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    Natchez Cycle Supply

    1.0 (2 reviews)

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    4 years ago

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    Loewer PowerSports & Equipment

    Loewer PowerSports & Equipment

    (6 reviews)

    Good luck getting parts department on the phone. They are closer to me than most dealerships I deal…read morewith for ATV/UTV parts. Have never had luck getting them on the phone. When they do have the parts, they price gouge like crazy

    On 6/9/2022, I purchased a KUBOTA, Model Z421KW-3-54 from this company. On 5/8/2024, I took my…read moreKUBOTA zero-turn mower in because it would only run on choke. I thought this would seemingly be a rather straight forward service on my mower. My optimistic outlook soon turned to frustration and dismay. I was told that the issue was due to my negligence when the claim was submitted and returned to me. Imagine purchasing a mower at $7499, with an Extended warranty at $725, property insurance at $634.92 and credit life insurance at $347.87 and being told this problem is you! The denial reason given was " This failure is due to improper long-term storage and maintenance of the unit." The product is not performing up to the standard it should, and I have not improperly stored, maintained or used this product to cause damage. My contact at the location was Jeremy regarding my concerns. I purchased this equipment in good faith for its reliability and durability and now I am facing denial of service. I was told the repair amount would be $733.00 and I allowed them to go ahead and order the part for repair. Afterall, I need and want to be able to continue to have use of my zero-turn mower. What is glaringly striking to me is, after Loewer Power Sports and Equipment realized they had an unsatisfied customer, they nonchalantly indicated they would be standing by their assessment. There was never a good faith offer by Jeremy or any other representative of his company of any kind to resolve this and continue with a happy, return customer. Loewer Power Sports and Equipment completely failed at meeting my expectations. I am standing firm in my decision, and I will never purchase another piece of equipment from this company, nor will I recommend them. Note: I have paid in full the repair of my zero-turn unit to Loewer Power Sports and Equipment.

    Natchez Cycle Supply - motorcycledealers - Updated May 2026

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