amazing service!! read more

After my prior review the GM of this location reached out to me expressing his concerns regarding my visit and offered for me to come back in with a Gift-card on the house. I was happy to see that he was not making excuses and simply apologizing, he did both; however, he mainly focused on his care for a customer's experience. From working in the hospitality industry in the past, I follow the same beliefs in that it is important to show care and concern, not simply make excuses and turn your head. I went back this past weekend and received excellent service (the service I remembered in the past). I was sure to not mention who I was until it came time to get the bill, as I didn't want to receive special treatment and leave a biased review. I now know that my prior bad experience was a one-off for this location, and when it came time to pay and I explained the situation, the manager we saw on the prior visit said hello and made her rounds. Unfortunately the GM that followed up prior was off that evening, but I definitely plan to be back again. PS - regarding the food. The wings were crispy and tasty, the burger was perfect, and the beer was ice cold :-) read more

The best place if your a local! Sarah or Serah however you spell it it's pronounced the same! She's awesome! Even though she made me watch golf on super bowl .....JK! They made me feel like I was at home and their an extended family! Great place cheers! read more

Native Grill & Wings - Best person ever!!!!!! This place is great to relax and enjoy a beer with some wings but Ashleigh is awesome!!!!!!!!! - New American Near Me - Mesa, Arizona

First time visiting this establishment. Placed order online for four separate items. Not busy at all for 7pm on a Saturday. Each order requested we asked for fries. We requested a total of 3 lbs. of boneless wings and a 20 piece regular wings. Couldn't be much simpler. When we arrived to pick up the order for carryout there was no one at the reception. Waited till attended to. When we got home, upon inspection we realized we didn't receive any fries for any of the orders and we asked at the time we picked up the order if they they were there and they said yes. Also one of the orders of boneless wings was only a half lb. which should have been a full lb. . The 20 piece bone in wings were not fresh. Was not impressed by the service nor the the items ordered. I will not be considering revisiting this particular establishment again. read more

The buffalo chicken sandwich and fries were awesome. Make sure you sit at the bar, Ashlee is the best. I haven't been to this location in over a year and she still remembers my order. Good job guys read more

Fantastic food. The only problem is that a lot of people know about this place. It's usually packed and for good reason.

Called in an order for 15 wings. Was told 20 minutes and got them an hour later. They were fresh and good but no reason at all for 15 songs to take am hour. Crispy or not lol...they also REFUSE to give me bleu cheese lol. I've been twice and asked to it twice. Was given ranch both times. Dine in AND take out. Gonna try another location, food is good, but too much trouble and not worth the fight read more

I am a Big Fan of Native's food. I have been to many all over the valley. This Location is the absolutely worst when it comes to service. In the Bar or in the Dinning room. My wife and I have both been servers in the past, and have given this Native multiple chances, but have not had a single positive experience. There are multiple natives close by, visit those instead of wasting your time here. I promise the extra time driving will be made up with better service. read more

Been going to Native off and on over the past 15+ years. Mixed emotions over that time with my visits eating both by myself and with family. Tonight a couple things. A chicken lettuce wrap was ordered; Great meal. Kids meal was ordered, Mac & cheese came but was lukewarm. It might of had something to do with not receiving our order for over 35 minutes after order was placed. It wasn't busy when we were there, but looks like it was earlier as there was a large number of tables with dishes still on them. Understaffed perhaps, I do not know as there was at least 4 waiters working the floor on the dining side. I had 3 sliders, but also lukewarm. The chicken fried steak slider isn't chicken fried steak, but 2 chicken nuggets. Me and the family will still return to dine, but not nearly as frequent as it could be. read more

What the hell happened to the Manager that worked here??? I think her name was Jenny!! She was the best. This place SUCKS NOW. I DO NOT RECCOMEND THIS NASTY PLACE TO ANYONE!!! Service sucked, food was cold, and when we got here the table they sat my entire family at was filthy!!! Don't waste your time or money. The manager here should be ASHAMED for letting the service be like this!!! We have been coming here forever, never again. Signed, COMPLETELY DISAPPOINTED with this whole resteraunt!!! read more

We ordered take out. These were the problems: missing item, food cool not even warm and we had to wait for it when picking up, no celery, dressings not marked, and for traditional wings there should be more than 2 flats out of ten. The lettuce was wilted and sad on the slider also. All of these could be better understood if their customer service wasn't so terrible. All of these add up to B-dubs in the future, no matter how far we have to drive. read more

I ordered from this Native Wings through Grub Hub on 10/7 and was very satisfied with the order. We got the honey BBQ wings (20) and the 1lb of chicken tenders also with honey BBQ and two orders of tots. The portions were pretty substantial, could have share the one order of tots. The chicken wings were juicy, tender and tasted fresh. The chicken tenders were the same, beautiful white meat. The honey BBQ sauce was great, you get a nice smoky BBQ flavor with a hint of honey sweetness that was not overpowering. Also their ranch dipping sauce is fantastic, I used it on everything. Loved the little package of fresh celery sticks with the ranch sauce it was a refreshing pallet cleanser. The food came pretty quickly and was well packaged. Love Native Wings will order again and definitely recommend. read more

I normally love this location! The food and service is top notch. But yesterday they failed! We ordered via the app at 4:30 for a pick up at 5(future order). When my husband arrived shortly before 5, the food wasn't supposedly ready yet so he waited a couple minutes(no big deal). We live across the street, when he got home, we opened the wings we both got and the free cookie sundae I got for my birthday. This is where the disappoint started. His boneless wings were lukewarm at best. My supposed buffalo ranch wings were dumped with the dry rub rather tossed nicely and they were cold! Not luke warm, COLD! I heated them up, and they didn't even taste like the buffalo ranch were supposed to taste like. And then to top off the mediocre meal, the cookie for the sundae was burnt. Black burnt.. horrible.. read more

Sooooooo I'm here out of town visiting a friend and we decide to call in an order. She specifically tells the girl 2 separate orders since we are paying with cards. We get there food is ready in the window and the girl can't get the order separated so we can pay. After running around the store for 10 mins looking for her manager she finds him. Then he quickly walks off. I ask for an itemized receipt, another 10 minutes looking for him. And he quickly walks off. This was yesterday at 8pm. It's obvious the girl was trained on the register and the manager didn't care that she wasn't trained. We got home to eat and our food was completely cold, couldn't even eat my loaded fries. Chicken could of been good but it was soggy now. Management doesn't care about growing sales and creating returning customers then I don't care to return. read more

I Have been coming to this Native for probably 20 years and it is always consistently good. The bartender Jen is awesome very friendly and very fast thank you read more

I have been here twice. Both times my service and quality of food was Both Sub-par and Offensive. I heard there Wings were Good, they came highly recommend. I came across a GroupOn, I thought what a great way to finally have a reason to try this place. Boy was I wrong. The first time we went in, the service was Awful. You could tell they were short handed. We sat patiently while our kids made a mess with the Sugars. After about 15 minutes with no one even stopping by to check on us, I mean at this point my kids were going to town on the Sugars. Finally a Waitress came by with two tablets for the kids to play with. She was great. Apologized for the wait. Her customer service was on point. I showed her my group on. She took our order. Family Cambo. Lrg cheese pizza 20 wings and a Salad. Cheese pizza came out burnt! And they served it to us... where's the Quality Control? My poor kids were starving so they ate it. The wings were Amazing as promised. We tried the honey hot and Garlic Parm. No problems there. The manager took care of us, despite the over cooked pizza made us want to come back. I mean the place is really great. So we did. Until Today. We ordered the exact same thing. Food was good service was good. Until it was time to pay, the Owner Refused our Groupon. He claimed we were trying to "Come up on him" I'm not really sure why? Nothing had changed from the order before. He blamed his staff and management, for the mistake. There was no customer service. In fact he was rude and blamed his employees. Saying they made a mistake the first time. Refusing to honor it. all over a 10.00 difference. I couldn't wait to get out of there. The Owner Marcus. Who "prided himself on Customer Service" made no effective effort to make us want to come back. The food and experience could be great, I do recommend it, just not at this one!! Go to one that takes better care of the customers. "You won't be back, why do I care....." -Owner yes your right I won't be, because it's of the lack of training and professionalism from the Owner. read more

Service was great. I feel like the waitress may have been trying to warn us that there was really not a great choice for wing flavors. Gallagher's on Baseline for good grilled wings. I don't remember Native being so awful. The honey hot bbq sauce tasted weird. The fried zucchini was silly. First time I considered a dine and dash. The waitress was sweet. read more

Outstanding service and good food! We invited around 30 guests to join us at Native Grill and Wings to celebrate our son's graduation and the staff was very accommodating from start to finish. They helped us with our food selections a few days prior to the big day to ensure that we had enough food for everyone. On the day of the celebration they sat us in a roomy portion of the restaurant and provided servers that were very attentive and a real pleasure to work with. I'd highly recommend this location. Anytime we're in Mesa this will be our go to place for eats and drinks. read more

Very unimpressed with the decline in service and food. Native used to be the spot to go to for cheap and saucy wings...now they just seem out to make a extra buck. We went to this location and only saw our server twice (there were only four other tables that day- very slow day) once to take our drink orders and the last to drop off our check. As he was asking what we want to drink he eas walking away mid sentence then came back once he realized he didnt actually get an answer. We had to flag other waitresses down to get refills. When our food came out the highlight (wings) were extremely dry. You can also only get (depending on your wing size) a couple flavors. Before native became "Native Bar and Grill" you could order your wings however you want them...but yet the menu and staff say you follow the description but in small print it says you can order even one wing in a specific sauce? If you do ask for extra sauce or ranch for your dry wings prepare to pay extra (this would be okay if the sizes of sauce was consistant and not one larger cup and a smaller). After the food we decide to order a cookie. I asked the waiter if we could do 1/2 and 1/2 he says no not possible. When I tell him the Chandler location actually offered it before he came back saying it was possible. So we tell him to go and wait...by the time its ready it was NOT to go and he leaves again once the error is stated. He did not tell us he was making another attempt. So here we are waiting thinking he was just going to put it in to go container and leave. Finally after everything and the check comes I realized there had been a mistake on the check. So I bring it to another waitresses attention since again our server is MIA she goes and tells someone behind a wall and comes out saying "dont shoot the messanger" which normally indicates someones frustrated. Well, we were too! Btw...cookie was burnt when we got home...so that was a failure as well. We wont be returning to this location ever due to service. Maybe someday in the future another Native but the attitude here was very off putting. read more

Honey hot wings are the best! Honestly, all the wings are good though. The service was great, good atmosphere, and they were playing old UFC fights. We will be back! read more

Love this place and our favorite server is Elizabeth Montano. Great food and best staff ever. Come check it out!!!!!

We had such a good experience tonight. Our waiter Brice was a great server, he gave us plenty of attention. Our food was delicious. We have been here several times and will continue coming back again! read more

The only reason I come here is because the bartender Ashley knows exactly what I want before I sit down. Always checks on me. The best service by far! Ive been to almost every native in the valley and I can say this is the one i will forever go to because of the service I receive. read more

Kamrie Bustamante is the best waitress and she is a hard worker. And her personality is great and she is short and funny. Every time we get her she gives us great service. read more

Worst customer service ever. Took at least 15 mins for our server to come up and ask for our drinks. Finally ordered and had other families come in after us and ordered after and got our food after them when we ordered small meals and nothing crazy on top of it our food was cold. Supposedly the back was backed up but not sure why that makes our food come out after others when we ordered prior to all of them. Waited almost a full hour for 5 wings, 1/2 lb of boneless and 2 sliders. Manager apologized but did nothing otherwise. Never again going back to this location. read more

I frequent here for lunch all the time. They are always friendly and the food is delicious! Love the wings! read more

I gave it 2 stars being very generous. Unfortunately the old manager left for some reason and the place is just not up to par. Miss the long time hostess have no clue what happened to her. Can't get our refill of drinks. Waitress has lost it, waited over 10 min when she returned with NO drinks she totally forgot. Salad came out and witching 5 min our food came out. Would love to have time to eat the salad. read more

Delicious root beer and chicken wings! Friendly service and when you enter they open door for you. Definitely coming here again! By the way, Matt is a great and professional server! Highly recommend him! read more

Native Grill & Wings - Roots Cerveza. - New American Near Me - Mesa, Arizona

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Honestly one of the worst natives grill and wings i have been to by far this place is more of just a typical trashy bar than anything rather than a restaurant i have been to plenty of other natives very upscale with a sense of class and greeted as i walk in the door this place and none of them do karaoke which by the way was incredibly terrible and always alot of bar fights here the staff is really unwelcoming and the blonde bar tender is extremely rude and nasty even hung up on me several times while trying to place a pick up order came into this place and was greeted by her with a very disrespectful attitude wings were well over cooked and hard...i could tell not only by being hung up on 3 times but first entering this place it is completely sugar coated the staff is uncaring rude and the truth could not get any more real than that...not a good place to bring youre family to sit down and eat or even do business with stay away from here! Honestly give it 1 star but deserves ZERO-0- read more

Let me tell. You that the day we went it told us it was going to be the last we go to that nasty place.the day we went the chef that cook are wing they were cold as ice it's like you won't to go back there and tell the chef eat this and look at me and tell me what you taste.and the worst part of All was the service this girl look at are Family like we were not going to tip she did not put are plates around the table she it took a long time to get are order.and she was shocked that we got one coke and all waters.like it was a problem .she only came by are table like two times . read more

My wife and I came here after Christmas shopping. The service was not great. We had to ask multiple times for more drinks. On top of the bad service, the bar was blaring screamo music. The bar had a lot of off duty employees hanging out along with some normal customers. There didn't seem to be anyone in charge. We won't be back. read more

I have used this store for over 15 years, but tonight was the final last straw. Previous 3 orders were wrong, only solution the "new" management was "drive on back to the store and we will fix the problem" really? After driving to pick up my order, asking if they were SURE it was correct, get home and nope its not. Tonight we had our order delivered and yep, no salad. Store said "well just drive on over and we will get you your salad" Thats it, this store SUCKS. read more

I saw that there was a veterans day special on November 11th, and considering I live pretty local I thought why not. I came in about 4 o'clock or so and was going to sit at the bar, but it was full, and sat at a table. After about 20 minutes of not being acknowledged to the slightest degree, I left. Its a shame because I come there from time to time because it is local. read more

This place has remodeled but don't let that fool you, same bad food. My chicken strips were fried like catfish?!?! So weird? I couldn't taste any alcohol in my drink and the it took over 10 minutes to get me. read more

Great neighborhood place to get wings and drinks. Great customer service. Alexis was attentive and our iced teas never dropped below halfway. Wings were cooked perfectly and tasted great. read more

Been coming here for years, cold beer and attentive service, yeah the price of wings are pretty outrageous and the quality seems to be hit and miss. read more

I love wing day/night! I have ate here many times. Usually order take out for lunch. I've always been greeted with friendly service and tasty food! read more

Horrible service, they need to also put a sign up saying only bar area is open even if the kitchen is open. This location closes at midnight. We went to this location at 9pm and the dining area was closed even though there was people seated and eating. I've been here occasionally before and only see staff when they take my order and give me my bill. They don't even serve me the cook does. I'm a generous tipper but sad to only tip them 20% cause service is that bad. I go to the location on Gilbert and the 60. They actually let us in along with others and even though it was crazy busy they still did an amazing job. That waitress had a good night. read more

We came here because we wanted to try the Strawberry Hot wings specifically. Our server was awesome. She was friendly, attentive, and even encouraged me to download the restaurant app to get a free order of wings! We ordered the Strawberry Hot and Honey Hot wings. Bone in of course! The Strawberry Hot wings were ok, not very hot at all though in my opinion. The taste reminded me of wings that someone poured jam onto. Next time I'm going to try a different flavor, like the Spicy Honey Mustard. read more

Great food and service for a large party! Some of our softball team families decided to walk over from Springhill Suites for dinner on the recommendation of another customer that stayed at the hotel. I called to reserve for 26 about 25 minutes prior to when we had decided to go eat. The lady on the phone spoke to the hostess and said they would get everything ready for our group. They were ready when we arrived. Conner, our waiter, took our orders based on who would be on our tickets - bouncing from one end of the table to the other (the team sat at one end with the parents at the other). He kept our orders straight and the tickets straight. The service was top rated. For all of those other teams that play at the Rose Mofford Sports Complex read more