I'm not sure yet of the work this company does, but Randy (I presume the owner) is not an easy or…read moregood person to work with, if you are a customer. The Marina I work with to maintain our boat referred me to Wilson Trailer and Repair and I should have known from the first phone call with Randy, working with them was going to be an issue. He recommended a lot of things we were not anticipating, when we had brought the trailer in for a new bow catcher and to check the tires for slow leaks. I listened to his recommendations, which he sounded out that he had to explain ("I've been in business for 30 years ......) and simply asked for an estimate for the cost of the repairs. Originally, the Marina was going to pay the bill and we were going to pay the Marina, so he got with them and I never heard back from either of them, which was my mistake. Then I get a text on Tuesday morning, from Randy asking that I give him a call. I called him two hours later before noon only to be met with the same rude attitude I had gotten weeks before when I spoke to him. When I asked for a copy of the bill, he said he would send it to me once I paid it. I said, I like to have a copy before hand so I could review it considering I never received an estimate in advance of the work being done. Randy got irritated with that request and he started yelling at me saying he'd send it over but he's been in business for 30 years and he's been trying to get me to pay this bill (for 2 hrs), that I needed to pay it, and then he rudely hung up on me. Once I reviewed the bill, for work I never authorized but I suspect and hope I needed, I called Randy up and kindly paid the bill. Life is too short to deal with people who are rude. I don't care how long they have been in business, it doesn't give them the right to treat anyone, much less a customer, like a second class citizen.

We stopped by to get our trailer and hitch leveled and they were helpful and kind! We came in last…read moreminute and felt a lot safer on our long trip home.

When you're stuck in a parking lot with a battery so dead even a big gmc truck won't start it, the…read moremechanic had a super charger and got us on our way to get a new battery.

Wyatt was super helpful. Definitely gonna call Troyz first next time I need a tow…read more They got the job done fast, but didn't rush through the process. 5 stars

After purchasing a used 15' long swim spa I was having trouble finding a way to go get it until I…read morespoke with Joy from Troyz Towing. She stayed in contact with me each day until my seller became available for pickup. Mike the Driver was right on time but neither of us knew what we were in for. The 2800 gallon swim spa was sitting on sand. That was just the first of many obstacles we overcame getting it loaded. Luckily the drive allowed us to cool down before offloading the whale and manueuvering it exactly where I wanted. I aint going to lie, Mike had a few opportunities to bail with good reason when things weren't going my way but his great attitude was exactly the motivation I needed to forge ahead and successfully move a swimming pool without a crew of swimming pool movers. Thanks Joy and Mike, Lloyd Forehand (15' swim spa)

I contacted about an HVAC issue, and my experience was unacceptable. The mechanic was aggressively…read moreconfrontational and raised his voice for no valid reason. It became evident that his demeanor changed dramatically when my father joined the call, suggesting a bias based on gender. This level of unprofessionalism is unacceptable, and I will be reporting this incident to the Better Business Bureau. I strongly advise potential customers to proceed with caution.

Abraham was quick to respond and did not waste my time; he was straight up and honest with me in…read morehelping me figure out the direction I'd like to take as far as repairs for my vehicle.

A wheel bearing gave out on my utility trailer while heading to Florida. Limped into Allen's…read morebefore they closed, where they promised to get on it first thing the next morning. As promised, they called the next morning, telling me it will be ready in 2 hours, which it was. Great service! And a reasonable price! Thank you as Eva and crew for a job well done!!

Not only was their installation fast and well done, but I had accidentally left a notebook in their…read morewaiting room and they were kind enough to protect it in their office until I could come pick it up. Very kind, honest people.

These guys are great! They fabricated a custom bed hitch for my truck using a few pieces from the…read morehitch that came with the Scamp 19 RV trailer I bought. Works great! They were careful to tie the hitch into the truck's chassis. Highly recommended! Fred

He was quick and amazing very pleasant n professional 10/10 my new guy to go to thanks againread more

Unreliable, unprofessional and overall rude. Initially answered the phone seeming nice enough,…read moresaying they would be glad to get me scheduled and would send a calendar link for me to pick a timeslot. I didn't get that link until four days later even after reaching out multiple other times. When I did finally book a slot, I was completely ghosted and unable to get my service. Folks hate on jiffy lube and take 5 but at least they communicate with you. This dude is pathetic

Always friendly and right on time. I was in a decent area but it was very late a d the driver said…read morethey would wait a few minutes till my Uber got there so I could go home. Thanks for caring for the customer.

Allens towing was recommended to us when we were broke down in a gated community ( have to be out…read moreby 6) We called around 4 were told would be there in an hour.. We called at 5:30 were told he would be there shortly. No one communicated with us, we kept calling. We finally were picked up at 9:30. Mind you my money was taken at 4 so I couldn't just call someone else. Very disappointed in the lack of communication from a business that have been around for awhile. 5 & half hours is a little crazy with No updates on why or when they would be there..