Best nails in Nelson. Friendly efficient and all around wonderful experience! Thank you Natasha,…read moreI'll definitely be back!

From the owner: Accepting new clients! Full time certified aesthetician of 14 years. Specializing in expertly…read morerefined nail enhancements and customized lash extensions. All services use high quality products for durability and comfort to accentuate your natural beauty.

This was my first time going to Heather's Nail boutique, and I am very pleased that I went. As soon…read moreas you walk in the door, you are greeted by staff. They ask if you've ever been there before and I had replied no. So they showed me around and explained everything. I picked up my color and Caitlyn met me immediately to get me started. They provide heated neck wraps, if you'd like, the massage chairs have all kinds of wonderful functions, and the whole atmosphere is very pleasant. Everybody from the staff to the clients were all having a good time and enjoy enjoying themselves. Caitlyn did an amazing job and my toes look great. My rough heels are smooth and the massage on the legs felt great. Heather also makes all of our own scrubs, lotions, and washes. Wonderful sense to choose from, and I did take the tangerine mint lotion home. I have a feeling I'll be back for other sense as well. Definitely will be returning.

Sad that I can't give a better review because the salon is lovely and seems like the people working…read morethere are too- I really wanted to love this place; however it was just not the type of manicure experience I prefer, especially for the price point. I've had TONS of manicures- in and out of the US + I lived in Vegas for years... I've had all types of elite spa manicures and quick fix hole-in-the-wall manicures. My mistakes for this appointment: *Booking a couple days before via text- led me to end up with a very inexperienced manicurist. *Not inquiring about pricing- I expected to simply spend less than $50 for a basic paint manicure (coming in with naked nails), so didn't think much about asking when I booked. Beautiful salon with coffee/tea and refrigerated beverages available for clients. I was so excited after arriving I even text my boyfriend to tell him how nice the salon was! The manicure felt VERY slow with very soft work on my nails and (annoyingly) soft finger/hand massaging... I'm assuming this is partly due to me coming in with naked nails- she was trying to tie up some time maybe? So I don't mind a nice finger/hand massage- in fact I love it, but it was SO slow and gentle and I didn't request any extra massaging nor was I offered any options for upgrades or even manicure packages and/or pricing. Before paint (see pictures) she took me to the front for payment- $60 for a completely basic manicure; I almost didn't get any paint since I typically go natural and I wished I hadn't. I was shocked at $60 but paid of course and tipped $6 on the receipt, mostly due to my shock- I had some cash so would have tipped more had things gotten better. I've never paid $60 for a basic manicure, not even with gel. Have I paid that in high end hotel spas with amenities and such? Probably, but this was in Sandpoint Idaho, close to the woods I grew up in!!!! Other things: *She didn't clean out underneath my nails at all, which I thought was standard for any manicure, nor did she really pull my dead cubicles off and it was already too late when I realized it. *She tried to be done after two coats but I could see most my nails completely through the polish so had to ask her for another coat. Overall I didn't really enjoy the manicure, however I didn't hate it either- it just wasn't my speed/vibe personally and unfortunately the experience didn't match my expectations, especially for the cost, at all. *There should be a basic (reasonable) manicure price available with upgrade options. I might give Heather's Nail Boutique another try in the future but I'll be more specific on what I'm wanting and such when booking. I waited two weeks from day of service to post this review (my nails were pretty rough for the duration of my work trip in California) - I was debating on posting at all but I think it's important that, as our little sleepy Idaho towns grow so fast and our options change, people are sharing their experiences with things like going to the salon for a simple manicure.

***DO NOT WASTE YOUR TIME OR MONEY***. If zero stars was an option, would select that. This place…read moreis absolutely a farce and is not to be trusted. The "nail tech" who clearly has never done a manicure began by sitting through expired polish, explaining that it was the end of the year ans sonw of the polish gets goopy. She then wrapped me in nail polish remover for 15 minutes (no filing), attempted to scrape off the top layer, and then went on to blame my polish for the lack of ease of removal. Her "boss" came in who then attempted to speak down to me, saying OPI was REALLY hard to remove (it's not). She took out the electric file, which was dead. And then took a nail file to my nails with a half assed attempt at salvaging-- it was so clear they had NO IDEA what they were doing, zero clue on nail care or treatment, and kept speaking down to me as if my polish was the problem. After looking at my destroyed nails, I left. I cannot believe their complete lack of professionalism or qualifications- head ANYWHERE else but here.

The owner and their staff are very friendly, and they offer a lot of treatments, from eyebrow…read morewaxing, to massages, to laser hair removal. Very happy with them thus far.

Gel mani. Friendly, clean, not too fast--not too slow. Perfect! I am a vacationing Out -of-townerread more

I started getting my nails done Shannon in 2015 and saw her biweekly until I moved out of state in…read more2022 (minus a brief hiatus for cancer treatment). First, you won't find a more quality nail job anywhere else. Trust me, I've been searching for a nail person in Phoenix for the past two years. She takes pride in her work and always was able to find time to get me in to fix a broken nail (not her, I'm total ADHD heavy on the H). She's also just a wonderful kind person. She genuinely cares about her clients. And if you ask her very nicely she might just hand paint hearts on your nails.

I went in yesterday (Tuesday) to inquire about pricing and scheduling for a pedicure. The gal…read morewasn't particularly friendly. However, she offered me an appointment that evening at 5 or 5:30pm. I declined as I was already booked. I told her I was looking for something tomorrow (Wednesday). She offered me 12:30pm tom (Wednesday). I gave her my information and left happy (despite her demeanor of being inconvenienced) for an appointment that fit my timeframe (as I had a doctors appointment the next day - Thursday). Showed up on time, she's doing a manicure and lets out a huge sigh. Asks my name, talks to co-worker and tells me that I don't have an appointment today. Co-worker looks at the schedule and tells me I'm booked for Thursday at 12:30pm. I explain that I booked with her yesterday, for today. She proceeds to get angry at me and argue that I'm booked for tomorrow. They offer me an appointment for this evening (Wednesday). I declined because I have work. At this point, I've decided that I'm spending zero pennies with this business. I told them, thank you, I'll go somewhere else. It's unfortunate, because I really needed a pedicure before my doctor's visit tomorrow. But, if your customer service is this terrible, it doesn't matter how great your work is. 10/10 do NOT recommend. Zero stars if that were an option.

So....we hadcan appointment for 12:45 today. 1 mani/ pedi, 1 pedi. We arrived at 12:40. There…read morewere no ZERO customers in the shop The man came out from the back room and said " you wait 5 minutes while we eat lunch"! So we sat down and waited 10 minutes while he and a female leisurely chatted and ate, while ignoring the paying customers!!! We left! They could not have been more disrespectful AND they only take cash so they don't pay taxes!