I want to preface this review with the understanding and appreciation of My Flash Photo Booth starting a new business. However, it is my experience that this would require even more attention to detail in order to acquire new business and retain repeat business.
I purchased a Living Social deal for two hours of photo services. The initial contact was disappointing and frustrating since I wanted to ensure the booth was available on my event date. Phone calls went unanswered, web form contact went unanswered or unaknowledged for days until I could finally secure a confirmation from one of the three owners/contacts. The contract was an unreadable document of some sort and not sent as an excel file, a document, or readable file. This took another few days to sort out. Only phone calls with urgency are answered. Seems like this is a second business for all parties involved.
On-site, the photobooths are not as advertised on the website. It's a three tower Apple unit, with no alterations made to the lighting or background. I was only given one option for the print outs, which was also not as advertised. The logo was created after several unanswered emails, but never sent for my review...it ended up being fine for the price I paid, but I imagine this would be frustrating for a full-paying customer. Although all the information was provided on multiple occasions ahead of time, the person arranging my event had no details of location, time, or any other details. Props were sparce with only a 3-4 hats of the same type and a 3 hand held mustaches/lips on a stick.
Double stick tape was provided for the book and attendant was courteous.
Our guests enjoyed, but I would not recommend this company to friends or family. read more