My wife and I have been with Insurance Company of America for several years, and we've consistently…read morehad great experiences. Most recently, Desiree helped us navigate a complex and stressful insurance situation with patience and expertise. She made the process much easier to understand and found us excellent coverage at a great price. We really appreciate the support and highly recommend both Desiree and the team.

I am in agreement with Mr M who also understands the value of "Customer Service" a trait this…read morecompany lacks. This company sells insurance, collects their fee(s) and bails when the going gets tough as if they received nothing for doing something. I filed a BBB Complaint to which they did likewise, nothing. I get a threatening email from Mark Schultes saying "I'm sorry" it is about the policy he collected fees to bind and the emailed attachment was not even honest. Don't you think he had a duty to ensure what he was sending me was factually correct? Me too! Well it wasn't, and at the end of the day the threat was a cancellation of my FULLY PAID [on 07\05\23 $2,250.46] HO3 policy emailed to me on 7\25\23 by Mark Shultes of Complete Insurance of Whesley Chapel FL, stating I refused a "drive-by Inspection" [how can anyone refuse a drive by anything when drone photos already were a part of the original application process?] by "Direct Cancellation Notice on the Diary Date of 08\08\24". I absolutely did not refuse anything. Mr. Knumb Nuts of Complete(LY) Lacking Insurance apparently elected not to submit the four-point inspection report that clearly has Drone photos showing the home canNOT be seen from either of the two abutting streets. Yet he had the audacity to email me lies and then run and hide. So much so on 8\7\23 when I mailed a cancellation notice of that policy purchased through this "company" found on FMAP [Florida's Market Place Assistance Program] he once again did what you would aqnticipate he "uploaded the executed cancellation notice and said thank you if you have any problems contact that company and gave me the number to the company I already had". So I fill in the blanks that Mr M from Manhattan missed. Not only will they not provide you the information requested, no. They'll actually take affirmative actions to perpetrate and perpetuate a fraud. All the while making their measly few dollars. These people would sell themselves short and take you along with them for under twenty-five dollars. Mr M covers a very valid line of suspicion and intolerance based upon withheld facts and information necessary to an informed decision by consumers confronted by this surely suspect entity. I take it one step further to show you that they have not a single ounce of scruples or business sense let alone honor and integrity they simply are lacking in each and every area. Frankly I don't think they care because as WC Fields once said there is a sucker born every minute and they look to cash in every minute or as soon thereafter as is possible but yet not barely practical. BUYER BEWARE here!

Irene is very knowledgeable and pleasant to do business with. She was extremely attentive to all…read moreof my questions and provided well informed guidance throughout the process of establishing new auto insurance coverage. Through State Farm Irene provided me very competitive pricing. I would recommend her to all of my friends and family.

I was involved in an automobile crash and State Farm was by my side from the moment it happened to…read morewalking me through all the steps from getting the car towed for damage assessment to filing the claim with a satisfactory resolution. I have been a State Farm client for over 40 years. They are the best.

I needed guidance on debt consolidation related to a divorce. At the advice of a family law…read moreattorney, I was referred to Mark Marrazzo, the president of Total Resource Financial. Mark gave me some really helpful advice on steering through this challenging time, specifically helping with evaluating my household budget and looking at ways to reduce the debt. Mark was sympathetic to my situation and did a good job making complex financial considerations more understandable. I'm hopeful that I will be able to get my finances straightened out soon enough and use Mark's help in investing money for a more secure future. I recommend him highly.

Very new to this business, but every experience I've had has been professional and pleasurable…read more Kathryn Jones is very knowledgeable and was able to assist me in picking a life insurance policy that would best suit my needs. I highly recommend this business and I highly recommend Kathryn!

I was assigned to this agent after mine retired. I was given a muti-car discount for three months…read moreafter my truck was totaled and I told them I will not be replacing the truck State Farm continued to give the discount without me knowing and when they realized they where giving me the discount the ended it and then added the discount I was receiving the my next tree bills saying I have to pay it back and when I reached out to state farm corporate they told me that is was an error of the former agent and it has to be taken care of on the agent level and this agent is not willing to do anything to help we with corporate. I am not expecting her to take the hit but there has been no help from her and her office and he leave me to deal with it.

I had such a great experience working with Jer'ree Gaines at the State Farm Tampa Office. She was…read moreincredibly kind, helpful, and knowledgeable as she guided me through finding affordable auto insurance for both myself and my son. Jer'ree really took the time to listen to our needs and made the entire process smooth and stress-free. She also told us about several helpful discount programs we qualified for--like a good student discount for my son and a safe driving discount through an online program and app for young drivers. Her pleasant attitude, patience, and professionalism made all the difference. I'm so grateful for her support and highly recommend working with Jer'ree if you're looking for someone who truly cares and knows her stuff. If you're looking for someone smart and kind who will go the extra mile to help you understand your options and save money, Jer'ree is the person to call! Thank you Jer'ree! You're an asset to State Farm and have now made me a loyal customer.

Pam and her team have always been exceptionally helpful with our cars, rv, boat, jetski, houses,…read morebundles of insurance, and there is plenty to keep straight. They are always kind, patient, and helpful with me. We have been working together for over 20 years.

Today, I came into this Truist branch to handle some banking needs and Robin helped me. I had to…read morecompliment him in his level of customer service and friendliness. Never have I ever had such a wonderful, comforting experience! Each time I enter this branch, it's a great experience. But today, Robin was an exception to the rule in customer service. Thank you, Robin and Truist!

Very caring, effective, personal and concerned about us personally. We are not wealthy but they…read morespent a lot of time with us helping invest our 401k monies and saved us money on taxes. a great group of professionals qualified in all areas of financial investments.

I came in about 15 minutes before closing for something that I needed fast. Igor assisted me with…read moreno issue and was very happy to. Awesome staff! Thanks!

Truist is an example of why consumers should do business with credit unions and not banks. My…read morehusband and I have been customers for over 10 years. While there customer service has never been exceptional;the interactions I experienced today was extremely offensive. I am a senior individual and requesting to close an account for which a fee is being assessed. I requested waiver of fee and was spoken to in a manner that was insulting. Please understand it is not the amount of the fee that is of issue but the manner in which the communication from Rebecca and Chris who is the customer service supervisor. It is very apparent this Bank is not interested in retaining or assisting customers. If you are seeking a financial institution for any purpose I strongly recommend looking beyond Truist. It seems they do not need nor want customers.