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    Napa Auto Parts

    5.0 (1 review)

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    15 years ago

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    West Cambridge Auto Salvage

    West Cambridge Auto Salvage

    (4 reviews)

    These people don't even know what parts they're grabbing you, and they specialize in wasting your…read moretime, what a joke, call in 2 hours in advance give them the exact stock number of part tell them I am on my way, I get there and they cannot find the part and then they try giving me a part that doesn't match my vehicle and I had to convince them that it was the wrong part and then they give me the wrong part and it is completely useless because it was more rotten than what I was dealing with, I don't need to go into specifics but you get the idea, definitely go to Saint Francis or ABCO in fridley, don't go to these guys unless you want to lose time you can't get back in your life

    Never before encountered a company so uninterested in my business. Inquired about 3 parts plus…read moreshipping. The original quote was $160 for shipping. I confirmed the parts were undamaged so I said go ahead And they told me to give them a day to pull the parts. 3 days pass and I can them only to dial with someone else who claimed the first person was way off on shipping and it would cost $600 in shipping alone. I was disappointed and told them I'd think about it. I called back a few days later to say I'd like to move forward with the 3 parts and the $600 shipping. I was then informed I would need to provide my OWN shipping. I told them to send me pics of the parts and started making calls. I got a quote for freight and got the pictures. One of the parts was in fact damaged so I had to reassess whether it was worth buying the bundle of parts from them since I have to do bodywork and paint now. I called back after the weekend and spoke to yet another person, asking if they'd ship just the one part through FedEx instead of freight and he said yes, he has a box that would work. He'd get it boxed up and call me the next day. Two more days pass and I call back and dish to ANOTHER person who can't find any records of this quote/transaction and said he had to look into it and call me the next day. That was 9 days ago. I don't know how this company manages to sell anything with absolutely no follow up or follow through. Maybe they rely on walk in's or local business only but I flip a lot of cars and their prices were fair so I would have been a regular. It's too bad they made it impossible to actually order anything.

    Napa Auto Parts - autopartssupplies - Updated May 2026

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