I have been coming here for almost 10 years now and I have never had a bad experience. The manager always gets me seated in a timely manner and takes great care of my nails and she does the best brow wax!! Clean and fast read more

I be gone here about two or three times. The prices aren't bad especially for the area the nail Shop is located in! They have a plethora of nail polish and shellac. I've only gotten my feet done and they did a good job I have yet to get my nails done here. read more

The lady and staff were really nice, please let that be noted! However, I've gone twice now to get my eyebrows waxed and both times I've left with obvious hair remaining. They have burned me once and made me bleed once. I wouldn't recommend letting them wax your eyebrows, as they are just terrible at it. read more

I can be quite picky when it comes to nail salons, but I was pleasantly surprised with Nail Zone. I decided to give it a try because of the location (walking distance for me), but I decided to stay a loyal customer because of their quality of work and prices. They are all always so attentive and such perfectionists with their work. I definitely recommend Nail Zone. read more

Horrible customer service. Had a manicure and within 2 days, the nail polish chipped off. Came back to ask for a nail polish change, that I was going to pay for, and she said they were too busy. Had to cross the street to have the nail polish removed and changed. Should have listen to the reviews. read more

What I got: gel manicure and deluxe pedicure This was my 2nd time here and I really like it. I read the ratings and saw people were upset about a couple of things so I watched every step this time closely to see if they were right. After this experience, I think they must have read the reviews and fixed anything that was mentioned because I got a GREAT gel manicure, I sat in the massage chairs for both the manicure and pedicure, my pedicure looks and felt amazing, and I really enjoyed my experience. I was there an hour and a half but that's been standard in my experience and I prefer it to be that amount of time because they're taking their time on my experience and the quality AND it's more relaxing. I will definitely be back. read more

This is what I get for trying new nail shops. The staff here was unfriendly, slow, and very impersonal. I stated numerous times what I came for but was dissuaded and pressured into getting something else. Walked out of the salon with a half ass uneven paint. To say I will never be back is an understatement. read more

I really am very dissatisfied, disappointed with this nail salon. I went in on Saturday and had a french manicure and later that day My manicure was already falling off I was very upset about that. So I went back on Sunday 12/10/17 and took my fallen manicure the gentleman took a picture of them to show to the lady that did them. Well come Monday again I have the same issue so to say the least I am very upset. I am not sure what type of polish they are using that it is no good it was a waste of my money and time. I will never go back and I do not recommend this place. read more

Nail Zone - Nail Salons Near Me - Houston, Texas

I was a walk-in and I do not regret coming to this nail salon! They were very kind and not pushy to upgrade services like other salons. My tech helped pick out a volor and gave honest opinions of how it looked on me. I would suggest this place to everyone. Love nail zone! read more

I go to this place fairly regularly and usually I am incredibly pleased with the result. The price is really good (like $30 for mani/pedi). I have really dry feet that get super gross when I wear heels, it just is really hard on my skin and calluses form quickly. This place charges an extra five dollars for "callus removal" but damn, those ladies aren't afraid to remove every bit of excess skin on your feet. That's what I'm looking for when I get a pedicure, someone who is not going to half ass the scrubbing portion. That being said, I went today and I got a new guy that I've never seen there before. He did a good job with the aforementioned callus removal, but he was clearly a student. He was slow as Christmas with the cuticle trimming, but he did a good job overall. Then at the end he came over and asked me to sign my name on his list to show that he had done my pedicure. I asked if he was a student and he said he was certified. Maybe so, but I'm sure he was in some sort of training phase. I like to get in and get out so I didn't appreciate being the guinea pig in this case. I will still go back, but I'll be requesting my favorite manicurist this time. read more

Giving one star (they don't even deserve that) so that I can leave a review. Awful experience. Too many issues to type in great detail. Dirty equipment, cold water for soaking, lamest massage ever. I didn't even finish the manicure. Total joke. Too bad. It's a great location. They could be bringing in big bucks if only they had a clue. Hope they go under soon so a real Salon can go in the space! read more

Stopped by the local nail salon before work. I got the deluxe pedicure. It was a early morning walk-in on a Friday morning, no wait!!! The pedicure was not only relaxing, it was fast and perfect! I highly recommend NailZone. They really take care of you! read more

Nail Zone - Shellac manicure with Crystal (the Manager) and pedicure! - Nail Salons Near Me - Houston, Texas

First time here and I went in for a gel manicure. They had a wide range of colors to choose from and the place seemed clean. The man who did my nails was very particular and did a great job! Pleasantly surprised after reading the bad reviews! read more

Nail Zone - Gel mani with natural nails - Nail Salons Near Me - Houston, Texas

I loved my experience here. Tina did such an amazing job even though I walked in 20 min before they were closing to do a full set. They found a new customer for sure! read more

Attention to detail! I walked in, they took me right away. I changed my mind on the type of manicure and they didn't mind. The manicure was meticulously performed. I'm very satisfied and will go there next when I have more time for a mani/pedi. Very polite and accommodating! 5 Stars! read more

Worst pedicure of my life. Looks like a two did it, headed out of town when I noticed or would have made them start completely over. read more

Nail Zone - If you want your pedicure to look like a two year old did it go here. Didn't realize how bad it was until headed out of town. - Nail Salons Near Me - Houston, Texas

This was my first time in the salon wanting a pedi. It was on a Tuesday around 11:15 and there was only other person in the salon. I ask my person why it was so slow and she did speak English. By this I am the only person in there. I again I asked what her name was to try to start a conversation and I could not understand her. We finally got her name which was Nancy. Every one connected to that shop were on their phone. That was the most unfriendly place. The good news is that Nancy did a great job read more

I was hesitant to come here because of all of the negative reviews. Ive come here 5x now and each time they do a good job and always accommodate my pop in appts. The young girl who does pedicures is amazing every time! The manager lady always does my nails and she is always so kind even if i broke my nail to fit me in. I am hard on my nails because I do hair so after the 1 appt she has figured out my needs. I appreciate them very much. read more

What a great experience today at Nail Zone! I got a deluxe pedicure and a manicure with buffed nails. They were super careful to detail and took time to ensure a pretty result. The hot stone massage following salt rub, botanical mask and hot towels was ahhmazing! Each experience here gets better and better! Highly recommend Jennifer! She was super sweet and provided excellent service. read more

Getting my nails done at nail zone! They were busy but they got to me right away! It's cool to get a discount for leaving a review!

I have been coming to Nailzone for 8 years and I love it! The customer service is always on point and they things in timely manner. Owner has done my eyebrows for years and i can't live without her! It's a must go to place for nails and brows!!! read more

Nail Zone - Nail Salons Near Me - Houston, Texas

Very nice clean and good service place! Ken is very attentive and does a great work! Very close to everything and always professional!

Walked in mid day on a Friday and was served right away. The staff didn't speak much (didn't get the idea that they spoke English that well) so was glad I had a couple podcasts to listen to. I got a pedicure (#2) with the paraffin treatment and hot stone massage and she spent about 90mins between the treatment and polish all for $42 after tip. I am just visiting Houston, but based on my experience I would return and recommend Nail Zone read more

If you are of any color I do not recommend you to support this business!! I am writing this review as we speak and I never have used Yelp up until now. My girlfriend is currently getting a manicure. I (an African American man) walked in, asked my girlfriend where is the restroom and her nail specialist literally spoke in her language to another gentleman. After exchanging all those words she answered back to me saying sorry the restroom is out of service and to go next door!! Honestly!! Things will never change and people really have to understand the micro aggression discriminations we go through that never get publicized. read more

I originally thought nails were cute but after just one day of having them 1 plopped off after open my purse. I went to get it fixed and he had the nerve to charge me a fee. He did the acrylic so thin that they are just plopping off doing basic everyday tasks such as turning a book ( okay I'm over exaggerating, lol but y'all know what I mean) nice if u only want to wear for a couple of hours. read more

Nail Zone - Horrible - Nail Salons Near Me - Houston, Texas

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I was in the area and really needed a pedicure, so I decided to try them out...without reading yelp reviews...which almost always bites me in the a$$! My overall experience wasn't *that bad* but I wouldn't return based on my experience either. I was greeted....er, asked what I wanted, as soon as I walked in the door. They didn't indicate there was a wait time, so I picked my color and they told me to have a seat in a pedi spa chair. They ran the foot bath water and helped me turn on the massage chair. I didn't keep track of time - maybe 20 minutes later - I had to ask them to give me warmer water because it was now cold. Not too long after they refreshed the water, a man came from the back to do my pedicure. I wasn't in a rush, so I wasn't bothered by the wait. However, it was odd to me that other customers who came in after me were given such variations in time before they could wait on them. Some people were told to come back in an hour, 30 minutes, or that they could be helped then. There was no pattern to the responses and they were provided within minutes of the prior response when the same number of customers were still being serviced. Just seemed a little odd to me. The man who gave me the pedi was not very good. While I love a lot of pressure with my massages, he was just all over the place. He rubbed SUPER hard when he put an exfoliating mask on my legs. So much that it almost burned. Then, when it came time for the massage/hot stones, he basically just moved his hands/hot stones up and down my legs/feet without actually doing anything. The pedi I selected I think was the deluxe/higher end option. There was not much to it. I even asked prior to selecting this option how long the massage lasted and he said 10 minutes. I could tell that their mission at this salon was to see as many clients as possible. Hell, maybe that's the mission at every spa, but if can give me a damn good pedicure, I will tip you well above 20% AND keep coming back to you. I would think repeat well-paying customers would be the goal. I really didn't want to tip, but I ended up giving about 15% because I can't be that person that doesn't tip. Bottom line: if you're just there to quickly get in and out or the chair and on with your life - book an appointment and they'll get to you quickly. If you Ara looking for an enjoyable, relaxing experience, this is not it. read more

Great service, cute salon, and good music. Also very friendly environment. Definitely will come back again.

If I could rate zero stars i would. We came in here for a refill and a pedicure. There was one customer and the lady said they didn't have anyone available and to come back another day. Horrible vibe from the moment we walked in. We stayed we would go somewhere else and the lady just said okay.....GO TO FIZZ, they will welcome you with open arms and mimosas. Fizz is so much better than this place, you're welcome! read more

Do not go to this nail salon!!! This is the worst ever!!! The powder was so clear and cheap looking.. The guy that did my nail didn't know what he was doing! Finally when he finished my nails I picked out a gel color, he put 3 coats of Gel on my nails and, then got it all on my cuticles and it looked all bumpy and ugly!!!! I complained right away about it, then he Took like a half an hour to file the gel off!! At this point I'm just over my whole experience there I've never in my life had somebody put gel on my cuticles and then was trying to file off the gel with a little file machine on my cuticles.. I was like no that hurts!!!!!!! So I finally just wanted to get out of there!!!! I picked a regular nail polish color and just had him paint my nails..Then about an hour after I got out of their one of my nails broke, so please do not ever go to this nail salon!!! But the lady that did my pedicure didn't awesome job!!!! read more

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Under new management since Feb. I was walking by and decided to have a pedicure....Ken did it. AMAZING....the best I have ever had!! My daughter also had a pedicure... with designs....lovely! THE STAFF WERE SO WONDERFUL! I did witness 2 people come in and say they would like a Pedicure and even after the staff ran the water ... the woman said "I will be back in 10 mins" and never showed up. Another said they wanted 2 pedicures in 10 mins... 1 hour later they never came back. read more

Horrible, rude staff!! I showed her picture and she said it was too hard, also waited ONE HOUR after she said 30 and they started someone else before me!!!!!! HORRIBLE SERVICE. Acrylic nails were okay . Even though the lady told me it was 38$, she charges me 45 and I only had 40...result: they didn't let me leave until 45 minutes later, someone came and dropped off 5$.... ended up missing a makeup appointment. Rudest staff at a nail salon IN THE WHOLE WORLD!!! read more

No.. Do not waste your time, I have been here twice because it's within walking distance of work. Both times I have been extremely unhappy. Nail selection is so poor and the job they do is awful, my nails are uneven and they didn't even file them straight... Getting a manicure? Don't expect a massage but you sure pay for it after I was done with my manicure, she then charged me 5 extra dollars for a top coat, ummm what???? I said you didn't tell me to get a top coat was 5 extra dollars...she said she did when she in fact did not. Just don't waste your time, there are like 100 other nail places on Richmond...I will never come back:( $30 dollars wasted. read more

One of the worst manicures I have received. I asked for them to take off my dip mani and do a regular mani/polish. The technician was extremely rushed and was super aggressive with the electric file; so much so that it wore multiple nails too thin and was very painful. 3 people walked in while I was getting my nails done, and they told each of them it would be a 10 min wait, but all three technicians had just begun on new customers and they all ended up waiting far longer than promised. This caused my technician to rush through my mani. My friend and I requested the same service and I was finished over 30 min before her. My nails are all different lengths and the polish was not applied evenly. Definitely will not be returning and do not recommend at all. read more

very nice staff, took time and did my pedicure as I asked i'll definitely be returning ! thank you

Horrible job done! They always gossip about clients. Very poor customer service. Nail polish don't last long

Ken is really patient and great at what he does! I enjoy coming here and it's close by

This was the worst nail experience of my life. I actually walked into Nail Zone because i was in close proximity to the gym where I had just worked out. When I walked in, three employees were sitting on the couch talking to each other. They did not even say hello. So, I asked if I could get a refill and how much. They said $17. I was stunned by this low price- and asked if they were sure and showed them my nails (I needed two colors done for my refill). As I sat down I casually asked if it had been busy. The man replies sharply, "YES!" in a very defensive manner. Then he asked if I was from around here. I replied I was and just commented that I hadn't been to their nail salon before. He wasn't finished. He asked if I was from Germany. He said anyone who was local would know this is the Galleria area and of course they're busy. He continues to go on and on and says it's always busy and continues to explain how busy it is. I was starting to get irritated. My nails were grown out a little and he asked if I wanted them to be cut. I replied yes. He immediately proceeds to shorten them with the dremmel. When I asked him why he was shortening them that way , he said "everyone do different." So when he saw my nails he then said, two color, we do for 30 dollars. I looked at him and said I thought you said 17? Well, then they "compromised" and charged 28. I didn't come into a nail salon to bargain for nails. I just wanted to get my nails done, in an hour, be treated decently and left relatively happy. Well then, he began painting the white. It couldn't have been thicker or any more uneven. It looked terrible. When I said something, another lady came to his rescue and replied- "he do by hand! Not perfect!" It continued to get worse. When I realized this was not a good nail job, I said I didn't care for the thickness of the pink. They replied, "fine! We cut them off. You go somewhere else." I was shamed into staying there although I should have left. After, get this, an hour and 45 minutes, they were finally done. That is way too long for a two-color refill. The man continued to talk about how busy they were. I told him to stop and that his comments were enough. Then he remarked he didn't speak English good like black people and said something about how he's not the president and didn't get votes like Obama. What?! I had NO idea where he was going with this. So after finishing, I paid and left. It is now 2 days later and my nails are SO incredibly thick. The nails are already peeling up and the cuticle from my nail is sore from where he rubbed it with the dremmel. I was particularly upset because I just got engaged and will be returning to school soon (I'm a teacher) and when we have our first faculty meeting, they're going to want to see my hands. So, what they'll see is a beautiful ring and a thick pair of nails that I can't wait to grow out. Please don't go to this place if you know what's good for your beautiful hands. They will find a way to make them ugly. read more

As soon as we walk in when had to wait like 20 mins okay that fine. We came back and one more person join our group. It look like she was bother because it was a big group. The owner was so rude, unprofessional and over price she said one thing then she charges something else when you have to pay. Theres only one person who does nail and only two people who does pedicure very small. I will NEVER EVER RECOMMENed this place to anyone. Please take your business and Money somewhere else. read more

This was my first visit to Nail Zone and I came back happy and satisfied. My nails look soo good now. The staff was polite and courteous. The studio was clean and tidy. I liked the place and highly recommend it. read more

Hubby and I had half an hour between lunch and picking up kiddo from a friend's house, so we walked over here from Dimassi's. Wasn't sure what to think at first - pretty empty, no frills and some dated photos on the wall (dated enough the nail fashions are coming back). And I won't lie, the pedicures there are no frills either, but let me tell you what - for every crummy place I got where they run some lukewarm rocks on my calfs or scald my toes with wax, most of the time I walk out with greasy feet and imperfect toenails. Not here. It's a week later and my toes still look like absolute perfection. I'll be back - efficient, quality experience! read more