These people are a joke I thought I was co-signing for my cousin got approved but they put my name…read moreon a whole different car note for a whole different person I never got any paperwork stating I was co-signing for that person nor was I going to be the lean holder that I have no idea who she is. Don't do business here they are defiantly snakes like one of the other reviews said they were. Never got one phone call about this transaction nor did I get any paperwork in my email. Trash that's how people in Mississippi work huh!!!

On 2/28/25, I agreed to COSIGN an auto loan for someone I have helped in serious legal matters…read moreprior to agreeing to helping him buy a 2023 Mitsubishi Outlander. I live in Florida. My "son" lives in LA with his fiance. This car dealership is in MS, so already, the sale is rather dicey, and I had to eSign the paperwork. Upon finding my name as BUYER, I ask salesman Riley Freeman why I'm listed as "buyer", and he quickly minimizes the difference between Buyer, CoSigner, Cobuyer, to be "essentially the same." Each state is different, so I accept Riley's explanation. The forms I sign show me as buyer and my "son's" FIANCE as "cobuyer." When I ask why, Riley says, "His credit is better than my "son's" credit, so "no problem." Talking to my "son" during most of this transaction, I was sensing more maturity and responsibility, and he even spoke of visiting me here in FL. (Heart Strings, promises). I made a $1030.00 downpayment AND had the Mitsubishi ADDED to my State Farm Policy in FL. (Later to learn my policy would NOT cover a vehicle in LA. Did NATCHEZ AUTO KNOW THIS? I BELIEVE THEY DID). I received THREE loan denial letters from STELLANTIS, JP MORGAN CHASE, AND EXETER FINANCIAL, each dated 3/11, and Exeter's letter dated 3/21/2025. I was not surprised, but, I called NATCHEZ auto and spoke with Trenton Johnson, the FINANCIAL MANAGER, and he said, "Just disregard those letters..." REALLY??? THEN on 3/27/25, I called my "son" and his fiance to remind them that the NEXT MONTH's State Farm Premium was coming due, and was told by the fiance, that they didn't need my insurance, and then told me to "Go F**K myself." So I asked to speak to my "son." I was told, "He don't want to talk to YOU." and he hung up on me. I have been ghosted since and tried finding out the license tag number by using the VIN, and when I was unsuccessful online, I called Natchez Auto, and Trent told me they had NO RECORD OR TEMPORARY LICENSE PLATE NUMBER for this $23,899.34 vehicle that NATCHEZ AUTO ALLOWED 2 YOUNG MEN to drive off their lot without so much as a DIME OF THEIR OWN INVESTED. I cannot verify WHO, or WHERE this vehicle is registered and licensed, I have NO KEYS to this automobile, and I CANNOT VERIFY IF THIS AUTOMOBILE HAS AN OUNCE OF INSURANCE ON IT. IS THIS THE WAY THEY DO BUSINESS IN MISSISSIPPI? I SHOULD HOPE NOT, BUT THERE YOU HAVE IT. ETHICAL, MORAL BUSINESS PRACTICES???? NO WAY! THIS IS KNOWN (I FOUND OUT AFTER THE FACT) AS "The Cosigner Loan Car Dealer Scam", as REPORTED BY autocheatsheet.com. SO MUCH FOR TRYING TO HELP AN IGNORANT INDIGENT SWAMP HILLBILLY IN LOUISIANA, AND TRUSTING A MAJOR MULTI MANUFACTURER AUTO DEALERSHIP LIKE NATCHEZ AUTO.

This is going to be a long negative post as there are many issues regarding the purchase of a new…read moretruck from Natchez Chevrolet. I beg you to read the entire post. You need to know what you may be getting into if you are looking to buy a new vehicle from Natchez Chevrolet or any other dealership's owned by this company, especially if you are buying as an out-of-state buyer. Many might wonder why I waited 8 weeks to write this review. I will explain that later. I started this horrible purchase on or about August 4th, 2025. I was looking for a specific vehicle and at that time there were only 3 available within a 700-mile radius of my hometown. Natchez Chevrolet was the closet dealer which had the truck I was looking for. My hometown is approx. 300 miles from this dealer. Within the first minute of my initial conversation with the salesman he offered to deliver this truck to me. I have bought multiple new vehicles over the years and have had many of them delivered and was initially pleased to know this dealer would do the same. In addition, this truck had a factory installed light/roll bar I did not want. I asked the salesman if this could be removed and if removed would it be noticeable it was initially installed. The salesman informed me they could remove this light/roll bar with no issues. During this week we completed the negotiations, and I agreed to purchase this truck. As part of the discounts available you needed to finance at least 10K and I agreed to finance this amount with the balance to be paid via wired money. This dealer initially sent me the amount which would be the difference of my trade. The next day I received a picture of a handwritten note of the amount of the check which needed to be wired. The next day I decided to have the entire balance financed and I contacted my salesman, and he stated this wouldn't be an issue and he would contact the finance dept and make that change. Two days later I receive a call from the finance dept informing me they were still waiting on my check to which I informed them of my conversation with the salesman about financing the entire balance. The finance dept. stated they never got that information from the salesman. It was agreed my vehicle would be delivered to me on Aug 9th. I requested the delivery driver call me when leaving the dealership so I would have an idea of his arrival time. My salesman called me and stated they would be leaving Natchez very early in the morning and did I want a call that early. I told him no but to please have the driver text me so when I awoke, I would know about what time to expect the delivery. This information didn't get passed to the driver as he indeed did call me at 4 AM on a Saturday morning. Once the driver arrived, I looked everything over and determined part of the off-road kit was not in the truck and I informed the salesman of this. He stated he would immediately have this mailed to me. I have been waiting for this to be mailed for 8 weeks. This is the reason I have waited to write this review as I figured I would never receive this if I sent the review before receiving it. At this point I don't think they will ever send it. In fact, the last time I asked the salesman about it he didn't even return my text. About 2 hours after the delivery driver left, I realized there was a difference in the numbers they originally stated would be owed on the balance and the amount to which I was charged. I contacted my salesman and asked why the two numbers had a difference of over $1600. He told me the general manager had added the cost for the delivery and the removal of the light/roll bar. Never was there any mention there would be a fee for delivery or there was going to be a fee to remove the light/roll bar. Never did I agree with these charges and they were never discussed. In addition, even if I had agreed to these charges, this dealer took it upon themselves to add it to my total amount to be financed and didn't give me the option to pay for these charges outright. The salesman couldn't even tell me how much I was charged for delivery and how much the charge was for removal of the light/roll bar. The following Monday I attempted to contact the finance department to try and figure out this issue and to determine how they processed the paperwork with my local tag/title office. After 3 days and 7 phone calls I finally was able to get word to an unnamed employee I needed the finance person to call me back as you couldn't leave messages on her phone. After finally speaking with the I thought maybe they were the correct person who might be able to correct the unauthorized charges. This was not the case as I was told the general manager would need to be contacted regarding this. I was also told by the finance dept. this dealership uses a third party to do their tag/title work. I didn't think much about that although now it being over 8 weeks later and I still do not have the proper paperwork to put this vehicle in my name

I recently purchased a 2023 Yukon Denali. I spoke with Natasha about the details and pricing of…read morethe vehicle. I had to speak with Jason, the manager, because Natasha was new and made promises that "she didn't know any better because she was new" I had the vehicle delivered to my home. Upon receiving the vehicle it was dirty, grease marks on the side, dirt on all the mats/seats, plastic half removed from the inside. I am now having to pay for a brand new vehicle detailed. Jason was extremely rude and very unprofessional. If there was another Denali like the one i wanted anywhere in the US already built, i would have driven days to buy it there. I will never purchase another vehicle from this dealership again.

Saw a car online. Drove from Baton Rouge to see it. Once there we were greeted by the salesperson…read more He brought the car out for us to see. There were small issues with the car that wasn't in the photos. The salesperson really didn't seem to know much about the car either. It was just pretty disappointing.

I inquired about trading in a vehicle about a month or so ago. Jake was the one contacting me. He…read morefed me the wrong information about trading in a vehicle and then when I confronted him on it. He got real snappy with me. Every dealership I spoke with all agreed that the information Jake was telling me was incorrect. According to Jake's information, I would be practically giving them my car and still stuck with paying on the whole loan plus the whole amount of the vehicle I would trade for. Basically saying if I had $20,000 left on a loan and my car is worth $15000 and the car I wanted to buy is $15000, then my new loan would be $35000. That is wrong and he stood firm in that fraudulent information. The correct way is the trade in would take $15000 from my current loan leaving $5000 and rolling that over making my new loan $20000 for the car I traded for. Jake's way is a rip off and he claims his manager Sean agreed with that fraud. I wonder how many other people they ripped off with that scam. I'll never recommend this place.

Update: Finally got time to check my truck myself. The…read moreadditional repairs they wanted over $1400.00 to complete cost me less than $90.00 for parts and a few hours of my time. Find a reputable dealer or mechanic shop. This one isn't it.

We were stranded in our rv and even with insurance for a tow, no help. Natchez Ford was awesome…read more They got a private tow truck for us and the young incentives the rv and didn't want to charge us. We were so restful and the Ford dealer even called us the next day to just check on us. 5 stars? Yes sir!

I have been a customer here for 30 years, I have bought…read morevehicles from them, and then I bring my van in because of vibrations - They give me 2 quotes one for tires and one for front hub repacking - which I know is not the problem as the vibration is definitely from the rear. I ask to take my van to a tire place next door They want $105 for a diagnostic fee - seems pricy to tell me I need 2 tires. I wanted a second opinion - I wanted to take my van to the tire place I normally buy tires from - (The price is less important than knowing I'm getting a quality tire). They did give me my van back - I have not paid the $105 fee - but I am very unhappy with their attitude. I put on 2 tires at Arthur's and the problem was solved ... I think I will give them the $105 and never go back They have lost me as a customer. They did turn down my $105 when I went back to inform them I was no longer a customer and I would never be back.

What a pleasant surprise it was to deal with Tim and Tony. This was the most straight forward…read morehaggle free car buying experience that I have ever had. It was refreshing to deal with an honest, straight forward, salesman for once. Tim gave us a great deal and even had the vehicle delivered to us. We are very happy with the price and process and will be seeing these guys first the next time we are in the market for a vehicle.

The only reason I chose 1 star is because 0 stars is not an option. It has been the most absolute…read morepain to me dealing with these people. I would never ever recommend buying a vehicle here or doing a deal with this companies location. It's very hard to get up with someone, promises are made that are Never kept, it's almost impossible to work on getting the correct refund when they are the ones who mess up the payment. Also will sell you a vehicle in a heart beat that has a ton of issues, they will never tell you about this issues but cover them up and make it look "pretty" to the eye. I would buy a vehicle from a scrap yard before ever purchasing from here again. DO NOT MAKE THIS DECISION