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    Nancy & Co

    3.7 (3 reviews)
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    Fincher & Ozment Jewelers

    Fincher & Ozment Jewelers

    (3 reviews)

    Do not have your jewelry repaired here!! I have never had a jeweler return a ring after coming back…read morefrom being repaired and not have them offer for me to look at it under the microscope. So after paying and leaving, I took it out to discover that a chunk of the ring was missing with a diamond set on an angle with the outer band rough to the touch and visibly damaged. After returning to the store, they offered to repair it again. After three more weeks, it was 'better' but the damage to the ring is still visible. Further, after having the ring back for only a few weeks, one of the stones is already missing that they replaced. Absolutely unacceptable and I would steer clear of trusting them with your jewelry!

    Extremely angry with these people…read more I've been fighting all year to find someone that could custom make an engagement ring. Finally found these people a month or two ago. They assured me that they could help me design and have the ring on my woman's finger by my deadline of Jan 2nd. It's currently Dec 30th and while I could take them at their word that they have the ring, I'm not really inclined to do so. On Dec 28, they told me it would be delivered the next day and that they would call or email me when they had it. Yesterday came and went with no contact. Understandable. Today, I try emailing them and calling them. Their answering machine helpfully declared they'll be closed the 28 through the 3rd. I go by their store and, sure enough, it's barred up with a neat little sign repeating the same thing. So, the same day they said I might be able to pick up my ring was the same day they started their little "checking inventory" thing. No call; no email; nothing for over a month to tell me that they wouldn't be able to make my deadline due to a preplanned closure. Even their Google page says nothing about being closed before the holiday weekend. That's what really hurts the most; I could accept an unforeseen derailment, but they were planning this thing for months and told me not a word.

    Nancy & Co - jewelry - Updated August 2026

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