Review is for the experience we had back in September 2019, when life was normal…read more It was pretty much a non event. The place was tiny and we did not have to wait long to be helped. We booked the car online and arranged for the drop off to be in the Calgary location. It was all done very efficiently and smoothly. The vehicle was quite new and it was clean. No issue. I would suggest to check how the car works since many cars are now with push button engine start and keyless. Plus to find out where the lights and indicators and wiper buttons are. That was our mistake as we didn't realize it was not automatic headlights so we were driving without them turned on when it got dark. Luckily many motorists alerted us on the small highway heading towards Calgary. We managed to figure out the issue when we pulled into a gas station. This is a decent and reputable car rental place. You can earn points too.

It's a good place if you're flexible regarding what day you get the car, don't mind hidden fees, a…read moremileage limit just below what is necessary to visit some of the national parks, enjoy communication in person and their generous no refund policy. Flexible opening and closing hours add a particular serindipity to the car rental experience. Deductible for damage starts at $300, 15 cents for each km over 200 per day, telephone contact available at store convenience. Prices as listed on website may match actual cost.

The Rocky Mountaineer stops here. Car rentals can be picked up as well. Via rail Canada is the…read moretranscontinental train that stops here & goes from Montreal and Ottawa straight through to Vancouver. There are dining & sleeper cars.

The VIA Train station in Jasper is perhaps one of the scenic around. Combine a postcard pretty…read moretown site with surrounding mountains, and you'd like to stay awhile. A lot of people do as they de-train, stay awhile and catch a future train towards Vancouver. The Vancouver - Kamloops or the much more expensive (and Lux) Rocky Mountaineer will show you the stunning scenery to come. Gayle and I were off the train for only an hour or so which we used to walk, browse for tchotchkes, grab a sweet roll and coffee, and just take it all in. I've been here separately (by car) and wish we had that kind of time.

Awesome service from Griffiths ford. Very formal, great communication. I am very satisfied with…read moreeverything they provide.

Since there was no listing for the Griffith's owned Quick Lane oil change shop, i've decided to…read moreinclude it here. A simple brake change for an import car resulted in 2 re-scheduled appointments and me having to get the fairly common pads and tires from Canadian Tire on my own before dropping off the vehicle to Quick Lane for installing. 5 hours later and $500 poorer, they were installed while the additional muffler issue was forgotten. They billed 4 shop hours to replace pads and rotors? The pads and rotors that I previously paid for and delivered? What a rip-off and terrible customer service. For due diligence I obtained quotes from OK Tire, Canadian Tire and Bourne Auto who all quoted 2-2.5 hours shop hours. To top it off, it is clear that they don't want my continued business. The summer tires are completely worn and in need of replacing but they couldn't care less about offering top level service. There was no brake report (fluids, line condition etc.) and no overall safety check (tire wear, psi etc.) Gone are the days when reputation and customer care mattered. I will be taking my business elsewhere and giving top level advice to friends and family to stay away from Griffith's owned businesses.

Fair pricing, great staff! Our truck broke down on our way home and we had it towed to All-In Auto…read moreRepair because of the good reviews we read online. Eric exceeded our expectations! He really wanted to get us back on the road and even offered to come in on the weekend if he couldn't finish by end of day. Well he did finish and we are back on the road again! Thanks so much Eric! You saved the day!

Following a cross continent road trip, our aging micro-van needed an oil change which we called a…read moreday ahead to reserve. On our way to Jasper our undercarriage fell down and was dragging, and our aircon developed a leak. In spite of a heavy load of cars to deal with, they fit us in, provided thoughtful solutions and detailed advice, in a courteous and respectful manner that we much appreciated, and with charges that felt very reasonable. Highly recommend. (Also, easy to walk into heart of village and rent e-bikes while waiting).

Americans watch out. My trailer tire picked up a screw and I asked them to plug it. They used a…read moreleather plug and it went about 80 miles before leaking. Overcharged me too. Finally went to a Good Year tire shop for a proper rubber plug. A gyp joint.