At first, I had a difficult time making an appointment, as only one of the nail technicians speaks…read morea little bit of English, but just enough! Once I got there, I had a picture ready to go of what I wanted to get, acrylic nails in an almond shape. As she didn't speak a ton of English, there wasn't any small talk, but that's totally fine with me. She asked about the length, shape, and everything before she proceeded at each point. She was very delicate and precise in placing the acrylic tips, and painting on the pink powder, which made clean up quick. The entire time she was very precise and paid attention to every detail, and my nails didn't hurt at all! Which happened when I got my first set of acrylics. The shop is very clean and well-kept, and the nail tables have vents in the center for the chemicals so that you don't breath it in directly or sit in it the entire time. The shop smells lovely and not at all like chemicals! Very clean and lovely place with friendly and detail oriented staff! Highly recommend