I am a Barclays customer and have been for around 9 years now and no matter what my quarms are with…read morethe bank itself this branch is one of the best in Hull. Only recently opened at the end of 2008 it is located in the old Next town centre store in Queen Victoria square opposite Hull City Hall. This branch as superseeded the one originally located at 32 Paragon Square and has a light and airy feel to it, unlike how dingy the old branch was. In side the branch there is a large customer services counter and a addtional two counters for premire customers and forgein exchange. There is two account manager machines, one self services cash dispenser and two paying in\deposit machines. There is also another two self service machines outside down Paragon Street. More friendly branch and is more accessible to parents and disabled customers - where as the Paragon street branch was difficult to manover round.

We contacted the YBS a few weeks ago to ask about an excellent mortgage deal they were offering. We…read moremade an appointment with their mortgage advisor and got all the paperwork we needed together before the meeting. Entering the branch, you get a very bad atmosphere. The staff ignored us and walked straight past us to their desks although we were obviously in need of assistance. The mortgage advisor had no idea what we were there for although we had provided all the information we had been asked for and told us to stay where we were. Possibly honest but quite unhelpful.