I have no idea what is going on with Carolina Pain Institute, but for over a year when I went for…read moremy appointments I was told Dr North will not be back until ______{and it would be 3 months}. Dr North did a SI Joint fusion on the left side and now it is painful constantly and I WILL NOT live the rest of my life on pain meds. I thought this procedure would relieve sciatica pain, but in my case it may have helped a little while but this constant pain is terrible. After Dr North disappeared I did see one of the other doctors one time and he scheduled a test for a SI Joint fusion on my right side. After the test he called me in January to say the surgery center had put a hold on the needed procedure and I would receive a call in mid-February with a date and time. And now here we are at the end of March 2026 and still no phone call. Actually, I have no pain currently on the right side. And this morning I finally got someone to answer the phone and I asked for an appointment with Dr North. It's hard to believe that the front desk is that busy no one can answer the phone. The person answering told me he hasn't been with us for over a year. I asked why wasn't I as a patient notified of this and the lady said we don't notify patients of this sort of thing. I had as a patient put my confidence and trust in this facility but I am very concerned and disappointed with the secrecy and I feel like my situation has fallen through the cracks. She couldn't answer my question as to why I had not received a phone call in February. The lady wanted to make me an appointment to come and discuss the situation and I refused to make an appointment because I don't know who or what I can believe. The entire thing at Carolina Pain is too shady. I will say that Lena, NP is great but she's limited as to what she can do.

This is the third pain clinic I have been a patient with. The first was a "throw another medicine…read moreat it" practice. The second was fine until the doctor retired. And, now, going on 3 decades of pain clinics, I've been blessed to be with Dr. Kapural and his team for 4+ years. This is BY FAR the best clinic yet! Here, they use cutting edge procedures to FIX the problem instead of "putting a band-aid on it" by just using drugs to cover up the pain. If you're looking for a pill mill, just go somewhere else, because they don't work like that. There aren't enough words to express how happy I am to be a patient here. I feel better now than I have in many, many years. Thank you, Dr. Kapural!!!

I have received six weeks of treatments for knee pain related to arthritis in both knees at this…read morecenter. Every single staff member was extremely professional, but caring and compassionate in their approach to me and my treatments. They are prompt - I never had to wait past my appointment time. The providers administering and assisting with my treatments were competent and always concerned about my comfort during the treatments. I also appreciate the COVID-19 precautions and other infection control measures that were consistently enforced inside of the office and during treatments. I highly recommend this center and their staff. By the way, my knees are pretty much without any discomfort now and I am told by the providers that they will continue to improve over the next few weeks.

Janis Buono FNP and Dr Cochran are great ! The evaluation of my condition and treatment was spot…read moreon.

The Novant Health Spine Specialist - Bermuda Run office is well-equipped to meet several pain…read moremanagement needs. Although they have had a rocky few years with staffing changes, personal emergencies, and illness that kept the Doctor unavailable for months, the office attempted to keep treating those they could. It is generally a good practice. However, it would be best if you take caution before expecting them to understand any changes or personal emergencies that you may have. I am updating my review after experiencing first-hand that they are not as understanding or patient toward the patient's schedule change needs, and they do not document all communication accurately (this may be due to the many changes in staff and temporary workers, but it can negatively impact you nonetheless).

They are the sweeties people you could ever meet, And they really care about you, And take time to…read morelisten to you, with out rushing you out the door like other, i would recommend you all to anyone and everyone. Think you for everything.

This is the most disorganized, uncaring office I have ever dealt with. I would not recommend them…read moreat all. They can't keep staff and they switch appointments without consulting you and will not return phone calls when you call.

I highly recommend Carolina Specialty Care, especially Melissa Bellamy, ARN. She's a ray of…read moresunshine in the medical field and will listen. (Always a plus.) The office is clean and bright, and every worker I've encountered, from the front desk, the lab workers, to the medical assistants, have been friendly and helpful. I have never had any issues getting Rx refilled. They are always busy, but not crowded, thankfully, and if you need to get in between regular checkups, you won't have a problem.

This is for neurology. Friendly staff. You check in at the…read morekiosk and that gives you a number. Then you go to the staff to check in even after doing so online. The physicians are awesome. The dystrophy clinic is very well run and the doctors are all so helpful and caring. Parking outside is easy. The parking level is the second floor and not the first. All the lights turn off automatically at 5pm.

Since I am on the kidney transplant list, my team sent me here to have a Fibroscan of my liver…read moredone. The staff was friendly and I was seen within minutes of arriving, hardly any wait. Though they were unable to get what they needed in the test, they were very professional and kept me informed of what was happening. They cared for me as a patient and customer. The office is very clean and tidy. The staff were very friendly and informative. It seems that Atrium Health employees are great at every office.