Demian Barrios did an exceptional job photographing my wedding and since then I've enjoyed watching…read morehis success grow as a lava chaser. DB was on the front line during the 2018 Leilani eruption! I have heard since he even opened his own photography gallery at 112 Ponahawai Street.

Ridiculousness and Disappointment: How I Had to Chase the "Lava Chaser," Demian Barrios, to Get My…read moreMoney Back. I am posting this as a 2-star review because I think a lot of 1-star reviews are dismissed as being vengeful or not credible; I want people to read this and actually consider my experience before potentially doing business with Demian Barrios/Primary Focus Photography. This is not a malicious post; I'm not going to disparage Mr. Barrios, or give him any other reason to have this review deleted for libel or false facts. I will stick to the facts of my dealings with him, and how I had to recoup the money I paid him when he had not delivered the agreed-upon product after four months. I am itemizing my largely one-sided communications with him beginning in May 2018, until I was forced to finally seek third-party assistance to recover my money in late August. Here is the timeline of how the whole mess unfolded: * I initiated a conversation with Mr. Barrios via Instagram (@dbphotogallery) on May 9, 2018, asking to have a print made of one of his photographs which my girlfriend loved, but which was not offered on his website (primaryfocushawaii.com). * He did not respond until May 17 - that should have been red flag #1. * I reached out and asked him if he was interested in continuing on June 27. 40 days to respond -- red flag #2. * He responded on June 28, and I asked him if we could communicate via text or phone to make it easier and more expeditious. He did not respond. Red flag #3. * He got back in touch on July 11 to say he had been busy and was trying to locate the photograph. * We agreed to print size and price on July 18. * I paid him via PayPal on July 19, per an invoice he sent from Primary Focus Hawaii. * I sent a status request on July 30, and he answered August 1 that he was checking on the order. * I sent another status request August 3. * A local third party also intervened on my behalf on August 3, urging him to respond to my inquiries. He sent me a long series of messages via Instagram the next day, apologizing and explaining that there had been a delay at the printer but he had been unaware because he does not check his email, messages, etc. He cited the volcano eruption as having been a preoccupation, but those events were largely over during this time; however, he HAD been busy promoting himself and his media to news agencies (I was also told that this is how he normally conducts his affairs, picking and choosing when to communicate with people because he has a bit of an ego). * I answered him the next day (ironically, he actually hit me with a second message and asked me to answer him), acknowledging and thanking him for his response. I told him I was interested in continuing, IF he would make the resolution of our deal a priority. He did not respond. His message the morning, August 4, asking for a response was the last communication I ever received from him. * I called (got his # from Facebook) and left a courteous but firm voicemail on August 16, asking him to call me immediately; it was never returned. * I called and left a second, less-cordial voicemail on August 17, demanding an immediate call back; it was never returned. * I sent a text message on August 20, asking for a status update and a response to my numerous inquiries; it was never answered. * I posted a comment on his August 21 Instagram post the next day, hoping to spur some sort of response; it went unaddressed and is still on the post as of the writing of this review. * I sent him an email via PayPal in error, intending to report the problem but unintentionally ending a direct message; although it detailed all of my bad experience to date, it still went unanswered. Realizing just how ridiculous it was that I was trying to make someone answer me who was not going to, I initiated the refund request process with PayPal on August 24, 2018; thankfully, Mr. Barrios stuck with his usual pattern and didn't respond, and I was refunded my money by default on September 1. It had been three months and three weeks since I contacted him - six weeks since I had paid him and four weeks since my girlfriend's birthday had come and gone. Now of course I do recognize, in hindsight, how many red flags there were in trying to communicate with Mr. Barrios, and how ridiculous the situation was even before I paid him; I bear some blame for this mess. It was obvious from the start that I was not dealing with a professional, but I still tried to make things work. I should have done a little more research before contacting him (had I simply Googled his name and the word, "scam," those results alone would have kept me from ever reaching out to him. By his own admission, Mr. Barrios isn't the best at communication; he told me (see Instagram conversation screenshots) that he doesn't check his email very much. Every text message and voicemail I ever sent him went unanswered.

Debrasue did an amazing job with the photography and videography of our property for Emerald…read moreProperties! Very beautifully and professionally done! Highly recommended!

So happy we chose Hulaview. The images of our place turned out simply stunning. Debrasue has an…read moreamazing eye as a photographer and also is very professional and fun to work with. Thank you!

She was on time and picked us a great beach to take sunset pictures on. She was friendly and worked…read morewith us until she thought the shots were just right. Would recommend her.

Very flexible and accommodating for our family, Shannon was excellent with our kids (not always…read moreeasy to get them to sit still). She was very pleasant and easy to work with.

They don't respond at all. Been asking couple questions over and over with months of no reply…read more Horrible service. Take you business somewhere else.

Always a pleasure to work with you Amy Flanders. Always received payment on time for our services.read more

Absolutely amazing photos! The drone and twilight shots really brought out the beauty of the…read moreproperty. The listing looked so much more professional and attracted buyers right away.

This is a photography brokerage company. They just look for photographers in the market You are…read morecalling them from and find you a match. You are guaranteed to be paying less by finding a photographer yourself online They don't vet anyone they just get pricing and mark it up. They apparently are doing the same thing with cleaning services and plumbing companies. so this is most likely a scam company.

Ethan captured everything I wanted in this photo shoot with my husband of 18 years . I wanted both…read moreromance and beauty and he delivered! His price is super reasonable and not to mention, he is wonderfully easy to work with . Both him and his wife Nicole are amazing!

From the owner: Our professional photography team is the perfect match for you. Portraiture, real estate…read morephotography, or aerial photography, we have you covered! We are also FAA Part 107 Certified with a Remote Pilot License. We are fully licensed and insured. We are your Big Island of Hawaii drone photographers. Our UAV team makes it easy for you to get the footage you want without the hassle of dealing with the FAA.