I am so excited about my new down feather pillow! My wife has two from this shop she purchased…read moreseveral years ago and still loves. Today we bought my pillow and several pillow cases. The staff was friendly and patient with our very limited German vocabulary. Interestingly the word hypoallergenic in German is hypoallergen pronounced hippo-al-er-geen, so it took some help from Google translate to figure that one out. I'm highly amused by the fake flying geese and clouds on the second story. I also have an amazing bath towel from here that is huge, soft, and still holding up well for being a few years old.

We picked out a couch and were told it would be 8-10 weeks before it was ready. At around 9 weeks…read morewe got a phone call and said couch was ready. They said they would deliver 17th August. This was on June 27th. We asked if we could pick it up and they said they had to arrange permission of that since it was at warehouse in Mannheim. They said we could pick it up on Aug 15th. We needed the couch on Aug 1st which is why we scheduled buying it in May. We were very disappointed that we would have to wait almost 3 more weeks for delivery and pickup was not a viable option. I doubt I'll not be buying from them again. edit: Contacted someone else and they said it was incorrect about the price for delivery so I'm updating review. Still disappointed that we could not pick up earlier and that it would take so long to get from the Mannheim warehouse (1 hr drive) to Kaiserslautern and or our home.

Bought a bed with two side by side base pieces that were covered in fabric. After more than two…read moremonths they TOLD( not asked me) when they would deliver. Each base piece was covered in fabric which tore when the dopes who delivered it (against my advice took the wrapping off (and left it for my neighbor to pick up) so they could try and shove a piece half the size of a king bed in my elevator instead of walking 2flights. It didn't fit as I predicted and I was delivered a torn bed. Then came ANOTHER couple months waiting for the replacement to the torn half of my bed. The day FINALLY came and after damaging my wall on the way out with the torn piece and bringing up the new piece, they discovered they had ordered the left not right side and had to switch back to to torn piece. Then came ANOTHER several months and FINALLY they delivered the correct piece to the bed. Now I discovered the hinge was assembled wrong and no one is answering the phone as I try to get repair done. Bottom line; DO NOT expect good customer service. Oh AND EVEN with a receipt for a small purchase in under a week they NEVER refund money for returns. Only store credit on a flimsy piece of paper. Ugh!

Affordable furniture and friendly staff…read more Bought a few things here on the same day and will definitely hesitate from buying here in the future, only because they save on price since nothing is labeled in the boxes. You literally have to figure out what the pieces are based on number of holes and screw size. I'm used to pieces of furniture and screws being labeled with letters/stickers. See the instructions for one desk that I bought? They are literally on the side of the box, hard to decipher and faded, with almost nothing labeled. At least other furniture stores put effort in their instructions.

We love Poco. Their furniture isn't great quality (it's similar to IKEA) but is cheap and readily…read moreavailable. But Poco's decor, hardware, appliances, and kitchen stuff is great and very inexpensive.

Store is pretty big. Large selection of things. Prices seem to vary wildly though, there are desks…read morethat jump in price just due to color differences. If you're looking for furniture, IKEA seems to be The place to be. Lights, couches, beds, foldouts, clocks, desks to all sorts of kitchen and bathroom things. Also, entering the stores kinda confusing. Careful you don't come in the back.

Been here a few times since moving to the area. Typical IKEA layout, everything upstairs for you to…read moreget inspired and then downstairs the warehouse where you grab your items. They have a cool feature where you can design your stuff at home, it'll give you a code and you can plug that code in to the computers downstairs and it'll tell you how to get your items. For some items you have to go to a representative for them to pull it. So you can't grab everything yourself but it's otherwise good. As for COVID precautions, there's plenty of hand sanitizer and there are markings on the floor for safe social distancing. There are also plexiglass dividers to keep the employees safe when they are checking out the customers. Can't wait to come back for the meatballs when COVID is over!